Reoccurring kernel panic - installing Mountain Lion, iMac

Question

Level 1

4 points

Reoccurring kernel panic - installing Mountain Lion, iMac

1) Just installed lion and it restarted and got the black screen that says "You need to restart your computer". Kernel panic reoccures every time I restart.

1a) zapped PRAM

2) Still occures when booting in safe mode.

3) Unplugged all devices from back of computer.

4) Ran disk utility from Original DVD (snow leopard), and disk permissions.

5) Still getting kernel panic on startup.

6) Tried cmnd-r on startup, ran disk utility.

I can quit disk utility and select my HD as startup and reboot back into 10.7.4

But I can't upgrade to Mountain Lion.

iMac, 3.06 GHz Intel Core 2 Duo, 8 Gb RAM

No third party hardware.

FireWire/800, nvidia mcp79 AHCU

Device #: F41C017F-FDAF-5168-A027-2448aCF49E4E

Volume format: HFS+

Here's a few lines from this small pictures regarding the panic:

BSD root: disk0s3, major 14, minor 3

devfs_kernal_mount: failed to find directory '/dev/', 2Kernal is LP64

panic(cpu 1 caller )xffffff80000540a4f): "Process 1 exex of /sbinlaunchd failed, errno 2"@/SourceCache/xnu/xnu-1699.26.8/bsd/kern/kern_exec.c:3546

Debugger called: <panic>

iMac, OS X Mountain Lion

Posted on Jul 25, 2012 2:44 PM

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Answer 1

John Romadka Author

Level 1

4 points

Jul 25, 2012 2:58 PM in response to John Romadka

Removed little snitch

iStat

No luck

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Answer 2

2pacy

Level 2

165 points

Jul 26, 2012 6:10 AM in response to John Romadka

I am on the same situation.

I have an iMac 27 from late 2009. 2,66 Core i5

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Answer 3

2pacy

Level 2

165 points

Jul 26, 2012 7:20 AM in response to John Romadka

This is my kernel panic log (by the way) for if anyone can help:

Thu Jul 26 16:11:19 2012

panic(cpu 1 caller 0xffffff8000540a4f): "Process 1 exec of /sbin/launchd failed, errno 2"@/SourceCache/xnu/xnu-1699.26.8/bsd/kern/kern_exec.c:3546

Backtrace (CPU 1), Frame : Return Address

0xffffff8157ea3e00 : 0xffffff8000220792

0xffffff8157ea3e80 : 0xffffff8000540a4f

0xffffff8157ea3ee0 : 0xffffff80005268d0

0xffffff8157ea3f10 : 0xffffff80005528f9

0xffffff8157ea3f50 : 0xffffff800021e143

0xffffff8157ea3f90 : 0xffffff80002c3d3a

0xffffff8157ea3fb0 : 0xffffff80002da09c

BSD process name corresponding to current thread: init

Boot args: config="\OS X Install Data\com.apple.Boot"

Mac OS version:

Not yet set

Kernel version:

Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64

Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74

System model name: iMac11,1 (Mac-F2268DAE)

System uptime in nanoseconds: 2421673208

last loaded kext at 2267232628: com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11 (addr 0xffffff7f80f49000, size 57344)

loaded kexts:

com.pgp.iokit.PGPwdeDriver 1.2.0d1

com.rim.driver.BlackBerryUSBDriverInt 0.0.74

com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11

com.apple.driver.AppleIRController 312

com.apple.driver.AppleUSBCardReader 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 33

com.apple.driver.AppleUSBHub 4.5.0

com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0

com.apple.iokit.SCSITaskUserClient 3.2.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCISerialATAPI 2.0.3

