Thefluffyduck

Q: Kernel Panic! On wake up from sleep.

I get a kernel Panic when my 2011 MBP wakes from sleep.  Any suggestions.  Here is my crash report fro those who know how to read them.

 

 

 

 

 

Interval Since Last Panic Report:  48878 sec

Panics Since Last Report:          1

Anonymous UUID:                    85F52BDF-88A3-42A8-AE56-6482FAEBC0CC

 

Thu Jul 26 19:08:39 2012

panic(cpu 6 caller 0xffffff802a4b7b95): Kernel trap at 0x0000000200000001, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000200000001, CR3: 0x000000002cde9000, CR4: 0x00000000000606e0

RAX: 0xffffff803ed2ca00, RBX: 0xffffff803d26e400, RCX: 0x7fffffffffffffff, RDX: 0x0000000000000100

RSP: 0xffffff811adf3df8, RBP: 0xffffff811adf3e40, RSI: 0xffffff803c2ce180, RDI: 0xffffff803e49f100

R8:  0x000000000000005f, R9:  0x00000000000003ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff

R12: 0xffffff803e49f100, R13: 0xffffff803d26e400, R14: 0xffffff803e49f100, R15: 0xffffff803d26e400

RFL: 0x0000000000010286, RIP: 0x0000000200000001, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x0000000200000001, Error code: 0x0000000000000010, Fault CPU: 0x6

 

Backtrace (CPU 6), Frame : Return Address

0xffffff811adf3a90 : 0xffffff802a41d5f6

0xffffff811adf3b00 : 0xffffff802a4b7b95

0xffffff811adf3cd0 : 0xffffff802a4ce4ad

0xffffff811adf3cf0 : 0x200000001

0xffffff811adf3e40 : 0xffffff802a83b4ac

0xffffff811adf3e60 : 0xffffff802a8364a8

0xffffff811adf3eb0 : 0xffffff802a8401d4

0xffffff811adf3ef0 : 0xffffff802a8402af

0xffffff811adf3f30 : 0xffffff802a845b8a

0xffffff811adf3f80 : 0xffffff802a845cb9

0xffffff811adf3fb0 : 0xffffff802a4b2677

 

BSD process name corresponding to current thread: kernel_task

 

Mac OS version:

12A269

 

Kernel version:

Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64

Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24

Kernel slide:     0x000000002a200000

Kernel text base: 0xffffff802a400000

System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

 

System uptime in nanoseconds: 7927988933251

last loaded kext at 50992793193: com.paragon-software.filesystems.ntfs          95 (addr 0xffffff7fac738000, size 212992)

last unloaded kext at 7678008903275: com.apple.iokit.IOUSBMassStorageClass          3.5.0 (addr 0xffffff7faac51000, size 69632)

loaded kexts:

com.paragon-software.filesystems.ntfs          95

com.avatron.AVExFramebuffer          1.6.4

com.avatron.AVExVideo          1.6.4

com.apple.driver.AudioAUUC          1.60

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.driver.AppleBluetoothMultitouch          75.15

com.apple.driver.AGPM          100.12.69

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.iokit.IOBluetoothSerialManager          4.0.9f8

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleMikeyHIDDriver          122

com.apple.filesystems.autofs          3.0

com.apple.driver.AppleHDA          2.3.0f2

com.apple.driver.AppleMikeyDriver          2.3.0f2

com.apple.driver.AppleIntelHD3000Graphics          8.0.0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f8

