No "General" tab on settings of my iphone 4S

Question

No "General" tab on settings of my iphone 4S

I have a problem upgrading software of my iPhone 4S, Model A1387 (printed on back cover of phone).

Under settings, the interface does not show "General" tab" and I can't find "Version" tab as well and I don't know what operating system is being used.

In Phone Settings, it is showing Model no. MC318LL.

I am new to iPhone and need help to upgrade the software and and get a General tab on the Settings tab.

Your help will be much appreciated.

Thank you.

iPhone 4S

Posted on Jul 25, 2012 4:41 PM

Reply

Answer 1

Jul 25, 2012 6:54 PM in response to modular747

I clicked on Settings and it took me to Settings page. There are following tabs on this page:

Wifi

Notifications

Network Settings

Tone Settings

----------------------

LCD Backlight

Wallpaper

Phone Settings

----------------

Mail, Contacts, Calendars

Call Settings

Safari

Messaging

iPod

Image Viewer

Store

Nike+iPod

--------------------

iBooks

Advanced Settings

--------------------

As you can see from above, there are no Application or Version tabs on this (Settings) screen.

When I click on "Phone Settings", and click on About tab on this page, the following tabs appear:

Network

Capacity (32GB)

Available (25GB)

Version FI2011_D_NOWIFI_V2

Carrier

Model MC318LL

Serial number

Wi=Fi Address

Bluetooth

IMEI

ICCID

Moderm Firmware 01.59.00 (notice: moderm not modem)

Legal

Regulatory

--------------

I hope this info will be sufficient to suggest a solution.

and thank you so much for offering to help me.

Reply

Answer 2

modular747

Level 6

19,674 points

Jul 25, 2012 4:46 PM in response to abufromrichmond

It's not at all clear where you are looking.

Settings App (on home screen) > General > About > Version

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Answer 3

modular747

Level 6

19,674 points

Jul 25, 2012 11:52 PM in response to abufromrichmond

The "solution" is that your device is not a real iPhone. You have a fake knockoff.

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