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System Preferences issues

Since I downloaded the new OS I've had issues with the system preferences window. Each time I access my preferences tab I am unable to click on many of the icons. For example if I click on the iCloud icon an error message pops up saying "To use iCloud preferences pane, System Preferences must quit and reopen". When I click "OK" it restarts the System Preferences and the same error message pops up again.


The icons that have the same error message are:


- Desktop & Screensaver

- Security & Privacy

- Notifications

- iCloud

- Mail, Contacts & Calendars

- Date & Time

- Software Update

- Dictation & Speech

- Time Machine

- Startup Disk


How can I access these preferences?


Thanks in advance for any help you can offer.


qbfiji.

MacBook Pro, OS X Mountain Lion

Posted on Jul 26, 2012 2:51 PM

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Question marked as Top-ranking reply

Posted on Jul 26, 2012 5:21 PM

First thing you should try is creating a new user, log in with it and see if the problem replicates.

12 replies

Jul 26, 2012 5:42 PM in response to qbfiji

Did you ever muck about with 32-bit or 64-bit kernel settings when Leopard, Snow Leopard, or Lion came out? There were some "hacks" that people were talking about, and if you tried any of them you might be stuck in the wrong mode. System Preferences will offer to restart when it runs across a 32-bit preference pane and it's in 64-bit mode (or the other way around) - and if you had forced it into one mode long ago and then forgot about it, it might not work correctly now.

Jul 26, 2012 6:43 PM in response to Joseph Delaney

Thanks! If it hadn't been for your comment, I might never have solve this same problem. It turns out that I had chosen to always open System Preferences in 32-bit mode. To correct this, I uses the Get Info command on the System Preferences app in the Applications folder. I unchecked the "Open in 32-bit mode" box, and voila, all the System Preferences work.

Jul 27, 2012 12:48 PM in response to psychotic1

Do you mean the $10 version from the App Store or the free Dashboard widget? If the former, you should report the bug to Ambrosia. If the latter, that might be an OS bug—hard to say. Reporting bugs to Apple requires a free ADC (developer) account, and the website is http://bugreport.apple.com/. Or you can always send feedback to Apple through http://www.apple.com/feedback/.

Jul 27, 2012 1:37 PM in response to David A. Gatwood

The free one...I use it so infrequently that I had no idea it no longer works...I did report the problem to Ambrosia...I found it by terminating my dashboard processes and turning my widgets on one-by-one while monitoring the CPU activity...when I added Easy Envelopes my CPU use shot to 100 percent and stayed there...thanks for the tip about reporting the bug to Apple...

Sep 12, 2012 4:30 PM in response to psychotic1

Based on what Joseph Delaney said, I would have gone through the entire, long process of reinstalling the OS X (EDIT: I will clarify by adding that without his response, however, we may never have figured out the issue to be a 32/64 bit problem). So, thanks Joseph! And, thanks, psychotic, for the added tip that turned out to be an easy fix. This worked for me as well and saved me a great deal of time!

Sep 16, 2013 1:55 PM in response to Joseph Delaney

I have a Mac Mini off 2007,because I am waiting till the new one comes out.

The computer gave a pop up delete some files not enough room.

So I asked about Automator,and prctically everyone did not use it,and that it was safe to delete it.

I went into the Libaruay and deleted all the folder`s to do with Automator.

Later on when I opened up System Preferences to change the Energy Saver a pop said can`t load so I checked them all. The ones that did not work were Desktop & Screen Saver,Energy Saver,Spotlight,and Desktop Preference Pane all the rest worked.

I am 64 yrs old and not very technically minded could you please help. Thanks In Avance

System Preferences issues

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