com.apple.driver.AppleLPC          1.6.0

com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

com.apple.driver.AppleSMCLMU          2.0.2d0

com.apple.driver.AppleSMCPDRC          1.0.0

com.apple.driver.SMCMotionSensor          3.0.2d6

com.apple.driver.AppleUpstreamUserClient          3.5.10

com.apple.kext.AMDFramebuffer          8.0.0

com.apple.AMDRadeonAccelerator          1.0.0

com.apple.driver.ApplePolicyControl          3.2.6

com.apple.driver.AppleIntelSNBGraphicsFB          8.0.0

com.apple.driver.AppleMCCSControl          1.0.33

com.apple.driver.AppleMuxControl          3.2.6

com.apple.driver.AppleUSBTCButtons          235.4

com.apple.driver.AppleUSBTCKeyboard          235.4

com.apple.driver.AppleIRController          320.15

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          34

com.apple.iokit.SCSITaskUserClient          3.5.1

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.2.0

com.apple.driver.AppleUSBHub          5.1.6

com.apple.driver.AirPort.Brcm4331          600.15.20

com.apple.driver.AppleSDXC          1.2.2

com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3

com.apple.driver.AppleFWOHCI          4.9.5

com.apple.driver.AppleAHCIPort          2.4.0

com.apple.driver.AppleUSBEHCI          5.1.5

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleEFINVRAM          1.6.1

com.apple.driver.AppleACPIButtons          1.6

com.apple.driver.AppleRTC          1.5

com.apple.driver.AppleHPET          1.7

com.apple.driver.AppleSMBIOS          1.9

com.apple.driver.AppleACPIEC          1.6

com.apple.driver.AppleAPIC          1.6

com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

com.apple.nke.applicationfirewall          4.0.39

com.apple.security.quarantine          2

com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

com.apple.driver.IOBluetoothHIDDriver          4.0.9f8

com.apple.driver.AppleMultitouchDriver          235.27

com.apple.iokit.IOSurface          86.0.2

com.apple.iokit.IOSerialFamily          10.0.6

com.apple.iokit.IOBluetoothFamily          4.0.9f8

com.apple.kext.triggers          1.0

com.apple.driver.DspFuncLib          2.3.0f2

com.apple.iokit.IOAudioFamily          1.8.9fc9

com.apple.kext.OSvKernDSPLib          1.6

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f8

com.apple.driver.AppleSMBusPCI          1.0.10d0

com.apple.driver.IOPlatformPluginLegacy          1.0.0

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.driver.IOPlatformPluginFamily          5.2.0d16

com.apple.driver.AppleSMC          3.1.3d11

com.apple.iokit.IOAcceleratorFamily          19.0.26

com.apple.kext.AMD6000Controller          8.0.0

com.apple.kext.AMDSupport          8.0.0

com.apple.driver.AppleHDAController          2.3.0f2

com.apple.iokit.IOHDAFamily          2.3.0f2

com.apple.driver.AppleSMBusController          1.0.10d0

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.driver.AppleGraphicsControl          3.2.6

com.apple.iokit.IONDRVSupport          2.3.4

com.apple.iokit.IOGraphicsFamily          2.3.4

com.apple.driver.AppleThunderboltDPInAdapter          1.8.5

com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5

com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5

com.apple.driver.AppleUSBMultitouch          235.7

com.apple.iokit.IOUSBHIDDriver          5.0.0

com.apple.driver.AppleUSBMergeNub          5.1.5

com.apple.driver.AppleUSBComposite          5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOAHCISerialATAPI          2.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1

com.apple.driver.AppleThunderboltNHI          1.6.0

com.apple.iokit.IOThunderboltFamily          2.0.3

com.apple.iokit.IOUSBUserClient          5.0.0

com.apple.iokit.IO80211Family          500.15

com.apple.iokit.IOEthernetAVBController          1.0.2b1

com.apple.iokit.IONetworkingFamily          3.0

com.apple.iokit.IOFireWireFamily          4.5.5

com.apple.iokit.IOAHCIFamily          2.2.0

com.apple.iokit.IOUSBFamily          5.1.6

com.apple.iokit.IOHIDFamily          1.8.0

com.apple.driver.AppleEFIRuntime          1.6.1

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          220

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.DiskImages          344

com.apple.iokit.IOStorageFamily          1.8

com.apple.driver.AppleKeyStore          28.18

com.apple.driver.AppleACPIPlatform          1.6

com.apple.iokit.IOPCIFamily          2.7

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0

Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.4 GHz, 8 GB, SMC 1.69f3

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB

Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334348302D4348392020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334348302D4348392020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.20)

Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB

Serial ATA Device: HL-DT-ST DVDRW  GS31N

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3

USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5

USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7

USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

MacBook Pro, OS X Mountain Lion, Macbook Pro 15" (2011), 8gb Ram

Posted on Jul 26, 2012 2:52 AM

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Q: Kernel Panic! On wake up from sleep.

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  • by msingh7,

    msingh7 msingh7 Aug 8, 2012 12:14 PM in response to np92
    Level 1 (0 points)
    Aug 8, 2012 12:14 PM in response to np92

    I just got a notification for an update for Air Display. One of the fixes listed was the kernel panic. I just updated and installed it, restarted the computer, and then tried the mouse/sleep test. No kernel panic or restart! I have the Early 2011 15" Macbook Pro

  • by mmichael453,

    mmichael453 mmichael453 Aug 15, 2012 4:29 AM in response to msingh7
    Level 1 (0 points)
    Aug 15, 2012 4:29 AM in response to msingh7

    I had Air Display connector installed when I did the Mountain Lion upgrade. Uninstalling it a while back didn't help, nor did installing the newest version, unfortunately. I still get the crash.

     

    Steps to reproduce are those in the post from Avatron:

     

    1. sleep computer (whether by closing lid, selecting sleep from apple menu, etc.)

    2. turn off magic mouse or just take computer out of bluetooth range

    3. wake computer. It wakes far enough that I see my desktop background, then I get the grey screen "your computer has crashed" notification.

     

    I've tried resetting my power management settings but that hasn't helped.

  • by ptuser07,

    ptuser07 ptuser07 Aug 16, 2012 7:06 PM in response to DougGoff
    Level 1 (0 points)
    Aug 16, 2012 7:06 PM in response to DougGoff

    This definitely worked for my MBP Retina.  Thank you!

     

    Now I turn off bluetooth before i leave work (where by bluetooth keyboard and trackpad are) and when i got home...  No Kernel Panic!  Wow.  Thank you so much for this post.

