-
All replies
-
Helpful answers
-
Jul 26, 2012 7:40 AM in response to ParkersburgGatorby Diavonex,Although iTune terms says that all sales are final. You can try explaining.
-
Jul 26, 2012 1:03 PM in response to ParkersburgGatorby Texas Mac Man,FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: iTunesStoreSupport@apple.com
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom
-
Aug 16, 2016 7:03 AM in response to ParkersburgGatorby MERLIN9253,I do not know why I have been charged $10.59 on my mastercard for the past three months.
-
Aug 16, 2016 9:36 AM in response to MERLIN9253by Diana.McCall,Well, neither do I. You can see your purchase history like this See your purchase history in the iTunes Store on a Mac or PC - Apple Support. It should include those charges. Since it's periodic, you probably subscribed to a TV program or software program. If it's an iTunes charge, the previous post here covers all the contact possibilities. And remember, we're just other users here, so we can't do anything about your accounts.
-
Sep 9, 2016 9:50 PM in response to Texas Mac Manby QAM73,Thank Tom - this is extremely helpful. I have several charges that just came through on my apple / iTunes account that are non iTunes, App related.
Cheers,
QAM