Netflix iPad app: Can't scroll seasons when there are more than nine (9)

Using the latest rev of the Netflix iPad app, I go to watch a TV series like South Park or Top Gear (UK). If I want to watch episodes from another season/series, I tap on the appropriate dropdown. Since the dropdown only shows nine seasons, and South Park and Top Gear both have more than nine, I need to scroll to see the rest. However, when I attempt to slide my finger up/down on the list of seasons, it does not move/scroll.


I've made sure I'm on the latest rev of the Netflix iPad app, I've deleted the app and reloaded it, and I've reported this issue to Netflix. Netflix claimed they have not heard of it before.


I'm on the first iPad (hardware), for what it's worth.


Hope someone gets it fixed!


Thanks,

ljfrench

Posted on Jul 25, 2012 11:25 AM

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Posted on Nov 14, 2012 9:47 PM

Just called netflix and reported same issue. Son is trying to scroll down to seasons past nine on south park and family guy and only scrolls screen in background and not drop down menu of seasons. Reported this to netflix and was told they have never heard of it before 🙂


Went on to explain I tried this with my iphone 4, wifes iphone 3 and my sons ipod touch. All with the same result. Both daughters also have iphone 3 and will check tomorrow, but i'm sure the same result.


Workaround is to go to website and choose season and episode there which then opens in the netflix app. Huge pain though. Disappointing they still act like this doesn't exist.

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Question marked as Top-ranking reply

Nov 14, 2012 9:47 PM in response to ljfrench

Just called netflix and reported same issue. Son is trying to scroll down to seasons past nine on south park and family guy and only scrolls screen in background and not drop down menu of seasons. Reported this to netflix and was told they have never heard of it before 🙂


Went on to explain I tried this with my iphone 4, wifes iphone 3 and my sons ipod touch. All with the same result. Both daughters also have iphone 3 and will check tomorrow, but i'm sure the same result.


Workaround is to go to website and choose season and episode there which then opens in the netflix app. Huge pain though. Disappointing they still act like this doesn't exist.

Jul 25, 2012 4:11 PM in response to ljfrench

You might want to uninstall and reinstall Netflix.Or start with a Reset, hold home and power buttons down until the Apple logo appears and the iPad restarts itself. Kind of like rebooting a PC. This helps sometimes with recently updated or installed apps. You should not have to restart your iPad when you install an app but sometimes it helps.


Also, I just looked at Top Gear (UK) on my iPad 2 running iOS 5.1.1 and Netflix ver 2.2.1 and it shows seasons 2 - 17 (Season 1 is only available on DVD for some reason) and it scrolls up and down just fine.

Feb 19, 2013 8:41 PM in response to ljfrench

I am also experiencing the same problem on my iPhone 4S. I try to watch the later seasons of Family Guy and South Park and am unable to scroll through the seasons drop-down menu fluidly. I have discovered something that may benefit everyone who has posted on here. What I have discovered is that I am able to scroll, it just doesn't work 100% of the time. Bring up the season selection list and keep repeatedly attempting to scroll down the menu in a controlled manner. Switching the season once or twice before doing this may be the key. Hope it works!

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Netflix iPad app: Can't scroll seasons when there are more than nine (9)

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