  • by TheNobleOne,

    TheNobleOne TheNobleOne Sep 11, 2012 7:22 AM in response to Thefluffyduck
    Level 1 (0 points)
    Sep 11, 2012 7:22 AM in response to Thefluffyduck

    I have the same problem on my 2012 MacBook Pro Retina.

     

    Tue Sep 11 06:46:38 2012

    panic(cpu 0 caller 0xffffff800e2b7b95): Kernel trap at 0xffffff7f8fcb9ae3, type 14=page fault, registers:

    CR0: 0x000000008001003b, CR2: 0x0000000000000078, CR3: 0x0000000080c2c045, CR4: 0x00000000001606e0

    RAX: 0x0000000000000020, RBX: 0xffffff803f64c910, RCX: 0x0000000000000020, RDX: 0xffffff803239b001

    RSP: 0xffffff81e1d2baa0, RBP: 0xffffff81e1d2bac0, RSI: 0xffffff803f64c910, RDI: 0xffffff803239b080

    R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0x00000000000010bc, R11: 0x0000000000000206

    R12: 0xffffff81e1d2bc18, R13: 0x00000000e00002f0, R14: 0xffffff803213b200, R15: 0xffffff8053bb0400

    RFL: 0x0000000000010203, RIP: 0xffffff7f8fcb9ae3, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x0000000000000078, Error code: 0x0000000000000000, Fault CPU: 0x0

     

     

    Backtrace (CPU 0), Frame : Return Address

    0xffffff81e1d2b740 : 0xffffff800e21d5f6

    0xffffff81e1d2b7b0 : 0xffffff800e2b7b95

    0xffffff81e1d2b980 : 0xffffff800e2ce4ad

    0xffffff81e1d2b9a0 : 0xffffff7f8fcb9ae3

    0xffffff81e1d2bac0 : 0xffffff7f8fcb38b3

    0xffffff81e1d2bae0 : 0xffffff7f8fcb4b6b

    0xffffff81e1d2bb20 : 0xffffff800e647b6a

    0xffffff81e1d2bb80 : 0xffffff7f8fcb441a

    0xffffff81e1d2bbc0 : 0xffffff800e646001

    0xffffff81e1d2bc00 : 0xffffff7f8fcb4375

    0xffffff81e1d2bc20 : 0xffffff800e6638ef

    0xffffff81e1d2bd70 : 0xffffff800e2981a1

    0xffffff81e1d2be80 : 0xffffff800e220abd

    0xffffff81e1d2beb0 : 0xffffff800e210448

    0xffffff81e1d2bf00 : 0xffffff800e2195fb

    0xffffff81e1d2bf70 : 0xffffff800e2a5ad6

    0xffffff81e1d2bfb0 : 0xffffff800e2ced13

          Kernel Extensions in backtrace:

             com.apple.iokit.IOAudioFamily(1.8.9f9)[FCB6B5D9-28D3-37BB-917C-F77C3B2CF2F8]@0x ffffff7f8fca9000->0xffffff7f8fcd7fff

                dependency: com.apple.kext.OSvKernDSPLib(1.6)[E29D4200-5C5A-3A05-8A28-D3E26A985478]@0xfffff f7f8fca2000

     

     

    BSD process name corresponding to current thread: coreaudiod

     

     

    Mac OS version:

    12B19

     

     

    Kernel version:

    Darwin Kernel Version 12.1.0: Tue Aug 14 13:29:55 PDT 2012; root:xnu-2050.9.2~1/RELEASE_X86_64

    Kernel UUID: 3005059E-270B-3B9F-940D-7A66C05DDC9D

    Kernel slide:     0x000000000e000000

    Kernel text base: 0xffffff800e200000

    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)

     

     

    System uptime in nanoseconds: 59608780068456

    last loaded kext at 49021222099378: com.parallels.filesystems.prlufs          2010.12.28 (addr 0xffffff7f907c7000, size 94208)

    last unloaded kext at 49012344278558: com.parallels.filesystems.prlufs          2010.12.28 (addr 0xffffff7f907b1000, size 90112)

    loaded kexts:

    com.parallels.filesystems.prlufs          2010.12.28

    com.parallels.kext.vnic          8.0 18101.797180

    com.parallels.kext.netbridge          8.0 18101.797180

    com.parallels.kext.hidhook          8.0 18101.797180

    com.parallels.kext.usbconnect          8.0 18101.797180

    com.parallels.kext.hypervisor          8.0 18101.797180

    com.regularrateandrhythm.driver.RowmoteIREmu          1.0

    com.kaspersky.kext.kimul.38          38

    com.paceap.kext.pacesupport.snowleopard          5.7.2

    com.kaspersky.kext.klif          2.2.1d19

    com.eltima.SyncMate.kext          0.2.5b15

    com.digidesign.iokit.DigiDal          9.0f4

    com.apple.filesystems.smbfs          1.8

    com.apple.driver.AppleIntelProfile          97

    com.apple.filesystems.afpfs          10.0

    com.apple.nke.asp_tcp          7.0.0

    com.apple.driver.AppleBluetoothMultitouch          75.15

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.driver.AudioAUUC          1.60

