Can't enable Dictation (Greyed out)

System Preferences -> Dictation & Speech -> Dictation tab


All the settings are greyed out:


On/Off, Shortcut, Language, About Dictation and Privacy...


...so I can't enable dictation.


Anyone else have this?


Input is set to Internal microphone -- the mic is working fine as the icon indicates the input level changing when there's noise.


Odd...

Posted on Jul 26, 2012 1:32 PM

Reply
37 replies

Jul 26, 2012 4:06 PM in response to PaullieG

OK I fixed it.


I had to:


1) create a new temporary admin account.

2) reboot, login as new temp admin account.

3) change my normal admin account to non-admin account.

4) disable parental controls on my now non-admin account.

5) change my normal account back to an admin account.

6) reboot, login as normal admin account.

7) delete temporary admin account.

8) ENABLE DICTATION - Yay - It worked!

Oct 14, 2012 3:43 PM in response to PaullieG

The easiest way to enable dicatation if it is greyed out like it was for me at first, is go to system prefferences, log in to parental controls, click on an account, go to "other," and then uncheck the box that says, "Disable use of dication." No rebooting necessary. The other way works too but I thought there had to be an easier way to fix this.User uploaded file

Aug 31, 2012 12:04 PM in response to billyy

This isn't going to be something that a genius will be able to influence as its a bug or a oversight in the programming. Apple either need to change the way managed accounts disable dictation by default or add the ability to enable or disable/enable dictation from a payload in profilemanager. I would suggest everyone experiencing the issue submit at bug report at http://apple.com/feedback.


Someone in the meantime may be clever enough to workout the location of the plist disabling dictation and then it would allow us to create a custom payload for profile manger that overrides the default settings as a temporary fix

Jul 26, 2012 3:47 PM in response to PaullieG

I think it's related to Profile Management -- or actually 'Parental Controls' -- as I see an option in there to disable Dictation (disabled by default for new Parental Control accounts).


Since my account is an Adminstrator account, by design I can't have Parental Control enabled on it, but the Users preferance pane would suggest it is 'Managed'.


This is understandable to some degree, as my account WAS managed from Lion server when I upgraded to Mountain Lion. Maybe that's why it applied default parental control to my admin account during the upgrade!! Holy moly..


I've since removed the management profiles deployed via OS X server but to no avail. My account is still 'Managed', Shows 'Enable Parental Controls' as ticked. If i try to untick it it says 'You cannot enable parental controls on for an administator account'... lol.


BUG!

Jul 28, 2012 11:06 AM in response to PaullieG

I too was having this issue and you pointed me to the right direction. Thanks.

My problem was easier to fix, with less steps involved.


I always operate my iMac from a non-admin account. All I had to do was:


1) Open System Preferences and locate Parental Controls

2) After unlocking padlock, I selected the account I was in.

3) Click on the 'other' tab, and unselect "Disable use of Dictation"



cheers,



tony

Jul 28, 2012 12:26 PM in response to PaullieG

Glad this info could be of use to others. I've just got a quick followup regarding the root-cause.


The problem returned as soon as I added my Macbook back as a managed device into a Mountain Lion Server Profile Manager -- deployed the payloads and rebooted.. (Reboot is important here for those using management profiles).


To be clear, I do not deploy the 'Parental Control' payload, it's left completely disabled, but despite this the Macbook still enabled Parental Controls for my admin account.


I'm sure Apple will fix this in an upcoming update - let's see.. 🙂


Also, and like I previously mentioned, the default in Parental Controls is to disable Dictation. This seems an odd choice to me seeing as all other defaults are not restrictive in nature. Maybe this is not intentional too.


Apple should also update Parental Control preferences in Profile Manager. Currently there is no way to override Dictation settings (and also some new Game Centre related defaults).


Phew -- Glad I got that off my chest. Really enjoying Mountain Lion otherwise. A nice update really polishing Lion.


Paul

Aug 23, 2012 12:10 PM in response to PaullieG

Yes i'm expericing this too, I was hoping it would be fixed in this update 10.8.1 today but it's not!


Out of interest I noticed in profile manager theres the ability to add a "custom settings" payload, can anyone one figure out a custom setting that might override the dictation being disabled by default rather than having to disable the account as an admin from another user then disable the parental controls everytime you want to use the dictation? There's quite a few speech related preference files in the ~library but I can't work out which one manages what.

Aug 23, 2012 1:16 PM in response to PaullieG

➕ 10.8.1 update resolved the 'enabling parental controls using default settings' for managed devices issue for me.


➖ 10.8.1 did not enhance Profile Manager Parental Controls with Dictation or Game Center options.


ℹ 10.8.1 did not change the default Parental Control options -- Disabled dictation is still the default. I guess that is intended then.

Aug 26, 2012 7:23 PM in response to PaullieG

I'd just like to chime in and confirm that I'm experiencing the same problem under 10.8.1 - I can use an Admin account to remove Parental Controls (and therefore reenable Dictiation) - but as soon as I re-install the certificates/profiles required for my work Wi-Fi, parental controls are once again enabled and Dictation is enabled.


Easily tested and repeatable - and very annoying.

Aug 26, 2012 7:55 PM in response to Wet Jimmy

Quick update - The problem seems to be when using a combination of Administrator Account and a managed Profile.


If I demote my Admin account to a standard user, I can use the Parental controls to modify the dictation settings.


The problem is, an Admin account can't be Parental settings controlled, so you lose access to this control panel.


Are there any Terminal level hacks that might get around this, I wonder?

Aug 27, 2012 12:17 PM in response to Wet Jimmy

Hi twist16 and Wet Jimmy -- Odd that you still have the issue and I don't.


FYI - I have a Device Profile containing the payloads listed below. I had previously removed my MacBook from it due the original issues. I didn't need to change anything in it -- I just redeployed it after updating to 10.8.1 using Mac App store standard OS upgrade process.


VPN Service

Wi-Fi Network (x2)

Mobile Account and Home Sync Settings

Passcode Policy

Printer Settings

Directory Binding Account

Loginwindow Preferences

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Can't enable Dictation (Greyed out)

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