Amazon sold me UNLOCKED iPhone and delivered it LOCKED HELP
I am an old APPLE customer, I had and have Ipods, Iphone, Ipads etc.
I recently bought through Amazon a 1 of: Apple iPhone 4S 16GB - AT&T - Black [Unlocked Phone] Condition: New Sold by: WorldWide Distributors
To my surprise this phone was delivered LOCKED, in spite the Amazon offer was UNLOCKED as above.
I did complain to Amazon, which denied help also in appeal, saying that I complained late.
I did talk and write to AT&T to help me unlocked the Iphone, and they finally said they do not unlock phones sold by Amazon
So Apple is the maker of the iPhone and I am the customer, but between us there is Amazon and AT&T doing what I call non-ethical distribution of Apple’s product (selling UNLOCKED and delivering LOCKED phones).
I have all documents (invoices, orders, e-mails with me)
My last hope is that APPLE can do something for me.
Best regards
Paulo Gurgel Valente
Rio de JaneiroBrazil
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iPhone 4S