    com.apple.iokit.IOBluetoothSerialManager          4.0.9f8

    com.apple.filesystems.autofs          3.0

    com.apple.driver.ApplePlatformEnabler          2.0.5d4

    com.apple.driver.AGPM          100.12.69

    com.apple.driver.X86PlatformShim          1.0.0

    com.apple.driver.AppleMikeyHIDDriver          122

    com.apple.driver.AppleHDA          2.3.0f2

    com.apple.driver.AppleUpstreamUserClient          3.5.10

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.driver.AppleMikeyDriver          2.3.0f2

    com.apple.GeForce          8.0.0

    com.apple.driver.AppleIntelHD4000Graphics          8.0.0

    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f8

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.ApplePolicyControl          3.2.6

    com.apple.driver.AppleSMCPDRC          1.0.0

    com.apple.driver.AppleSMCLMU          2.0.2d0

    com.apple.driver.AppleLPC          1.6.0

    com.apple.driver.AppleIntelFramebufferCapri          8.0.0

    com.apple.driver.AppleMCCSControl          1.0.33

    com.apple.driver.AppleMuxControl          3.2.6

    com.apple.driver.AppleUSBTCButtons          235.4

    com.apple.driver.AppleUSBTCKeyboard          235.4

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          34

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.2.1

    com.apple.driver.AppleSDXC          1.2.2

    com.apple.driver.AppleUSBHub          5.1.6

    com.apple.driver.AirPort.Brcm4331          601.15.21

    com.apple.driver.AppleAHCIPort          2.4.0

    com.apple.driver.AppleUSBEHCI          5.1.5

    com.apple.driver.AppleUSBXHCI          1.1.0

    com.apple.driver.AppleEFINVRAM          1.6.1

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleACPIButtons          1.6

    com.apple.driver.AppleRTC          1.5

    com.apple.driver.AppleHPET          1.7

    com.apple.driver.AppleSMBIOS          1.9

    com.apple.driver.AppleACPIEC          1.6

    com.apple.driver.AppleAPIC          1.6

    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

    com.apple.nke.applicationfirewall          4.0.39

    com.apple.security.quarantine          2

    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

    com.apple.driver.AppleProfileTimestampAction          97

    com.apple.driver.AppleProfileThreadInfoAction          97

    com.apple.driver.AppleProfileRegisterStateAction          97

    com.apple.driver.AppleProfileReadCounterAction          97

    com.apple.driver.AppleProfileKEventAction          97

    com.apple.driver.AppleProfileCallstackAction          97

    com.apple.iokit.AppleProfileFamily          97

    com.apple.security.SecureRemotePassword          1.0

    com.apple.driver.IOBluetoothHIDDriver          4.0.9f8

    com.apple.driver.AppleMultitouchDriver          235.27

    com.apple.kext.triggers          1.0

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1

    com.apple.driver.DspFuncLib          2.3.0f2

    com.apple.iokit.IOAudioFamily          1.8.9fc9

    com.apple.kext.OSvKernDSPLib          1.6

    com.apple.iokit.IOSurface          86.0.2

    com.apple.iokit.IOBluetoothFamily          4.0.9f8

    com.apple.iokit.IOSerialFamily          10.0.6

    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f8

    com.apple.driver.AppleHDAController          2.3.0f2

    com.apple.iokit.IOHDAFamily          2.3.0f2

    com.apple.driver.AppleSMBusPCI          1.0.10d0

    com.apple.nvidia.nvGK100hal          8.0.0

    com.apple.NVDAResman          8.0.0

    com.apple.driver.AppleSMBusController          1.0.10d0

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.driver.AppleGraphicsControl          3.2.6

    com.apple.iokit.IONDRVSupport          2.3.4

    com.apple.iokit.IOGraphicsFamily          2.3.4

    com.apple.driver.X86PlatformPlugin          1.0.0

    com.apple.driver.AppleSMC          3.1.3d11

    com.apple.driver.IOPlatformPluginFamily          5.2.0d16

    com.apple.driver.AppleUSBMultitouch          235.7

    com.apple.iokit.IOUSBHIDDriver          5.0.0

    com.apple.driver.AppleThunderboltDPInAdapter          1.8.5

    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5

    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5

    com.apple.driver.AppleUSBMergeNub          5.1.5

    com.apple.driver.AppleUSBComposite          5.0.0

    com.apple.driver.AppleThunderboltNHI          1.6.0

    com.apple.iokit.IOThunderboltFamily          2.0.3

    com.apple.iokit.IO80211Family          500.15

    com.apple.iokit.IONetworkingFamily          3.0

    com.apple.iokit.IOUSBUserClient          5.0.0

    com.apple.iokit.IOAHCIFamily          2.2.0

    com.apple.iokit.IOUSBFamily          5.1.6

    com.apple.driver.AppleEFIRuntime          1.6.1

    com.apple.iokit.IOHIDFamily          1.8.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          220

