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I get a 403 Forbidden error when trying to download. Why?

I get a "403 Forbidden" error when trying to download Mountain Lion from the App Store. Why?

Mac mini (Mid 2011), Mac OS X (10.7.4), 8GB Ram

Posted on Jul 25, 2012 8:33 PM

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10 replies

Nov 20, 2012 12:18 PM in response to PowerPC_Fan

I had the same problem and this is what I did, as you may know ¨403¨ is problem caused when you can actually reach the server but the server does not give you the permission tu proceed with the action so you have something on your mac that is stopping the process, look for not-native mac aplicattions working with your wi-fi like something syncable and turn it off

Hope this helps

Sorry for the mistakes, english is not my native language

Jul 27, 2012 1:44 PM in response to tim_redman

No, I'm in the USA and I'm still having this problem. All of my computer specs exceed Apple's requirements. This makes no sense.


Here's what I've done so far...


- Restarted the App Store many times (no luck)

- Rebooted computer several times (no luck)

- Closed all other applications before attempting purchase/download (no luck)

- Checked several times for any needed software updates (no luck)


Any help here would be greatly appreciated.

Jul 30, 2012 12:32 AM in response to PowerPC_Fan

Here is my problem and solution...


I am in Afghanistan on two different satellite systems one is Austrailia and the other is a NOC in Africa. I've downloaded to almost 4.x gigs twice and today have successfully circumvented whatever the prob may be...


First step is when you get the error, don't let it go away if you've downloaded a significant amount. Open terminal and type:


>defaults write com.apple.appstore ShowDebugMenu -bool true

>Restart App Store, goto Debug, Show Download Folder

>Locate the folder with your package, basically the one with the same amount downloaded as in the app store.

>Copy the contents to your desktop

>Cancel and restart the download

>You will see all the contents reset in the folder, delete those and replace with the ones you copied to the desktop, pause and restart the download.


Hope this helps.

Sep 18, 2012 4:09 PM in response to tim_redman

Hi! I was able to show the Debug menu on the appstore using terminal. However, I can't see a Show Download Folder when I go to Debug. All I have are:


Enable Debug Menu

Save source to disk

Log XML

Log Headers

Clear cookies

Reset application.


How do I get the Show Download Folder option?


I've been downloading and redownloading mountain lion unsuccessfully for more than a week now!

I get a 403 Forbidden error when trying to download. Why?

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