jorhh
Level 1 (31 points)

Q: ML: Printers no longer auto-quit (i. e. "stuck" in the dock)

After printing in Lion, the printer icons (representing the print spoolers or queues) in the dock could be set to "auto-quit" so they disappeared after finishing their (print) jobs.

With Mountain Lion however, this "auto-quit" feature seams to have disappeared. Thus, the printer icons remain "stuck" as active programs in the dock.

 

Has anybody else noticed this?

Any help on the horizon?

Posted on Jul 26, 2012 3:55 AM

by pengtao,Solvedanswer
pengtao pengtao
Level 2 (280 points)
A:

Do you by any chance also have Default Folder X or Dropbox installed?  Does this problem go away if you disable them and reboot the computer?

Posted on Aug 9, 2012 10:12 AM

Close
jorhh

Q: ML: Printers no longer auto-quit (i. e. "stuck" in the dock)

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  • by John Blanchard1,

    John Blanchard1 John Blanchard1 Jul 26, 2012 4:19 AM in response to jorhh
    Level 5 (5,334 points)
    Mac OS X
    Jul 26, 2012 4:19 AM in response to jorhh

    The auto quit feature should still be there, though the preference was removed, but the app won't quit if there was a problem with the job or a warning from the printer. Does this happen with all of your printers?

  • by jorhh,

    jorhh jorhh Jul 26, 2012 4:22 AM in response to John Blanchard1
    Level 1 (31 points)
    Jul 26, 2012 4:22 AM in response to John Blanchard1

    Yes, unfortunately.

    Happens with every printer (HP laser, Canon inkjet, Samsung laser).

    And happens even though the print jobs run without errors.

  • by jorhh,

    jorhh jorhh Jul 26, 2012 4:57 AM in response to John Blanchard1
    Level 1 (31 points)
    Jul 26, 2012 4:57 AM in response to John Blanchard1

    Even re-installing the printers doesn't help.

  • by PAHU,

    PAHU PAHU Jul 26, 2012 5:13 AM in response to jorhh
    Level 6 (16,610 points)
    Jul 26, 2012 5:13 AM in response to jorhh

    The printer proxy (the printer icon in the dock) does auto quit if you don't select it. But, in addition to what John has stated, if you select the icon or switch the view to the printer pane then it will not auto quit.

     

    Also, if you have upgraded from Lion to Mtn Lion, you could try a reset of the printer system before adding the printers again.

  • by jorhh,

    jorhh jorhh Jul 26, 2012 5:50 AM in response to PAHU
    Level 1 (31 points)
    Jul 26, 2012 5:50 AM in response to PAHU

    @PAHU

     

    That's what I thought, too. Alas, it isn't so.

     

    The printer proxy simply doesn't auto quit. Even if I haven't even come close to the icon with the mouse (or used some other technique to switch to the proxy or its icon). It simply sits there in the dock after the print job has finished.

     

    I also just tried resetting the printer system and re-installing all the printers and settings - no luck.

    The proxies are still stuck.

  • by sgginc,

    sgginc sgginc Jul 26, 2012 6:09 AM in response to jorhh
    Level 3 (665 points)
    Jul 26, 2012 6:09 AM in response to jorhh

    Same issue here.

    Hopefully someone will have a solution.

     

    Ken

  • by jorhh,

    jorhh jorhh Jul 26, 2012 10:00 AM in response to jorhh
    Level 1 (31 points)
    Jul 26, 2012 10:00 AM in response to jorhh

    Things are getting weirder:

    Now, the HP (laser) proxy does auto-quit.

     

    However, the Samsung (laser) and Canon (inkjet) proxies do not auto-quit.

     

    I am beginning to think this is a driver/proxy issue ... ?!

  • by John Blanchard1,

    John Blanchard1 John Blanchard1 Jul 26, 2012 10:36 AM in response to jorhh
    Level 5 (5,334 points)
    Mac OS X
    Jul 26, 2012 10:36 AM in response to jorhh

    Does removing the proxies in ~/Library/Printers help? Maybe they aren't being recreated when re-ading the printer?

  • by jorhh,

    jorhh jorhh Jul 27, 2012 1:25 AM in response to jorhh
    Level 1 (31 points)
    Jul 27, 2012 1:25 AM in response to jorhh

    Ok,

    I now deleted all the printers, reset the printing system, re-installed drivers for my HP, Samsung and Canon printers. And did a "Repair Permissions" run in Disk Utility.

     

    So far, moderate success:

    The HP proxy (laser via LAN) seems to auto-quit now. (Most of the time ... !)

    The Samsung proxy (laser via LAN) does the same.

    However, the Canon proxy (inkjet via WLAN) still refuses to auto-quit. (I guess this may be due to, let's say, questionable quality of their drivers.)

     

    So it seems this is more of a printer driver issue.

  • by PAHU,

    PAHU PAHU Jul 27, 2012 1:36 AM in response to jorhh
    Level 6 (16,610 points)
    Jul 27, 2012 1:36 AM in response to jorhh

    jorhh wrote:

     

    However, the Canon proxy (inkjet via WLAN) still refuses to auto-quit. (I guess this may be due to, let's say, questionable quality of their drivers.)

     

    So it seems this is more of a printer driver issue.

    I have four users printing from 10.8 to a number of different Canon inkjets and none of them have this issue. The proxy always quits if they do not interact with it.

     

    Given that each of your modifications has seen you go from none of the printer proxies working correctly to one and then two printers auto-quitting, I would say there is something questionable with your ML build. I'd be wiping ML after a clone or at least a TM backup and starting fresh, with a new alternate account. If that works then you can migrate your TM data into the new clean install.

  • by jorhh,

    jorhh jorhh Jul 27, 2012 1:40 AM in response to PAHU
    Level 1 (31 points)
    Jul 27, 2012 1:40 AM in response to PAHU

    Thanks for your help.

     

    Is any of your users using the Canon Wireless software (Canon IJ Network) for printing and scanning?

     

    I am not sure I want to use the "nuclear" option (wipe and re-install) just yet since the only thing not working right now appears to be the (d***) Canon printer ...

     

    Greetings to Sydney from Berlin.

  • by PAHU,

    PAHU PAHU Jul 27, 2012 1:49 AM in response to jorhh
    Level 6 (16,610 points)
    Jul 27, 2012 1:49 AM in response to jorhh

    Yes, all are connecting via wireless. We have an MG8150, MG6250, MX885 and MP980 that are connected to the Airport Extreme via wireless. We also have a Pro 9000 connected to the USB port of the Extreme that the Mac's connect to via wireless.

     

    And at home I have an MP990  that I connect to via wireless.

     

    Are you using the final release (build 12A269)? I ask because there was a Developer Preview build that did fail to auto quit.

  • by jorhh,

    jorhh jorhh Jul 27, 2012 8:01 AM in response to PAHU
    Level 1 (31 points)
    Jul 27, 2012 8:01 AM in response to PAHU

    Yes, indeed, I am working with the final release.

     

    However, I do think it might have something to do with the fact my Canon (MX860) is slightly ancient. And so are its drivers ... ?!

  • by Djim's,

    Djim's Djim's Aug 2, 2012 4:30 AM in response to jorhh
    Level 1 (5 points)
    Aug 2, 2012 4:30 AM in response to jorhh

    Same problem here with the final release.

    The "autoquit" no longer work with other applications, like the Apple utility "archive utility", or FlashMount ...

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