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.DiskImages          344

    com.apple.iokit.IOStorageFamily          1.8

    com.apple.driver.AppleKeyStore          28.18

    com.apple.driver.AppleACPIPlatform          1.6

    com.apple.iokit.IOPCIFamily          2.7

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

  • by Yannis Smyr,

    Yannis Smyr Yannis Smyr Sep 11, 2012 7:54 AM in response to msingh7
    Level 1 (0 points)
    Sep 11, 2012 7:54 AM in response to msingh7

    Guys, I think the problem's been resolved with the 10.8.1 update. I don't have the problem anymore..

  • by swehack,

    swehack swehack Dec 14, 2012 11:16 PM in response to Thefluffyduck
    Level 1 (0 points)
    Dec 14, 2012 11:16 PM in response to Thefluffyduck

    What about those of us using Lion?

     

    I have this issue on a mid 2012 mba. It's pretty clean already but I've removed every single major program with its own kernel extensions. I don't have air display, bluetooth has always been disabled, I've reset pram.

     

    It definitely started after the SMC update. I don't see this being solved by anything but a Lion or an SMC update.

  • by SadAl_101,

    SadAl_101 SadAl_101 Dec 22, 2012 10:52 AM in response to Thefluffyduck
    Level 1 (0 points)
    Dec 22, 2012 10:52 AM in response to Thefluffyduck

    Firstly thank for the post above. Since upgrade to Mountain Lion less than I month ago (20th Nov) I experience more panic kernal crashes than safe shut downs or restarts. Turning off the 'blue tooth device awakening from sleep' has helped but it is not the solution. Sometime a wake from sleep in a couple of seconds, sometimes a worrying 60 to 75 seconds. Anyway here are two log files from two crash (15th Dec, and just now 21st Dec). I this is not resolved soon I will be requesting a refund for the upgrade to Mountain Lion from Snow Leapord, and return to this system as it is much more stable.

     

    15thDec

     

    Interval Since Last Panic Report:  594364 sec

    Panics Since Last Report:          2

    Anonymous UUID:                    4B0602C4-9C40-5A15-8960-2B727106765F

     

     

    Sun Dec 16 20:07:05 2012

    panic(cpu 0 caller 0xffffff80190b7bd5): Kernel trap at 0xffffff7f99b59a58, type 0=divide error, registers:

    CR0: 0x000000008001003b, CR2: 0x00007fff88fc9ab4, CR3: 0x000000001bc17000, CR4: 0x0000000000000660

    RAX: 0x0000f31ba18c6800, RBX: 0x0000000000000000, RCX: 0x0000000008d9ee20, RDX: 0x0000000000000000

    RSP: 0xffffff804d9b3070, RBP: 0xffffff804d9b3100, RSI: 0x0000000000000000, RDI: 0xffffff8022155004

    R8:  0xffffff804d9b3004, R9:  0x0000000008d9ee20, R10: 0x0000000000004005, R11: 0x0000000000000100

    R12: 0xffffff8049b18da0, R13: 0xffffff8022128004, R14: 0x0000000000000006, R15: 0xffffff8022155004

    RFL: 0x0000000000010246, RIP: 0xffffff7f99b59a58, CS:  0x0000000000000008, SS:  0x0000000000000000

    Fault CR2: 0x00007fff88fc9ab4, Error code: 0x0000000000000000, Fault CPU: 0x0

     

     

