Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ML: Printers no longer auto-quit (i. e. "stuck" in the dock)

After printing in Lion, the printer icons (representing the print spoolers or queues) in the dock could be set to "auto-quit" so they disappeared after finishing their (print) jobs.

With Mountain Lion however, this "auto-quit" feature seams to have disappeared. Thus, the printer icons remain "stuck" as active programs in the dock.


Has anybody else noticed this?

Any help on the horizon?

Posted on Jul 26, 2012 3:55 AM

Reply
41 replies

Jul 26, 2012 5:50 AM in response to PAHU

@PAHU


That's what I thought, too. Alas, it isn't so.


The printer proxy simply doesn't auto quit. Even if I haven't even come close to the icon with the mouse (or used some other technique to switch to the proxy or its icon). It simply sits there in the dock after the print job has finished.


I also just tried resetting the printer system and re-installing all the printers and settings - no luck.

The proxies are still stuck.

Jul 27, 2012 1:25 AM in response to jorhh

Ok,

I now deleted all the printers, reset the printing system, re-installed drivers for my HP, Samsung and Canon printers. And did a "Repair Permissions" run in Disk Utility.


So far, moderate success:

The HP proxy (laser via LAN) seems to auto-quit now. (Most of the time ... !)

The Samsung proxy (laser via LAN) does the same.

However, the Canon proxy (inkjet via WLAN) still refuses to auto-quit. (I guess this may be due to, let's say, questionable quality of their drivers.)


So it seems this is more of a printer driver issue.

Jul 27, 2012 1:36 AM in response to jorhh

jorhh wrote:


However, the Canon proxy (inkjet via WLAN) still refuses to auto-quit. (I guess this may be due to, let's say, questionable quality of their drivers.)


So it seems this is more of a printer driver issue.

I have four users printing from 10.8 to a number of different Canon inkjets and none of them have this issue. The proxy always quits if they do not interact with it.


Given that each of your modifications has seen you go from none of the printer proxies working correctly to one and then two printers auto-quitting, I would say there is something questionable with your ML build. I'd be wiping ML after a clone or at least a TM backup and starting fresh, with a new alternate account. If that works then you can migrate your TM data into the new clean install.

Jul 27, 2012 1:40 AM in response to PAHU

Thanks for your help.


Is any of your users using the Canon Wireless software (Canon IJ Network) for printing and scanning?


I am not sure I want to use the "nuclear" option (wipe and re-install) just yet since the only thing not working right now appears to be the (d***) Canon printer ...


Greetings to Sydney from Berlin.

Jul 27, 2012 1:49 AM in response to jorhh

Yes, all are connecting via wireless. We have an MG8150, MG6250, MX885 and MP980 that are connected to the Airport Extreme via wireless. We also have a Pro 9000 connected to the USB port of the Extreme that the Mac's connect to via wireless.


And at home I have an MP990 that I connect to via wireless.


Are you using the final release (build 12A269)? I ask because there was a Developer Preview build that did fail to auto quit.

ML: Printers no longer auto-quit (i. e. "stuck" in the dock)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.