Previous 1 2 Next 18 Replies Latest reply: Dec 25, 2013 6:33 PM by maoh44 Branched to a new discussion.
zakmik9373 Level 1 Level 1

Wrong Apple ID appears when trying to update apps


iPhone 4S, iOS 5.1.1
  • matthew97 Level 2 Level 2

    When updating apps, the Apple ID used to purchase the app comes up, not the account you are currently logged in with. If you purchased the App using a different Apple ID, you will need that password to update the app.

  • HancockFloyd Level 1 Level 1

    Matthew97, my email was hacked and the account was closed so I can't go in and change it.  I too opened a new apple account, but the old email keeps popping up so I can't get in to update apps.  Any ideas?

  • King of Apple Level 1 Level 1

    Make sure you don't have any other accounts open on your device.

  • Chris CA Level 9 Level 9
    expertise.itunes
    iTunes

    HancockFloyd wrote:

     

    Matthew97, my email was hacked and the account was closed

    What account? The email account?

    Log into your AppleID and change iyour AppleID from the old email to a new email.

    -> https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa

  • ziashahid Level 1 Level 1

    those who are trying to updates apps and the appstore keep asking the wrong id

    Step no 1 Make A backup Of the iDevice AnD then Uncheck All Apps then  you have to sync your iphone and then

    you check all your apps again and sync your iPhone your iDevice is ready to do

     

    Peace Out

  • Chaarlene Level 1 Level 1

    hancockFloyd, have uu figured out how solve the problem? s i am having the exact same issue, where i cannot access my old email address anymore which means i cannot update or download. and i dont have an iphone to do what ziashahid said to do please help me

  • Chris CA Level 9 Level 9
    expertise.itunes
    iTunes

    Chaarlene wrote:

     

    hancockFloyd, have uu figured out how solve the problem?

    Yes.

     

    where i cannot access my old email address anymore

    You dont need to acces the email acount.

     

    Log into your AppleID and change iyour AppleID from the old email to a new email.

    -> https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa

  • miken46 Level 1 Level 1

    Hey Matthew, Any workaround to the old user ID popping up. I have tried everything in the last 2 hours and cannot get past the old ID popping up. I cannot find anyplace to acccess it or change it. I sign out and sign back in with the new ID showing. I change the passwords and when I go to update the apps, there's the old ID staring at me waiting for a password I cannot re-create. What a nightmare.

  • miken46 Level 1 Level 1

    Hey zakmik9373,

    did you get your issue resolved? I'm fighting the same battle with the old ID popping up

  • Applepk77 Level 1 Level 1

    Hi I have the same issues too. Can't sign in with old Apple ID to change email account and can't update apps too. How to change Apple ID for existing apps? I don't have iPhone to syn too.

  • fromsouth Level 5 Level 5
    expertise.icloud
    iCloud

    There is no way to change apple id for already installed apps, if you do not have password to the account. Only way around is to delete those apps and redownload them to new apple id.

  • h2hgalveston Level 1 Level 1

    I'm having this same issue. I cannot remember the old password to my former Apple ID, and there doesn't seem to be a way to merge the old one with the new onw. It's incredible that Apple has not thought to set something up like that for this prevalent problem.

     

    Question: If I go ahead and delete the apps I downloaded with my old Apple ID, will have to also repurchase them too?

  • Chris CA Level 9 Level 9
    expertise.itunes
    iTunes

    h2hgalveston wrote:

     

    I'm having this same issue. I cannot remember the old password to my former Apple ID

    Which is why you should not get a ne AppleID.

    Simply update your AppleID simply new information.

     

     

    Question: If I go ahead and delete the apps I downloaded with my old Apple ID, will have to also repurchase them too?

    Yes.

     

    Just update your old AppleID and use that.

  • people_can_fly Level 1 Level 1

    This suition may appare when you install some application which you havent downloaded from your account. I am not sure perhaps u are using cracked. Confirm that you have downloaded this app via your own account.

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