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dfmcallister

Q: iphone is disabled connect to itunes HOW????

i have connected my phone to the computer and nothing. phone still reads disabled connect to iTunes. frustrated!!!!!!!!!!!!!!!!!!!!!!!!!

iPhone 4

Posted on Jul 26, 2012 9:00 AM

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Q: iphone is disabled connect to itunes HOW????

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  • by tachypod,

    tachypod tachypod Mar 28, 2013 10:07 AM in response to Full Metal Norris
    Level 1 (0 points)
    Mar 28, 2013 10:07 AM in response to Full Metal Norris

    This is what finally worked for me:

     

    * plugged in my Iphone to machine (Mac) with iTunes running

    * within itunes, right clicked on the iphone icon in the left column (i had to show sidebar to see the left column, btw)

    * after right clicking, i selected to "Transfer Purchases"

    * once that process began, it asked for my log in (within iTunes) and itunes/computer started to download stuff to my computer from my phone----stuff that i had bought on my phone

    * i checked my phone at that point (screen was black but it came awake) -- and after a day of being disabled, i was able to log into my phone again finally...no data lost!!

     

    good luck

  • by Ben_51,

    Ben_51 Ben_51 May 19, 2013 5:53 PM in response to tachypod
    Level 1 (0 points)
    May 19, 2013 5:53 PM in response to tachypod

    Great !!!

    Non of the previous solutions here worked for me but your idea, thanks a lot.

    after I did "transfer purchases", it got unlocked right away ..... smart ideaaaaa

    I suggest everybody to use this solution before restore your iphone and lose your data.

  • by fatmango,

    fatmango fatmango Jul 9, 2013 11:52 AM in response to tachypod
    Level 1 (0 points)
    Jul 9, 2013 11:52 AM in response to tachypod

    OMG. THANK YOU SO MUCH! U ARE THE BEST.

  • by Jess0213,

    Jess0213 Jess0213 Mar 9, 2014 11:39 AM in response to NYC JaTT
    Level 1 (0 points)
    Mar 9, 2014 11:39 AM in response to NYC JaTT

    Will I lose my pictures if I do it ur way??

  • by ggb4043,

    ggb4043 ggb4043 Mar 29, 2014 8:45 AM in response to ceez38
    Level 1 (0 points)
    Mar 29, 2014 8:45 AM in response to ceez38

    but mine has been disabled for a day and like 3 hours and im really not happy i have tried almost everthing i have reset it 4 times ansi dont no what else to do

  • by Crispin Miller,

    Crispin Miller Crispin Miller May 7, 2014 6:57 AM in response to NYC JaTT
    Level 1 (0 points)
    May 7, 2014 6:57 AM in response to NYC JaTT

    This worked for me.  Thank you.  I find that Apple's iTunes instructions ("connect to iTunes" in this case) are incomplete to say the least.  I did a legitimate-channels unlock on an out-of-contract phone last year -- which also requires iTunes, heavily, for wipe and restore, in which the sequence of vaguely-labeled commands matters -- and it was grotesque how lame the instructions were.

     

    No idea why phone was disabled to begin with, but if repeated wrong passwords do that, then it could have been our 11-yr-old trying to hack into it...

  • by Lesli38,

    Lesli38 Lesli38 Aug 15, 2014 2:22 PM in response to dfmcallister
    Level 1 (0 points)
    Aug 15, 2014 2:22 PM in response to dfmcallister

    I have an iphone 4s (I think its an s)  It's battered I have already replaced it so I want to use the old one for my Bluetooth in my car.  However, it's been put up for a while now and I have forgotten the passcode.  So when I go into iTunes and restore the phone, after 17mins, it says please respond to iphone to continue.  How can I respond when phone is asking for passcode?? I sure hope someone could help me with this. 

  • by usappd.com,

    usappd.com usappd.com Sep 23, 2014 10:45 AM in response to dfmcallister
    Level 1 (0 points)
    Sep 23, 2014 10:45 AM in response to dfmcallister

    i found out the hardway.

     

    Try plugging it in to a different USB port.

    as soon as i changed the ports it picked up on the phone and the restore started.

    my wife freaked out like no tomorrow when her phone wouldn't work for like 2 hours.

     

    ROFL.

  • by ameen3001,

    ameen3001 ameen3001 Mar 6, 2015 10:24 PM in response to NYC JaTT
    Level 1 (0 points)
    Mar 6, 2015 10:24 PM in response to NYC JaTT

    My iPhone 6 is saying iPhone Disabled Connect to iTunes.

     

    Before this i have never connected to iTunes and now i just have Contacts back up on iCloud.

     

    My kids tried several attempts and it came into this situation. I definitely remember password.

     

    Please help me else i will be loosing lot of my data which is very important to my work.

  • by lrlt2000,

    lrlt2000 lrlt2000 Mar 14, 2015 8:05 AM in response to brad805
    Level 1 (0 points)
    Mar 14, 2015 8:05 AM in response to brad805

    Thank you, brad805!! Perfect, simple, effective answer

     

    ETA: brad805's original response:

     

    Open iTunes on computer, connect iPhone to computer with USB cable. Hold both Home and Power buttons on iPhone until iTunes recognizes iPhone in Recovery Mode. This usually takes about 20 seconds of holding both buttons. Restore the iPhone Firmware.

  • by wilkie.joissaint,

    wilkie.joissaint wilkie.joissaint Mar 14, 2015 9:27 AM in response to dfmcallister
    Level 2 (170 points)
    Mar 14, 2015 9:27 AM in response to dfmcallister

    @Atta.900

    @ggb4043

     

    This will erase the device and its passcode.

    1. Disconnect all cables from your device.
    2. Hold down the Sleep/Wake button, then "slide to power off" to turn off your device.
    3. Press and hold the Home button and plug the device into your computer. If your device doesn't turn on automatically, turn it on. Don't release the Home button.
    4. Continue holding the Home button until you see the Connect to iTunes screen.
    5. If iTunes doesn't open automatically, open it. iTunes will alert you that it has detected a device in recovery mode.
    6. Click OK. Then restore the device.

    If your device doesn't go into recovery mode, try steps 1–4 again.

  • by WhizKid876,

    WhizKid876 WhizKid876 Apr 6, 2015 12:24 PM in response to wilkie.joissaint
    Level 1 (0 points)
    Apr 6, 2015 12:24 PM in response to wilkie.joissaint

    When I hold down the sleep button nothing happens, also when I connect the phone a dialog box appears "iTunes could not connect to the iPhone because it is locked with a passcode. You must enter your passcode on the iPhone before it can be used with iTunes."

  • by zain67,

    zain67 zain67 Apr 9, 2015 3:19 AM in response to WhizKid876
    Level 1 (0 points)
    Apr 9, 2015 3:19 AM in response to WhizKid876

    I followed the steps.  I get connect to iTunes screen but iTunes in my PC does not recognize iPhone. 

  • by marianaspacific,

    marianaspacific marianaspacific Apr 12, 2015 3:10 PM in response to brad805
    Level 1 (0 points)
    Apr 12, 2015 3:10 PM in response to brad805

    thank you. i followed your step and it works for my iphone

  • by aadi shah 15,

    aadi shah 15 aadi shah 15 May 10, 2015 4:35 AM in response to dfmcallister
    Level 1 (0 points)
    May 10, 2015 4:35 AM in response to dfmcallister

    yes

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