Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mountain Lion Will Not Backup on Previous Time Machine Backup Drive, Help!

I upgraded to Mountain Lion last night. I attempted to back up, however it now says that Time Machine cannot find the backup disk and there are no previous backups. It won't backup period. How to I fix this? Am I missing something I need to switch in ML?

MacBook Pro, Mac OS X (10.7.2)

Posted on Jul 26, 2012 7:06 AM

Reply
Question marked as Best reply

Posted on Jul 26, 2012 7:11 AM

I have upgraded two machines from Lion and both had the Time Machine issue. Old backups were not recognized.


On one I was able to turn Time Machine off and on again (in preferences) and it then recognized the backups.


On the other I could get nothing to work (restarts, resets, nothing). So on that machine I had to start fresh with new backups.


Buit do check and make sure the computer name did not change somehow in the process. This was not my issue, but was suggested in another thread,

38 replies
Question marked as Best reply

Jul 26, 2012 7:11 AM in response to cynthiafrommandeville

I have upgraded two machines from Lion and both had the Time Machine issue. Old backups were not recognized.


On one I was able to turn Time Machine off and on again (in preferences) and it then recognized the backups.


On the other I could get nothing to work (restarts, resets, nothing). So on that machine I had to start fresh with new backups.


Buit do check and make sure the computer name did not change somehow in the process. This was not my issue, but was suggested in another thread,

Jul 27, 2012 8:26 PM in response to Pondini

If it is unreliable why does Apple put a USB port on the Airport Extreme and tell you how to use it as a Time Machine? The Airport Extreme is essentailly a Time Capsole without the hard drive, I am merely add the hard drive. I had this setup for almost a year and it has worked flawless, even if I had to restore a file, until ML. An updae/upgrade should not break something. And I really hate that term "is not supported by Apple". Why then do they give us the ability to do something yet not support it?


The only reset I'll be doing is going back to Lion. I should not have to do all this crap. Apple claims their stuff works so great (rightfully so) and I paid good money for their products. Let them show it by releasing a product that works with their own stuff. They don't have the problems Microsoft has with no control of the hardware like Apple.

Jul 27, 2012 8:35 PM in response to Dirty-Harry

Dirty-Harry wrote:


If it is unreliable why does Apple put a USB port on the Airport Extreme and tell you how to use it as a Time Machine?


They don't tell you how to use it with Time Machine (some store folks have told customers it would work, in error). It is not supported, period, as per the link supplied, and the Help on your Mac.



The Airport Extreme is essentailly a Time Capsole without the hard drive

The internal hardware is different. Speculation is, that's why it doesn't work well. Famously secretive Apple doesn't explain.



I had this setup for almost a year and it has worked flawless, even if I had to restore a file, until ML.

Yes, it does work for some period of time for some folks; a few even get a year or more out of it, but as mentioned in the link, for most, every few weeks or months, the backups turn up corrupted.



The only reset I'll be doing is going back to Lion. I should not have to do all this crap. Apple claims their stuff works so great (rightfully so) and I paid good money for their products. Let them show it by releasing a product that works with their own stuff. They don't have the problems Microsoft has with no control of the hardware like Apple.

Nothing works all the time, for everyone, in all circumstances. Do you really believe everything you read or hear in an ad?

Jul 27, 2012 8:38 PM in response to jsshapiro

jsshapiro wrote:


I really do not recommend resetting the time machine state. This may fix the problem, but I believe that it will also cause you to lose access to all previous backups. It's not the sort of thing you want to test and be wrong about.


Can somebody clarify whether resetting time machine causes existing backups to be lost?

Kindly read the link. No access or backups are lost.


In fact, here's part of an email I received just today:


Your A4. Full Reset of Time Machine page rescued me. I want to send my appreciation for your site and you sharing your invaluable knowledge with us Mac users. If had done what Apple Support suggested, I would have been in a world of hurt (they said I should erase my Time Capsule drive!).


Jul 27, 2012 8:42 PM in response to Pondini

Pondin: Thanks. Indeed I failed to read the fine print. Thanks for pointing that out.


Mountain Lion seems to be doing some weird things with the app store, so I backed down to Lion for now. When I get a chance, I'll try the reset trick.


Do you happen to know: if I re-install from a time machine backup over a different ethernet port (e.g. saved via WiFi but restored via wired enet on a thunderbolt display), will the machine later identify its backups correctly? I'm asking because the ID is based on the machine's MAC address, but restoring over WiFi is just no fun...


Thanks

Mountain Lion Will Not Backup on Previous Time Machine Backup Drive, Help!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.