com.apple.iokit.IOAHCIBlockStorage 2.0.3

com.apple.driver.AppleFWOHCI 4.8.9

com.apple.driver.AirPort.Atheros40 504.64.2

com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2

com.apple.driver.AppleEFINVRAM 1.5.0

com.apple.driver.AppleAHCIPort 2.3.0

com.apple.driver.AppleUSBEHCI 4.5.8

com.apple.driver.AppleUSBUHCI 4.4.5

com.apple.driver.AppleACPIButtons 1.5

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.6

com.apple.driver.AppleSMBIOS 1.8

com.apple.driver.AppleACPIEC 1.5

com.apple.driver.AppleAPIC 1.5

com.apple.nke.applicationfirewall 3.2.30

com.apple.security.quarantine 1.3

com.apple.driver.AppleIntelCPUPowerManagement 193.0.0

com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11

com.apple.iokit.IOBluetoothFamily 4.0.5f11

com.apple.driver.AppleFileSystemDriver 13

com.apple.iokit.IOUSBHIDDriver 4.4.5

com.apple.driver.AppleUSBMergeNub 4.5.3

com.apple.iokit.IOUSBUserClient 4.5.8

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.7

com.apple.iokit.IOCDStorageFamily 1.7

com.apple.iokit.IOFireWireFamily 4.4.5

com.apple.iokit.IO80211Family 420.3

com.apple.iokit.IOEthernetAVBController 1.0.1b1

com.apple.iokit.IONetworkingFamily 2.1

com.apple.iokit.IOAHCIFamily 2.0.8

com.apple.driver.AppleEFIRuntime 1.5.0

com.apple.iokit.IOHIDFamily 1.7.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 177.5

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 331.6

com.apple.driver.AppleKeyStore 28.18

com.apple.iokit.IOUSBMassStorageClass 3.0.1

com.apple.driver.AppleUSBComposite 4.5.8

com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.0

com.apple.iokit.IOStorageFamily 1.7.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0

com.apple.iokit.IOUSBFamily 4.5.8

com.apple.driver.AppleACPIPlatform 1.5

com.apple.iokit.IOPCIFamily 2.6.8

com.apple.iokit.IOACPIFamily 1.4

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Answer 4

etresoft

Level 8

47,502 points

Jul 26, 2012 8:08 AM in response to 2pacy

2pacy wrote:

com.pgp.iokit.PGPwdeDriver 1.2.0d1

I can't imagine any good coming out of this one.

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Answer 5

2pacy

Level 2

165 points

Jul 26, 2012 9:25 AM in response to etresoft

Thanks for the suggestion etresoft. I've now removed these two now:

com.pgp.iokit.PGPwdeDriver          1.2.0d1
com.rim.driver.BlackBerryUSBDriverInt          0.0.74

But still getting the problem and this was the last dump. Any other hints I could try?

Thu Jul 26 18:19:47 2012
panic(cpu 1 caller 0xffffff8000540a4f): "Process 1 exec of /sbin/launchd failed, errno 2"@/SourceCache/xnu/xnu-1699.26.8/bsd/kern/kern_exec.c:3546
Backtrace (CPU 1), Frame : Return Address
0xffffff815f643e00 : 0xffffff8000220792 
0xffffff815f643e80 : 0xffffff8000540a4f 
0xffffff815f643ee0 : 0xffffff80005268d0 
0xffffff815f643f10 : 0xffffff80005528f9 
0xffffff815f643f50 : 0xffffff800021e143 
0xffffff815f643f90 : 0xffffff80002c3d3a 
0xffffff815f643fb0 : 0xffffff80002da09c 


BSD process name corresponding to current thread: init
Boot args: config="\OS X Install Data\com.apple.Boot"


Mac OS version:
Not yet set


Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr  9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: iMac11,1 (Mac-F2268DAE)


