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SMB file sharing to SBS 2011 broken?

After upgrading to mountain lion, I am unable to mount SMB shares from my windows SBS 2011. When I use "connect to server" in the go menu, I get the screen to authenticate, I type the correct server user name and password, and then it cannot connect. When I brotse, I see the server, I connect as myself, and the finder shows directory "/". When I try to go farther, I get "The operation can't be completed becausse the original item for "/" can't be found. I am in a domain environment. The "kind" is Sharepoint, which leads me to believe it connected to sharepoint instead of my SMB shares.

MacBook Pro (15-inch Early 2011), OS X Mountain Lion

Posted on Jul 25, 2012 3:48 PM

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67 replies

Jul 26, 2012 9:00 AM in response to MarCoTech

OK, so it's more or less exactly the same scenario, but the only overlap with my own server roles are "File Server" and "Web Server" (forgot to mention that one before).


I'm not sure if it has anything to do with the roles installed, but it's the only thing that might explain the fact that only this particular server has an issue. My DC shows the "NETLOGON" and "SYSVOL" shares without problem and other servers (without any roles installed) also let me browse their shares.


So, to be clear: does anyone have any server with the "File Server" role installed that doesn't show these issues?

Jul 26, 2012 11:14 AM in response to jdunruh

It's not sharepoint. Both of my Mountain Lion test boxes (2012 Macbook Air & 2012 iMac) have the same problem connecting to any of our MS Server 2008 R2 file servers. The both exhibit the behavior (share doesn't exist) shown by MarCoTech.


However both computers can see shares on MS Server 2003 servers or Windows 7 computers.


At this point the only way to connect to our server shares is to use Command+K and that requires you to know the share name. The Finder doesn't work.


We just replaced our Xserves with MS Servers 3 weeks ago and now I cannot order any more Macs until this problem is fixed.


This has brought my "To Do" list to a screaming halt.

Jul 27, 2012 8:29 AM in response to WG

This is just a "me too"


Multiple 10.8 clients.

Windows 2008 R2 File Share

Cannot connect to smb://servername

Can connect to smb://servername/sharename just fine


Snow Leopard and Lion clients can see smb://servername just fine. No share/ntfs permissions have been changed.


Have not tested with other windows server versions yet, but I will check out some other OS revisions and post my findings.


Clients are bound to AD/OD in a golden triangle setup and log into their AD accounts on the computer. Have not tried any real error log searching yet, but I will post that back when I have some time to investigate.

Jul 27, 2012 8:45 AM in response to Sailboat38

It's AD only in my case, with Managed+Mobile accounts in the workstations.


I can see shares from both a Windows Server 2003 R2 and a Windows Server 2008 R2 Domain Controller (with *no* File Server role), but not from a Windows Server 2008 R2 *with* the File Server role installed.


Let's hope Apple fixes this in 10.8.1 (which should be out in 2-3 weeks anyway)...

Jul 27, 2012 9:11 AM in response to jdunruh

Ditto for me...



My Environment/Topology:


EMC/Isilon 500 TB NAS storage cluster. SMB and NFS services. Brand new (deployed in the last 3 months).

Windows 2007 AD environment. DHCP, DNS, DCs, KDCs, Exchange, etc.

Single domain. No forest.



Issue Description:


Mac OS X 10.6 and 10.7 clients are mounting SMB volumes just fine. SSO/Kerberos works, etc.

OS X 10.8 (Mountain Lion) clients can NOT mount SMB/CIFS volumes as expected.

I noticed this in the last couple 10.8 Developer beta releases via ADC.



Examples:


• Finder "Connect to Server": (Command + K):


smb://servername = FAIL

smb://server IP address = FAIL

smb://servername/sharename =SUCCESS


(I do not use the Finder sidebar or Bonjour/mDNS - its the Devil)



• Terminal (bash shell):


mkdir /mount/sharename (create a local mount point)

mount -t smbfs //username:password@myserver/sharename /mount/sharename = SUCCESS




• OD/MCX scripts:


login mount scripts from OD/MCX policies are all working fine.

(smb://servername/sharename =SUCCESS)



-----------------------------------------------------------------------

Related OS X System Logs:


7/27/12 10:02:53.785 AM NetAuthSysAgent[606]: NAHSelectionAcquireCredential The operation couldn’t be completed. (com.apple.NetworkAuthenticationHelper error -1765328228 - acquire_kerberos failed username@domain: -1765328228 - unable to reach any KDC in realm MYREALM)

7/27/12 10:02:53.864 AM NetAuthSysAgent[606]: RPC to srvsrvc gave error 0x16c9a036

7/27/12 10:02:54.000 AM kernel[0]: smb_ntstatus_error_to_errno: Couldn't map ntstatus (0xc00000c3) to errno returning EIO

7/27/12 10:03:06.947 AM netbiosd[136]: name servers down?



I have tried with and without a TGT from my KDC. Fails either way.



--------------------------------------------------------------------------


Questions:


1) Are your Macs bound to AD?

2) Do you have a single domain or a forest of multiple domains?

3) Have you tried logging into the Mac with a non-AD account (like a local admin account) then connecting to the SMB file server?

4) What happens if you unbind the Mac from AD?

Jul 27, 2012 10:11 AM in response to MarCoTech

FWIW - Here's my log files. Below is clicking on Finder, clicking All... under Shared and then clicking the bogus / folder that appears.


Wonder if "Marty@LOCAL" is the problem? (Marty is the username for the domain admin and local admin)


7/27/12 12:52:43.946 PM NetAuthSysAgent[1378]: NAHSelectionAcquireCredential The operation couldn’t be completed. (com.apple.NetworkAuthenticationHelper error -1765328228 - acquire_kerberos failed Marty@LOCAL: -1765328228 - unable to reach any KDC in realm LOCAL)

7/27/12 12:52:43.979 PM NetAuthSysAgent[1378]: RPC to srvsrvc gave error 0x16c9a036

7/27/12 12:52:57.040 PM NetAuthSysAgent[1378]: checkForDfsReferral: mounting dfs url failed, syserr = Invalid argument

7/27/12 12:52:57.040 PM NetAuthSysAgent[1378]: smb_mount: mount failed to depot//, syserr = Invalid argument

7/27/12 12:52:57.041 PM NetworkBrowserAgent[285]: NetworkResolver::handleMountCallBack returned 22

7/27/12 12:52:57.105 PM NetAuthSysAgent[1378]: NAHSelectionAcquireCredential The operation couldn’t be completed. (com.apple.NetworkAuthenticationHelper error -1765328228 - acquire_kerberos failed Marty@LOCAL: -1765328228 - unable to reach any KDC in realm LOCAL)

7/27/12 12:52:57.150 PM NetAuthSysAgent[1378]: RPC to srvsrvc gave error 0x16c9a036

SMB file sharing to SBS 2011 broken?

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