You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Notes keeps crashing on Mountain Lion

Just loaded Mountain Lion today and Notes will not open. It keeps crashing. Any suggestions?

iMac, OS X Mountain Lion

Posted on Jul 25, 2012 5:01 PM

Reply
77 replies

Jul 26, 2012 10:37 AM in response to arzboy

I just Contacted Apple Support about this issue. Here are a few thing they had me try. They were not successful but they might work for you:


1. click on mac HD/ libraray /caches. drag all the contents in the folder to the trash

2. click on the finder click go, hold the option key and clikc on libraries (will not appear if you don't hold the option key). go to the caches folder again and again drag everything in the folder to the trash.

3. click on the finder click go, hold the option key and clikc on containers. Drag com.apple.notes to the trash

4. restart your computer.

5. empty trash.

6. try to open notes again.



If this works great, if not go to system preference/ users and groups. Create a test user. Log out of you current user and log in to your test user. Open notes.


I did this and notes worked on my test user but agian not on my regular user... They sent my crash info into an engeneer for more details i will repost once i hear back from them with a solution.

Jul 27, 2012 4:16 PM in response to arzboy

I had the same issues, but now it's working. I disabled many of my accounts in the Mail, Contacts, and Calendar panel of System Preferences after reading this thread, but I don't think that's what fixed it. (It's hard for me to keep track.)


I hadn't used the Mail application in a long time, so when I finally opened it I was asked to wait while it upgraded the format of the existing mail messages. When it was finished, I exited Mail, and now I'm able to open and use the Notes application without it crashing.

Notes keeps crashing on Mountain Lion

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.