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Exchange under Mountain Lion

290781 Views 831 Replies Latest reply: Feb 27, 2014 4:47 PM by Michael Paine RSS
  • Csound1 Level 7 Level 7 (32,375 points)
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    Mar 7, 2013 7:23 AM (in response to fracmo2000)

    fracmo2000 wrote:

     

    Im in desperate need for some advice, I cant connect my big bosses new Macbook Air (10.8.2) to our Exchange 2003 server. It works for both iPads + iPhones...but not the new Macbook. Some people say its the Macbook, some say its Exchange 2003.

     

    When on iOS (ipad etc) I start a new account > 'unable to verify' pop up hit 'OK' and SAVE > go back in to the account, click the arrow and turn of ssl / autodiscover. They work fine, but when trying to do this on the Macbook Air I just get the "Can't connect to the exchange server" error.

     

     

    Im not 100% up on versions/compatibility...any experts thoughts would be great thanks.

    EDIT : This is their personal laptop, so its not joining the domain...just using theguest wifi network (again like the ipads/iphones etc)

    Exchange 2003 can only be used with Microsoft Entourage (Office 2008), it won't work with any other software that will run on your bosses Mac Air.

  • fracmo2000 Calculating status...
    Currently Being Moderated
    Mar 8, 2013 1:01 AM (in response to Csound1)

     

    Yup, still 2003! I dont think we have  pop or imap configured either. I will try find out how to setup the fake hostfile (it sounds like the easiest option)...but the autodiscover would save me having to do this everytime (Im sure more people will bring in their new macs).

     

    @Csound1

    Ah ok, I never heard of Entourage (I really need to start using Macs more)...I think its a free download;

     

    http://www.microsoft.com/en-gb/download/details.aspx?id=10419

     

    So I will try this. Would you reccomend I do this over editing the host file/dns?

     

    Thanks to both of you for taking time to reply, I wasnt sure how much luck I was going to get because I just signed up today. Awesome support. I was at meetings outside the work yesterday so just back in and seen the replies.

  • Csound1 Level 7 Level 7 (32,375 points)
    Currently Being Moderated
    Mar 8, 2013 5:26 AM (in response to fracmo2000)

    Entourage is not free, it is a part of Office 2008

  • fracmo2000 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 8, 2013 6:11 AM (in response to Csound1)

    I just assumed it was free after I did a quick google search, I looked at our MS license agreement and seen this:

     

    Anyway, my boss isnt in today, but will try this on Monday. If this fixes it, I will be in the good books haha! Cheers again Csound1

  • Csound1 Level 7 Level 7 (32,375 points)
    Currently Being Moderated
    Mar 8, 2013 6:14 AM (in response to fracmo2000)

    If you already hold a license for Entourage then it's free (just download the software) Do not get the Entourage EWS adition, just the standard (this is the most common version)

  • davidpetree Calculating status...
    Currently Being Moderated
    Mar 8, 2013 6:16 AM (in response to fracmo2000)

    Think we're missing the point

     

     

    Why are you going back to old software

     

    How many people are on this mail server? Why not upgrade the mail server so you get all the new features and stuff,

     

    Who runs this IT department or who runs the mail server.

     

    Have you ever thought about going to hosted exchange

  • fracmo2000 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 8, 2013 6:23 AM (in response to davidpetree)

    We are in the process or merging so there is no chance of upgrading the mail sever at the moment, however we are going to 2013 at some point in the next 12 months. We do have a hosted exchange, but its not for staff (long story).

     

    David, would you reccomend setting up the autodiscover in the dns or hostfile over Entourage? I will ask my boss if I can do this.

     

    Again thanks a lot for the help here.

  • davidpetree Level 1 Level 1 (10 points)
    Currently Being Moderated
    Mar 8, 2013 6:28 AM (in response to fracmo2000)

    The autodiscover doesn't matter with 2003 exchange but you can set it up on your dns

  • mach94 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 12, 2013 1:25 PM (in response to m@zo)

    closing mail & re-opening is a temp fix for disappearing mail in exchange. i got this from macrumors;

     

    1. Close Mail

    2. Back up my mail store at /user/library/mail/v2/EWS-username@servername

    3. Delete the folder

    4. Reopen mail

     

    hey apple, how about 10.8.3? or 10.9 for that matter !

  • Rich364 Calculating status...
    Currently Being Moderated
    Mar 14, 2013 2:27 PM (in response to m@zo)

    Apple just released an update and one of the items listed under the OS X 10.8.3 Release Notes states:

    "Reliability improvements when using a Microsoft Exchange account in Mail"

     

    We can only Hope it's the solution!

  • moulles Calculating status...
    Currently Being Moderated
    Mar 14, 2013 7:28 PM (in response to Rich364)

    Nope.  New point release, same ****.

  • Michael Paine Level 2 Level 2 (315 points)
    Currently Being Moderated
    Mar 15, 2013 12:38 AM (in response to m@zo)

    OSX 10.8.3

    "Reliability improvements when using a Microsoft Exchange account in Mail"

     

    Dont hold your breath but....

  • yiiit Calculating status...
    Currently Being Moderated
    Mar 15, 2013 9:44 AM (in response to m@zo)

    I'm really getting sick of this matter. When is Apple gooing to fix this? Why are you guys not able to solve this ****? I mean, you're not offering any alternatives to MS Exchange (iCloud isn't really a business solution) so at least try to integrate branch standards!

     

    - -

     

    Guys, does this problem just appear with exchange 2003? So maybe we should update our server - likely there's more trust to Microsoft than to (poor) Apple. A shame for Steve's legacy...

  • Csound1 Level 7 Level 7 (32,375 points)
    Currently Being Moderated
    Mar 15, 2013 10:03 AM (in response to yiiit)

    yiiit wrote:

     

    Guys, does this problem just appear with exchange 2003? So maybe we should update our server

    Exchange 2003 is not supported on OSX, minimum required version is Exchange 2007, SP1 r4. And that situation has existed since Snow Leopard!

     

    So yes, you should update your 10 year old version of Exchange or Install Entourage 2008 (which does support old versions of Exchange)

     

    likely there's more trust to Microsoft than to (poor) Apple. A shame for Steve's legacy...

    Microsoft's current product (Outlook 2011) also does not support Exchange 2003. Shame for Bill Gates as well.

  • davidpetree Level 1 Level 1 (10 points)
    Currently Being Moderated
    Mar 15, 2013 10:07 AM (in response to Csound1)

    LOL

     

    Perfect Answer

     

     

    its like saying "WHAT DO YOU MEAN MY EL Camino cant get 32MPG in the City..Shame on the oil industry

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