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Dude4 Level 1 (15 points)

Hi all. I have previously made a thread on this issue but things have changed since and so has the original problem, so I thought it needed a new discussion.


I'm currently moving my iPhone from my old Vista PC to my newer Macbook Pro (OS X Lion), without losing data.


As advised, I followed this tutorial:


However, after the restore had finished, only my apps were syncing with the new computer. If I want to sync my music or tones etc, it still wants me to erase my iPhone.


Is there another way to get around this? I've reached the stage where it's syncing apps, so I'm almost there... I'd just like to sync the rest too.


All help is appreciated.



iPhone 4S, iOS 5.1
  • Lawrence Finch Level 8 (35,028 points)

    If the music is on your MBP and shows up in iTunes, and if your playlists show up in iTunes then your music will sync to the iPhone. Yes, it will be deleted, but it will then be restored.

  • Dude4 Level 1 (15 points)

    But I'm getting this error...




    But I can still sync my apps? This only appears when I try to sync anything else, like music.

  • Lawrence Finch Level 8 (35,028 points)

    If the music library on your new computer is the same as the music library on your old computer then when it erases the phone and syncs with the new computer the phone will end up with the same content it had before.

  • Dude4 Level 1 (15 points)

    But i'd be losing all my messages in the process which I would really like to keep. That's why I'm looking for a solution.

  • Lawrence Finch Level 8 (35,028 points)

    It is only iTunes content that will be deleted and replaced. If you do a backup first (actually, it's automatic when you do the update, but no harm in doing it twice) your messages will be restored from the backup. Use this sequence:


    1. Connect the phone, right click on its name on the left in iTunes, and choose Backup.


    2. Do the update.


    3. If your messages do not reappear (they probably will) then right click on the iPhone again and choose "Restore from Backup", then select the backup that was done before the update.


    4. Sync to restore your iTunes content if it didn't restore by itself.

  • Dude4 Level 1 (15 points)

    I don't have the option to update as I'm already on version 5.1.1. (I had forgotten to update my profile, so that is why it says 5.1. My apologies).


    Could I do the same by restoring the phone, and then choose to restore to the backup? I'm really confused, sorry for the hassle I'm causing.

  • Lawrence Finch Level 8 (35,028 points)

    If you don't have to upgrade just sync. It will only replace your iTunes content, not your app data.

  • Dude4 Level 1 (15 points)

    I can sync without problem because for some reason, it lets me sync just the apps. However, if I try to sync something else (music, books etc), I get the same message as before telling me to erase and sync. Doesn't this mean I'll lose everything? Messages and all.

  • Lawrence Finch Level 8 (35,028 points)

    As I've said several times, it does NOT mean that you will lose everything. I see no point in repeating myself again; do whatever you want.

  • Dude4 Level 1 (15 points)

    I went ahead and everything seemed to have worked now.


    Sorry to have angered you. I was just being nervous to proceed as there's a lot of sensitive data I couldn't afford to lose.


    Thanks for the help.

  • SwitchingPhones Level 1 (0 points)

    This is the exact reason why I am switching to an android phone! **** itunes and **** apple for making it stupid. A lot of people have complained about this and are saying itunes is their main reason for switching as well.

  • Lawrence Finch Level 8 (35,028 points)

    If you bothered to read the thread you would see that the OP resolved the problem quite easily. So I must assume you are just here to troll. How much is Samsung paying you?

  • SwitchingPhones Level 1 (0 points)

    Firstly, my response was directed to the message with the picture. I don't have the same music as I had before, and unlike the OP who resolved it that way, I lost some music because in order to sync to my new computer I needed to erase all my music on my iphone first! I mean how stupid is that. Leave my music alone and put new music on it!


    Look I love my iphone and I'm not hear to promote Samsung (fyi, there are other android companies). What I tried to say was that apple should stop being stupid and change itunes so that I can drag and drop, use multiple computers (because some households have that!), and not have a hassle with simple tasks like that! The ultimatium is change itunes or face costumers leaving your product behind! In the end I wish to keep using the iphone but solely because of itunes I can't and won't!

  • Alex Ko. Level 1 (0 points)

    I'm agree 200%. I don't see why apple can "authorize" up to 5 computers with iTunes, but doesn't let you sync all 5 of them without erasing the data.

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