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Netflix, Silverlight 5 and Mountain Lion

For what it's worth, prior to upgrading from Lion I could not get Safari to work with Silverlight 5 and Neflix. The familiar "plug-n failure". I thought Mountain Lion might fix it. Just upgrading did not. Deleting the Silverlight plugin and reinstalling from the download did not work either. I took a last shot by deleting the plug-in and then running Netflix, allowing it to provide the Silverlight download. This worked. Also, downgrade to Silverlight 4 is blocked by Mountain Lion.

Posted on Jul 26, 2012 10:56 AM

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18 replies

Jul 30, 2012 4:39 PM in response to TStam

I had flawless streaming in Lion. Now that I have Mountain Lion it's choppy and slow. Netflix needs to either change the plugin they use (HTML 5, please) or Microsoft (Doubtful they'll care at all) needs to upgrade Silverlight. It's peculiar that Netflix even uses Silverlight. Hardly anyone has ever used it or still uses it.

Jul 30, 2012 5:23 PM in response to mahongue

I'm also running Silverlight 5.1. It I believe comes down to memory management. Safari and it's associated processes are sucking up nearly 1GB of RAM. Add that to around 250MB's being taken up by the Silverlight plugin. It's too much for the plugin and Safari to work in sync with any kind of fluidity.


Hopefully there'll be an update to Silverlight to bump up the hardware acceleration for new drivers and plugins associated with Mountain Lion.

Sep 13, 2012 2:35 AM in response to JustinDuke

I've found Silverlight to be resource intensive, but version 5 is supposed to be less so than version 4. Is there anything else running in activity monitor, such as the Spotlight Indexing process? I have a 2008 mac pro with 8 cores and 32 gig of ram and while Silverlight doesn't slow it down much, the fan speeds up a bit when displaying HD in a fairly large window.


For what it's worth, Elgato EyeTv HD displaying 720p in a decent sized window does the same thing and has nothing to do with Silverlight. At the end of the day your computer is decompressing a lot of data to display HD video on your screen and it takes some work to do it.


Interested in hearing from others on this.

Sep 30, 2012 1:04 AM in response to TStam

Anybody found that MS Silverlight is the culprit for slowing sown Mountain Lion, esp on shutdown? Upgraded to ML no problem and alsoI had a personal policy of no Microsoft software on my mac.(one of the reasons for converting to mac from ms was that I was sick of ms conflicts and endless security updates).


recently decided to upgrade to last version of Flip for mac and the installer for that also had option to install silverlight. Should not have been tempted. Post-silverlight install was when hasd shut down times extended. Didn't immediately twig. Uninstalled silverlight and mac immediately back to previous speeds. Lived without silverlight for 18 months beforehand so cannot see what it adds. Have resumed no MS software on my mac policy.

Dec 23, 2012 9:11 AM in response to TStam

I tried just about every solution I could to fix the problem of Silverlight telling me that there already was a more current version of Silverlight on my computer (a Mac Mini) than what I was trying to load. Netflix told me to remove Silverlight from Hard Drive-->Library--> Internetplug-ins.


Other advice I saw also had removals from Library-->Receipts and Library/ApplicationSupport/Microsoft/Silverlight. Althugh this advice may have helped I was still unable to dowload Silverlight because it still told me there already was a more current version of Silverlight on my computer.


I was just about to cancel my account with Netflix when I thought I'd try one more thing:


I plugged a flash drive into another Apple computer and copied Silverlight from Hard Drive-->Library--> Internetplug-ins and then after ejecting the flash drive went over to the MacMini, and copied Silver light into the MacMini's Hard Drive-->Library--> Internetplug-ins.


I'm pleased to report I can watch Netflix again.


That said, three Netflix tech support people and one Micosoft tech person all of whom were very polite, but never suggested this approach and I haven't seen it suggested in other user forumes either. I hope it offers some help t others.

Have a good holiday.

Netflix, Silverlight 5 and Mountain Lion

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