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iMessage won't send pictures after Mountain Lion

So I used the iMessage beta on my Mac when it was running Lion and it worked great . After upgrading to Mountain Lion iMessage will not send photos. It sends text just fine but photos do not get sent.

OS X Mountain Lion

Posted on Jul 26, 2012 3:54 PM

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44 replies

Jul 26, 2012 6:22 PM in response to hankward1958

I've had this issue as well! The photos or video I try to send in iMessages just sit there.


Also, when someone sends me a photo or video, it goes to my phone, but not to my computer. Both send just fine to AIM or Gchat, but not iMessages.


The Beta worked perfectly!


If you open the 'File Transfers' window in Messages, you can see all the photos and videos just stacked up with the ever moving progress bar saying something like "preparing" but nothing happens.


Any ideas?

Jul 27, 2012 6:33 AM in response to hankward1958

HI,


I have seen that when the iMessages server are busy some "Services" seem to get dropped and syncing plain messages can also be delayed.


I would try later.





User uploaded file
2:33 PM Friday; July 27, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Aug 6, 2012 12:59 PM in response to Andreas Gibson

Hi,


I can't replicate this.


For Me I can send Pic from Messages via iMessages to my iPhone.





User uploaded file
8:58 PM Monday; August 6, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Aug 6, 2012 3:08 PM in response to Andreas Gibson

Hi,


There should be a downward arrow next to each item

If you use this does it make any Progress ? (It may move on to "Failed")



User uploaded file
11:08 PM Monday; August 6, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Aug 7, 2012 1:09 PM in response to Andreas Gibson

Hi,


From Messages on the Mac to my iPhone Number with a .psd 90.5Mb file (pic)

The Pic moves into the Chat part but says nothing.

The File Transfers Window does say "Sent Zero ..."

It does not indicate progress but then it says Sent and the Chat window Displays "Delivered."

User uploaded file
Uploaded with Skitch!


However I am "waiting" for Multiple items to go through even though the amount involved is smaller.


User uploaded file
Uploaded with Skitch!



EDIT.

They eventualy arrived.

The Time Difference between the Send time in Messages and the Arrive time on the phone says only two minutes but it felt much longer.

It was most of the time I was typiing this.


User uploaded file
9:05 PM Tuesday; August 7, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously


Message was edited by: Ralph Johns (UK)

Aug 10, 2012 7:14 AM in response to hankward1958

Hi,


I've been with the same problem for a couple of days, until finally today Messages simply stopped showing even a the window, so absolute inability to use it.


Considering that reinstalling the operating system is NOT a solution, I searched for something myself.


Pictures are controlled by xpcd, imagent and Messages, and it seems that when the problem arises is because they're using the wrong Apple server.


While this may be solved by Apple in a update (I hope so), in the meantime you can do a workaround (it worked for me on two different machines, and even days old images appeared).


In your Library, there is a folder called Preferences (that is /Users/<your_username>/Library/Preferences). There you should delete com.apple.imagent.plist com.apple.imservice.iMessage.plist and com.apple.imessage.bag.plist, with Messages CLOSED. Then reboot so Messages creates new ones. Also delete all file starting with com.apple.imagent, com.apple.imservice, com.apple.imessage and com.apple.iChat that end in .lock.


If even then it still is not working, deleting all files starting with com.apple.imagent, com.apple.imservice, com.apple.imessage and com.apple.iChat 100% for sure. But when you reboot you'll find you need to input again your login data for iMessage, FaceTime, Yahoo chat, AIM chat, Google Talk and Jabber (if you used them on Messages/iChat).


This is an annoyance, but less than a whole operating system reinstall or losing the functionality.


After all of this is done you should regain the ability to receive photos, send photos and drag&drop photos.


Regards,

Natalia Portillo

Claunia.com

iMessage won't send pictures after Mountain Lion

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