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iWork '09 Physical DVD Upgrades via App Store?

I purchased iWork '09 on DVD from the Apple Store back when it came out. I have been able to receive constant updates through "Software Update" up until upgrading to Mountain Lion.


Now that OS X 10.8 shifted all software updates to the Mac App Store, will I no longer be able to download free updates for my copy of iWork? Will I have to pay via the Mac App Store? Any insights would be appreciated.

MacBook Pro, OS X Mountain Lion, 15" Quad-i7 2.3GHz, 8GB

Posted on Jul 26, 2012 10:44 AM

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Posted on Jul 26, 2012 11:14 AM

iWork '09 installed from the retail disk or from the downloaded trial must be updated throught Software Update. In Mountain Lion Software Update has been "rolled into" the Mac App Store. Choose Software Update from the Apple menu just like you always have & the Mac App Store will launch. Depending on what you have tihat needs updating you may see two sections in the MAS window. This is a screenshot of my updates yesterday when I had the iWork update under Software Update & some Mac App Store-purchased apps that also needed updating.


But, as always, if you're not running the latest versions of the iWork apps installed from a retail box or the downloaded trial & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. If you installed from the downloaded trial or the retail box, they must be in the iWork '09 folder in Applications. That iWork folder must be named iWork '09. If it doesn't have the '09 Software Update won't find them & the updaters won't work.


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Question marked as Best reply

Jul 26, 2012 11:14 AM in response to fyreous

iWork '09 installed from the retail disk or from the downloaded trial must be updated throught Software Update. In Mountain Lion Software Update has been "rolled into" the Mac App Store. Choose Software Update from the Apple menu just like you always have & the Mac App Store will launch. Depending on what you have tihat needs updating you may see two sections in the MAS window. This is a screenshot of my updates yesterday when I had the iWork update under Software Update & some Mac App Store-purchased apps that also needed updating.


But, as always, if you're not running the latest versions of the iWork apps installed from a retail box or the downloaded trial & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. If you installed from the downloaded trial or the retail box, they must be in the iWork '09 folder in Applications. That iWork folder must be named iWork '09. If it doesn't have the '09 Software Update won't find them & the updaters won't work.


User uploaded file

User uploaded file

iWork '09 Physical DVD Upgrades via App Store?

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