    Backtrace (CPU 0), Frame : Return Address

    0xffffff804d9b2d10 : 0xffffff801901d626

    0xffffff804d9b2d80 : 0xffffff80190b7bd5

    0xffffff804d9b2f50 : 0xffffff80190ce4ed

    0xffffff804d9b2f70 : 0xffffff7f99b59a58

    0xffffff804d9b3100 : 0xffffff7f99b52efb

    0xffffff804d9b31b0 : 0xffffff7f99b33efc

    0xffffff804d9b31f0 : 0xffffff7f99b35cf1

    0xffffff804d9b33a0 : 0xffffff7f99b38294

    0xffffff804d9b33f0 : 0xffffff7f99c1801b

    0xffffff804d9b3510 : 0xffffff7f99931659

    0xffffff804d9b3540 : 0xffffff7f9981b83b

    0xffffff804d9b35e0 : 0xffffff7f997e43f7

    0xffffff804d9b3610 : 0xffffff7f9981723d

    0xffffff804d9b3800 : 0xffffff7f998183a2

    0xffffff804d9b38d0 : 0xffffff7f99a0c15a

    0xffffff804d9b3900 : 0xffffff7f99a085ce

    0xffffff804d9b3920 : 0xffffff7f99a07158

    0xffffff804d9b39a0 : 0xffffff7f99a03abb

    0xffffff804d9b39c0 : 0xffffff7f99a0de40

    0xffffff804d9b3a70 : 0xffffff7f99a0261c

    0xffffff804d9b3bf0 : 0xffffff7f997ae3c7

    0xffffff804d9b3c60 : 0xffffff7f9979857b

    0xffffff804d9b3cd0 : 0xffffff7f9979b1b8

    0xffffff804d9b3d40 : 0xffffff7f9979b343

    0xffffff804d9b3db0 : 0xffffff7f9979adb4

    0xffffff804d9b3e10 : 0xffffff7f99761c04

    0xffffff804d9b3e50 : 0xffffff7f99760eef

    0xffffff804d9b3e80 : 0xffffff7f997602cb

    0xffffff804d9b3ef0 : 0xffffff80194472a8

    0xffffff804d9b3f30 : 0xffffff8019445daa

    0xffffff804d9b3f80 : 0xffffff8019445ed9

    0xffffff804d9b3fb0 : 0xffffff80190b26b7

          Kernel Extensions in backtrace:

             com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f99753000->0xffffff7f9978afff

                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f99708000

             com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f99796000->0xffffff7f997a7fff

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f99753000

                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f99708000

             com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f997aa 000->0xffffff7f99aacfff

                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f99708000

                dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f99796000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f99753000

             com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 9aba000->0xffffff7f99ddcfff

                dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f997 aa000

                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f99708000

     

     

    BSD process name corresponding to current thread: kernel_task

     

     

    Mac OS version:

    12C60

     

     

    Kernel version:

    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

    Kernel slide:     0x0000000018e00000

    Kernel text base: 0xffffff8019000000

    System model name: MacBookAir2,1 (Mac-F42D88C8)

     

     

    System uptime in nanoseconds: 10239637095829

    last loaded kext at 3644400653910: com.apple.filesystems.afpfs          10.0 (addr 0xffffff7f9b1d9000, size 348160)

    last unloaded kext at 251390967256: com.apple.driver.AppleFileSystemDriver          3.0.1 (addr 0xffffff7f9b0c6000, size 8192)

    loaded kexts:

    com.symantec.kext.SymAPComm          12.4f70

    com.symantec.kext.fw          5.2f5

    com.symantec.kext.ips          3.8f4

    com.symantec.kext.pf          5.4f68

    com.symantec.kext.internetSecurity          1.4.1f4

    com.apple.filesystems.afpfs          10.0

    com.apple.nke.asp_tcp          7.0.0

    com.apple.driver.AppleBluetoothMultitouch          75.15

    com.apple.driver.AudioAUUC          1.60

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.iokit.IOBluetoothSerialManager          4.0.9f33

    com.apple.filesystems.autofs          3.0

    com.apple.driver.ApplePlatformEnabler          2.0.5d4

    com.apple.driver.AGPM          100.12.69

    com.apple.driver.AppleHDA          2.3.1f2

    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.ApplePolicyControl          3.2.11

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.driver.AppleUpstreamUserClient          3.5.10

    com.apple.driver.AppleSMCLMU          2.0.2d0

    com.apple.driver.AppleBacklight          170.2.3

    com.apple.driver.AppleMCCSControl          1.0.33

    com.apple.driver.AppleLPC          1.6.0

    com.apple.GeForce          8.0.0

    com.apple.driver.SMCMotionSensor          3.0.2d6

    com.apple.driver.AppleUSBTCButtons          235.4

    com.apple.driver.AppleUSBTCKeyboard          235.4

    com.apple.driver.AppleIRController          320.15

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          34

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.2.2

    com.apple.driver.AirPortBrcm43224          600.36.17

    com.apple.driver.AppleUSBHub          5.2.5

    com.apple.driver.AppleAHCIPort          2.4.1

    com.apple.driver.AppleUSBEHCI          5.4.0

    com.apple.driver.AppleUSBOHCI          5.2.5

    com.apple.driver.AppleEFINVRAM          1.6.1

    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleRTC          1.5

    com.apple.driver.AppleHPET          1.7

    com.apple.driver.AppleACPIButtons          1.6

    com.apple.driver.AppleSMBIOS          1.9

    com.apple.driver.AppleACPIEC          1.6

    com.apple.driver.AppleAPIC          1.6

    com.apple.nke.applicationfirewall          4.0.39

    com.apple.security.quarantine          2

    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

    com.apple.security.SecureRemotePassword          1.0

    com.apple.driver.AppleBluetoothHIDKeyboard          165.5

    com.apple.driver.AppleHIDKeyboard          165.5

    com.apple.driver.IOBluetoothHIDDriver          4.0.9f33

    com.apple.driver.AppleMultitouchDriver          235.28

    com.apple.iokit.IOSerialFamily          10.0.6

    com.apple.kext.triggers          1.0

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1

    com.apple.driver.DspFuncLib          2.3.1f2

    com.apple.iokit.IOAudioFamily          1.8.9fc10

    com.apple.kext.OSvKernDSPLib          1.6

    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33

    com.apple.iokit.IOSurface          86.0.3

    com.apple.iokit.IOBluetoothFamily          4.0.9f33

    com.apple.driver.AppleHDAController          2.3.1f2

    com.apple.iokit.IOHDAFamily          2.3.1f2

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.driver.AppleGraphicsControl          3.2.11

