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upgrade to Mountain Lion broke my exchange account

I upgraded to Mountain Lion and everything seems to be working except my exchange account in mail. Something keeps changing the server setting to the internal mail server setting from my office. I always had the server set to my outllook web access server which allowed me to get mail from inside and outside the office network without using a VPN.


I have tried deleting and recreating the account, I have used the rebuild and actually looked like the account was working last night but this morning the mail is gone and the accont is back to the internal server setting. Are there settings burried in files somewhere that are coming back when I reboot? Does deleting the account actually remove all of the information about the account?


My personal email accounts are working just fine. I am only having trouble with my exchange account from work.

MacBook Pro (15-inch Early 2011), OS X Mountain Lion, Mail issue synching to OWA Exchange

Posted on Jul 26, 2012 3:38 AM

Reply
109 replies

Sep 7, 2012 9:09 AM in response to hylax

I have to say ... since my ML update mine has been rock solid. Set both IN and OUT to my remote.DOMAIN.COM dns of the Exchange server and everywhere I go it's working fine 🙂 Ya the calendar and contacts needed a kick in the pants to configure this to ... but fingers crossed the settings are sticking.


It does seem a bit odd that all these programs cann't seem to share the settings for the account.

Nov 7, 2012 11:38 AM in response to barrysolarczyk

Hello All,


I've tested this on exchange email account and it worked just fine, i can't guarantee it will work for you, but as long as you have an issue with, why not to give it a shot.


1. first go to Mac Mail Preferences
User uploaded file



2. Under Accounts, go to Advanced tab.
then from the drop menu "under keep copies of messages for offline viewing"User uploaded file


Select: "Don't keep copies of any messages" when the warning message pop-up click ok



User uploaded file
after you save, close Mail and then re-open it, then the emails you've been trying to delete/move and etc... it will be flushed and the email will start sync normally.

remember to go back and put the settings as it was before, then close Mail and re-open.


i hope my post will help someone


Thank you

Hussein Abbas

Feb 12, 2013 2:50 AM in response to Schoolsalive

I had the same issue with my Corporate Exchange after upgrading to Mountain Lion- But your fix seems to have worked. Thank you.

I have talked to 3 reps from Apple that were no help unfortunately and directed me to Office 2011 Microsoft Support- whom only wanted my Credit card to assist me further for the tune of $259. Had no where to turn.

Now all is working using your steps.

upgrade to Mountain Lion broke my exchange account

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