Mountain Lion Users

Question

Level 1

54 points

Mountain Lion Users

Upgraded to Mountain Lion, logged in with my account and when I went to Users & Groups I got the beachball and then System Preferences crashed. Everytime I went back in it did the same.

Logged off and went in with another account, same thing.

Reinstalled ML and, on a lark, used the other Admin account first. Users & Groups opened perfectly.

Then went back to my account and it crashed. Again. Even going back to the other account crashes again.

I suspect that something about my account is hosing Users & Groups, but what?

Anyone else seen this?

Posted on Jul 25, 2012 2:31 PM

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Answer 1

Steven Major Author

Level 1

54 points

Jul 26, 2012 6:34 AM in response to Steven Major

This appears directly related to LDAP user auths. If we use local accounts it seems to be just fine. No clue if it can be tweaked on our side or if we have to wait for 10.8.1.

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Answer 2

Aug 3, 2012 8:13 AM in response to Steven Major

Same problem here. We also tried a complete fresh network user, but no success. 10.6 or 10.7 are working fine though.

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Answer 3

Steven Major Author

Level 1

54 points

Aug 3, 2012 10:19 AM in response to Robin Schmidt

Nice to know we're not seeing things, I was beginning to wonder! Thanks!

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Answer 4

Aug 3, 2012 10:35 AM in response to Steven Major

Yeah, nothing to find on the internet about it. There must be more companies with such a setting?

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Answer 5

Innovyx

Level 1

0 points

Aug 3, 2012 11:11 AM in response to Steven Major

Same Problem here. We're authing against LDAP. It auths fine but after logging in as a network user and trying to Open Users & Groups it crashes. This is a huge problem since all of our machines are laptops. We need to setup mobile accounts for them.

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Answer 6

Aug 16, 2012 3:00 AM in response to Steven Major

I have the same problem here, when i try to open Users and Groups from a ldap account it crashes. I need to set a mobile account. Its realy strange that there is no response from apple....

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Answer 7

Steven Major Author

Level 1

54 points

Aug 16, 2012 4:57 AM in response to Steven Major

Well, Apple won't reply here. I doubt they monitor this forum. I've reported this both to Apple support (who weren't very helpful) and via this link: http://www.apple.com/feedback/macosx.html

If we all reported with that link they might take some more notice. When you call AppleCare, they are more concrened about hardware issues than software.

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Answer 8

Steven Major Author

Level 1

54 points

Aug 24, 2012 9:09 AM in response to Steven Major

After 10.8.1 didn't help, my second attempt calling Apple went MUCH, much better. My case has been esclated and I've been contacted by a Senior Specialist. Hopefully, some solution can be found.

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Answer 9

Steven Major Author

Level 1

54 points

Aug 29, 2012 8:52 AM in response to Steven Major

Solved for us. We do LDAP custom mappings, editing those in Search & Mappings, we had to add the GeneratedUID Attribute under users.

A GeneratedUID seems to have this format:

0AF98A95-2157-4D42-99A7-4DEB2A92A4C62

We don't have any field in our LDAP that conforms to that, so I did this:

#0AF98A95-2157-4D42-99A7-4DEB2A9$uidNumber$

Our uidNumbers are unique and the same number of characters that I substituted.

I've tested with a shorter number of characters and nothing has broken, but it's probably safer to find something unique to plug in that is always the same string length.

My understanding is this was a change made in Mountain Lion.

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Answer 10

Dec 27, 2012 3:04 PM in response to Steven Major

Was there any indicated that they would fix the crashes for user entries without GeneratedUID attributes or that this would be mandated to be present?

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