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.driver.AppleSMBusController          1.0.10d0

    com.apple.driver.IOPlatformPluginFamily          5.2.0d16

    com.apple.nvidia.nv50hal          8.0.0

    com.apple.NVDAResman          8.0.0

    com.apple.iokit.IONDRVSupport          2.3.5

    com.apple.iokit.IOGraphicsFamily          2.3.5

    com.apple.driver.AppleSMC          3.1.4d2

    com.apple.driver.AppleUSBMultitouch          235.7

    com.apple.iokit.IOUSBHIDDriver          5.2.5

    com.apple.driver.AppleUSBMergeNub          5.2.5

    com.apple.driver.AppleUSBComposite          5.2.5

    com.apple.driver.CoreStorage          274.7

    com.apple.iokit.IO80211Family          500.15

    com.apple.iokit.IONetworkingFamily          3.0

    com.apple.iokit.IOUSBUserClient          5.2.5

    com.apple.driver.NVSMU          2.2.9

    com.apple.iokit.IOAHCIFamily          2.2.1

    com.apple.iokit.IOUSBFamily          5.4.0

    com.apple.driver.AppleEFIRuntime          1.6.1

    com.apple.iokit.IOHIDFamily          1.8.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          220

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.DiskImages          344

    com.apple.iokit.IOStorageFamily          1.8

    com.apple.driver.AppleKeyStore          28.21

    com.apple.driver.AppleACPIPlatform          1.6

    com.apple.iokit.IOPCIFamily          2.7.2

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

    Model: MacBookAir2,1, BootROM MBA21.0075.B03, 2 processors, Intel Core 2 Duo, 2.13 GHz, 2 GB, SMC 1.34f8

    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB

    Memory Module: BANK 0/BuiltIn0, 1 GB, DDR3, 1067 MHz, 0x802C, N/A

    Memory Module: BANK 0/BuiltIn1, 1 GB, DDR3, 1067 MHz, 0x802C, N/A

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.131.36.16)

    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

    Network Service: AirPort, AirPort, en0

    Serial ATA Device: APPLE SSD SM128, 121.33 GB

    USB Device: Built-in iSight, apple_vendor_id, 0x8505, 0x24400000 / 2

    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8216, 0x06110000 / 5

    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0224, 0x04600000 / 3

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2

     

    21st Dec

    Computer sat turned off for 14 hours or so. Just turned it on, typed in password and accepted. Grey screen then half of screen of random looking characters appeared over then grey. Then it looks like panic kernel crash occurred.

     

     

     

     

    Interval Since Last Panic Report:  115433 sec

    Panics Since Last Report:          1

    Anonymous UUID:                    4B0602C4-9C40-5A15-8960-2B727106765F

     

     

    Sat Dec 22 18:18:47 2012

    panic(cpu 0 caller 0xffffff800d6b7bd5): Kernel trap at 0xffffff800d62da10, type 13=general protection, registers:

    CR0: 0x000000008001003b, CR2: 0xffffff8047fee000, CR3: 0x0000000010220000, CR4: 0x0000000000000660

    RAX: 0x0000000000000001, RBX: 0xffffff801464b000, RCX: 0x0000000009000000, RDX: 0xffffff8041f90078

    RSP: 0xffffff804ccfbe50, RBP: 0xffffff804ccfbe80, RSI: 0xffffff8041f90068, RDI: 0x0000000000000000

    R8:  0xffffff800dcbec60, R9:  0xffffffffffffffff, R10: 0x00000000ffffffff, R11: 0x00000000ffffff80

    R12: 0xffffff8047fdd000, R13: 0xffffff8014657ad0, R14: 0x01ffff8014657aa0, R15: 0x0000000000000000

    RFL: 0x0000000000010002, RIP: 0xffffff800d62da10, CS:  0x0000000000000008, SS:  0x0000000000000000

    Fault CR2: 0xffffff8047fee000, Error code: 0x0000000000000000, Fault CPU: 0x0

     

     

    Backtrace (CPU 0), Frame : Return Address

    0xffffff804ccfbaf0 : 0xffffff800d61d626

    0xffffff804ccfbb60 : 0xffffff800d6b7bd5

    0xffffff804ccfbd30 : 0xffffff800d6ce4ed

    0xffffff804ccfbd50 : 0xffffff800d62da10

    0xffffff804ccfbe80 : 0xffffff800da2e1e9

    0xffffff804ccfbec0 : 0xffffff800da2ca47

    0xffffff804ccfbf30 : 0xffffff800da2d3a2

    0xffffff804ccfbf70 : 0xffffff800da31e99

    0xffffff804ccfbfb0 : 0xffffff800d6b26b7

     