System uptime in nanoseconds: 1882261840
last loaded kext at 1637410787: com.apple.driver.AppleFileSystemDriver          13 (addr 0xffffff7f81d73000, size 12288)
loaded kexts:
com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.5f11
com.apple.driver.AppleUSBCardReader          3.0.1
com.apple.driver.AppleIRController          312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          33
com.apple.iokit.SCSITaskUserClient          3.2.0
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCISerialATAPI          2.0.3
com.apple.iokit.IOAHCIBlockStorage          2.0.3
com.apple.driver.AppleFWOHCI          4.8.9
com.apple.driver.AppleUSBHub          4.5.0
com.apple.driver.AirPort.Atheros40          504.64.2
com.apple.driver.AppleEFINVRAM          1.5.0
com.apple.driver.AppleAHCIPort          2.3.0
com.apple.iokit.AppleBCM5701Ethernet          3.1.2b2
com.apple.driver.AppleUSBEHCI          4.5.8
com.apple.driver.AppleUSBUHCI          4.4.5
com.apple.driver.AppleACPIButtons          1.5
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.6
com.apple.driver.AppleSMBIOS          1.8
com.apple.driver.AppleACPIEC          1.5
com.apple.driver.AppleAPIC          1.5
com.apple.driver.AppleIntelCPUPowerManagementClient          193.0.0
com.apple.nke.applicationfirewall          3.2.30
com.apple.security.quarantine          1.3
com.apple.driver.AppleIntelCPUPowerManagement          193.0.0
com.apple.driver.AppleFileSystemDriver          13
com.apple.driver.AppleUSBHIDKeyboard          160.7
com.apple.driver.AppleHIDKeyboard          160.7
com.apple.driver.AppleUSBBluetoothHCIController          4.0.5f11
com.apple.iokit.IOBluetoothFamily          4.0.5f11
com.apple.iokit.IOSCSIBlockCommandsDevice          3.2.0
com.apple.iokit.IOUSBMassStorageClass          3.0.1
com.apple.iokit.IOUSBHIDDriver          4.4.5
com.apple.driver.AppleUSBMergeNub          4.5.3
com.apple.driver.AppleUSBComposite          4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.0
com.apple.iokit.IOBDStorageFamily          1.6
com.apple.iokit.IODVDStorageFamily          1.7
com.apple.iokit.IOCDStorageFamily          1.7
com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.0
com.apple.iokit.IOFireWireFamily          4.4.5
com.apple.iokit.IOUSBUserClient          4.5.8
com.apple.iokit.IO80211Family          420.3
com.apple.iokit.IOAHCIFamily          2.0.8
com.apple.iokit.IOEthernetAVBController          1.0.1b1
com.apple.iokit.IONetworkingFamily          2.1
com.apple.iokit.IOUSBFamily          4.5.8
com.apple.driver.AppleEFIRuntime          1.5.0
com.apple.iokit.IOHIDFamily          1.7.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          177.5
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          331.6
com.apple.iokit.IOStorageFamily          1.7.1
com.apple.driver.AppleKeyStore          28.18
com.apple.driver.AppleACPIPlatform          1.5
com.apple.iokit.IOPCIFamily          2.6.8
com.apple.iokit.IOACPIFamily          1.4

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Answer 6

etresoft

Level 8

47,502 points

Jul 26, 2012 9:42 AM in response to 2pacy

Did you run a disk repair too? If you had installed Lion, you can boot into your recovery partition and repair the startup disk.

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Answer 7

Jul 26, 2012 10:47 AM in response to John Romadka

I had the same problem as well.

To BYPASS the problem and get back to Lion:

1) shutdown

2) hold option key immediately after starting

3) you should see two drives to boot from: one is your standard mac HD, and the other is the mountain lion installer. Select and boot from your standard drive

To FIX the issue:

1) follow instructions here to reset PRAM/NVRAM: http://support.apple.com/kb/HT1379

2) reinstall mountain lion

Let me know if that helps out!

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Answer 8

baltwo

Level 9

62,362 points

Jul 26, 2012 10:51 AM in response to 2pacy

If none of the other solutions fix the problem, see

What is a kernel panic,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics, and
Tutorial: Avoiding and eliminating Kernel panics for more details.

Reply

Answer 9

2pacy

Level 2

165 points

Jul 26, 2012 11:37 AM in response to etresoft

Actually, after rebooting again and try to reinstall the installer went through and installed ML. It was clearly related to PGP or the Blackberry desktop software.

Thank you for your help!

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Answer 10

John Romadka Author

Level 1

4 points

Jul 26, 2012 3:01 PM in response to etresoft

Ended up having to install PGP whole disk encryption again, decrypted my disk, uninstalled it. Then used these (https://www.google.com/url?sa=t&rct=j&q=manually%20remove%20pgp%20whole%20disk%2 0encryption%20macintosh&source=web&cd=1&ved=0CHQQFjAA&url=http%3A%2F%2Fwww.syman tec.com%2Fbusiness%2Fsupport%2Findex%3Fpage%3Dcontent%26id%3DTECH149057&ei=kb0RU JDxDMyM6QGxw4GwBw&usg=AFQjCNGHEQqPDyUsnuJfe4s75BvuIEcsWw&sig2=pIGhwV9p5eR6Z_8XOS kqRw) instructions to manually remove any other trace of it.

Then restarted and ran Mountain Lion installer. Boy what a lot of work.

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