     

    BSD process name corresponding to current thread: kernel_task

     

     

    Mac OS version:

    Not yet set

     

     

    Kernel version:

    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

    Kernel slide:     0x000000000d400000

    Kernel text base: 0xffffff800d600000

    System model name: MacBookAir2,1 (Mac-F42D88C8)

     

     

    System uptime in nanoseconds: 1714357969

    last loaded kext at 1220525018: com.apple.driver.AirPortBrcm43224          600.36.17 (addr 0xffffff7f8eb0d000, size 1540096)

    loaded kexts:

    com.apple.driver.AirPortBrcm43224          600.36.17

    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

    com.apple.driver.AppleEFINVRAM          1.6.1

    com.apple.driver.AppleAHCIPort          2.4.1

    com.apple.driver.AppleUSBOHCI          5.2.5

    com.apple.driver.AppleUSBEHCI          5.4.0

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleRTC          1.5

    com.apple.driver.AppleHPET          1.7

    com.apple.driver.AppleACPIButtons          1.6

    com.apple.driver.AppleSMBIOS          1.9

    com.apple.driver.AppleACPIEC          1.6

    com.apple.driver.AppleAPIC          1.6

    com.apple.nke.applicationfirewall          4.0.39

    com.apple.security.quarantine          2

    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

    com.apple.iokit.IO80211Family          500.15

    com.apple.iokit.IONetworkingFamily          3.0

    com.apple.iokit.IOAHCIFamily          2.2.1

    com.apple.driver.NVSMU          2.2.9

    com.apple.iokit.IOUSBFamily          5.4.0

    com.apple.driver.AppleEFIRuntime          1.6.1

    com.apple.iokit.IOHIDFamily          1.8.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          220

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.DiskImages          344

    com.apple.iokit.IOStorageFamily          1.8

    com.apple.driver.AppleKeyStore          28.21

    com.apple.driver.AppleACPIPlatform          1.6

    com.apple.iokit.IOPCIFamily          2.7.2

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

    Model: MacBookAir2,1, BootROM MBA21.0075.B03, 2 processors, Intel Core 2 Duo, 2.13 GHz, 2 GB, SMC 1.34f8

    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB

    Memory Module: BANK 0/BuiltIn0, 1 GB, DDR3, 1067 MHz, 0x802C, N/A

    Memory Module: BANK 0/BuiltIn1, 1 GB, DDR3, 1067 MHz, 0x802C, N/A

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.131.36.16)

    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

    Serial ATA Device: APPLE SSD SM128, 121.33 GB

    USB Device: Built-in iSight, apple_vendor_id, 0x8505, 0x24400000 / 2

    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0224, 0x04600000 / 3

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2

    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8216, 0x06110000 / 5

  • by Nilo ShockArt,

    Nilo ShockArt Nilo ShockArt May 16, 2013 2:22 AM in response to SadAl_101
    Level 1 (0 points)
    May 16, 2013 2:22 AM in response to SadAl_101

    I undestood that the problem of crash mountain Lion is Microsoft Office.

    When I use stand by with microsoft word opened the system randommly crash!!

     

    I Tested it by 3 weeks, and the problemi is solved.

  • by Barney-15E,

    Barney-15E Barney-15E May 16, 2013 7:40 AM in response to Jeraimee Hughes
    Level 9 (50,099 points)
    Mac OS X
    May 16, 2013 7:40 AM in response to Jeraimee Hughes

    There's a lot of trial and mostly error going on here.

     

    A Kernel Panic is predominately caused by faulty hardware, incompatible kernel extensions. To isolate the first, and rule out the second, you must uninstall all third-party extensions. This means you must interpret the kernel extensions loaded and figure out what software you installed that brought those along. Then, you must use the uninstaller provided by the developer of that software to uninstall everything.

     

    To see what kexts are loaded, look in this section:

    last loaded kext at 50992793193: com.paragon-software.filesystems.ntfs          95 (addr 0xffffff7fac738000, size 212992)

    last unloaded kext at 7678008903275: com.apple.iokit.IOUSBMassStorageClass          3.5.0 (addr 0xffffff7faac51000, size 69632)

    loaded kexts:

    com.paragon-software.filesystems.ntfs          95

    com.avatron.AVExFramebuffer          1.6.4

    com.avatron.AVExVideo          1.6.4

    com.apple.driver.AudioAUUC          1.60

     

    As you can see by this output, there is paragon and avatron kexts loaded (which appears consistent with all the "me too's"). These have to be uninstalled and then test the system.

     

    If removing the kexts stops the KPs, then you need to determine if there is an update for that software.

     

    If you have no third-party kexts installed, and you still get crashes, you need to look at hardware. This can be internal or external. However, you might want to reinstall the OS prior to going to the service center. That may clean up any residual issues caused by the incompatible third-party software.

     

    Another immediate hardware culprit could be RAM. If you had replaced the RAM and you purchased the cheapest sticks you could find, they might be the problem.

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