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My ipod Classic 160 GB stops syncing after 30 something GBs

I have over 120 GB of music in my itunes. I have tried everything: Syncing entire music library, syncing half of it, then syncing in batches of 10GB. I always have the same problem at around 32 or 33 GBs it gives me an error message sayin smething like: cannot sync song "Whatever" error (50).


I have restored ipod many times, formatted it through windows used different usb ports, read every post on this and other sites. It is always the same it won't sync more than 30something GBs!!!


HEEEELP!!!!

iPod classic, Windows 7

Posted on Jul 26, 2012 4:25 PM

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Question marked as Best reply

Posted on Jul 27, 2012 2:23 AM

Check your iPod with Diagnostics Mode

It's possible that your iPod's hard drive has started to fail. Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. Immediately move your left thumb around to the rewind button |<< on the left and hold this down together with SELECT for a further 6 seconds. Your iPod should now switch into Diagnostic Boot mode. Press MENU for Manual Test, then select IO > HardDrive > HDSMARTData to reveal your stats. For comparison here are mine taken when my 6th Generation Classic was about 2 years old:

Retracts: 889
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2202
Start/Stops: 894
Temp: Current 24c
Temp: Min 10c
Temp: Max 50c

Take a note of your results. When finished press SELECT & MENU for 6 seconds to reset the iPod again.


With modern disc drives sectors are no longer marked bad by a disc scan, if the SMART firmware detects a sector it has trouble accessing it will attempt to invisibly reallocate it to a spare area of the disc.


Note that I've only 12 remapped sectors and none pending. To help explain what the numbers mean here is an extract from the Wikipedia S.M.A.R.T. article:

Reallocated Sectors Count
Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and "reallocated" sectors are called remaps. This is why, on modern hard disks, "bad blocks" cannot be found while testing the surface – all bad blocks are hidden in reallocated sectors. However, as the number of reallocated sectors increases, the read/write speed tends to decrease. The raw value normally represents a count of the number of bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate.


Pending sector count
Number of "unstable" sectors (waiting to be remapped, because of read errors). If an unstable sector is subsequently written or read successfully, this value is decreased and the sector is not remapped. Read errors on a sector will not remap the sector (since it might be readable later); instead, the drive firmware remembers that the sector needs to be remapped, and remaps it the next time it's written.

Large numbers of Reallocs or Pending Sectors would suggest your drive is failing and that you may need to repair or replace your iPod. Check your stats after another attempt to update your iPod. If the numbers increase that again points to hard drive failure. While it won't be good news at least you'll know it isn't some random software problem and you can decide what to do next.


tt2

132 replies

Sep 25, 2012 9:46 AM in response to turingtest2

Retracts: 3

Reallocs: 104

Pending Sectors: 232

PowerOn Hours: 6

Start / Stops: 117

Temp: Current 32c

Temp min: 21c

Temp max: 56c


I just got my iPod and it was fine until I tried transferring music to it through iTunes, after a while iTunes froze out completely and I had to force-quit it and after that iTunes couldn't recognize my iPod anymore. I've tried formatting my iPod after that with all kinds of third party programs like Fat32Formatter but they all give me different errors even when my iPod's in disk mode. I don't know if these messed up my iPod hard drive even more, is there any hope to save it or should I just get a replacement?

Sep 29, 2012 3:13 AM in response to manuelfromciudad de mexico

Dear tt2,


I already checked with your steps and found this:


Retracts: 201

Reallocs: 0

Pending Sectors: 8

PowerOn Hours: 837

Start / Stops: 44888

Temp: Current 37c

Temp min: 23c

Temp max: 54c


Since last month, my iPod starting to hang, especially when I shuffled the songs, and at 2 weeks ago, this iPod really hard to sync or detect at iTunes, it took long time until it detected and after that, my iPod really like to hang and back to default setting 😟....just this morning, i found my iPod lost all of its datas (my iPod 120 gb, last position around 39 giga free)..I already restored it to factory setting at iTunes and after the software update process was done, it still hard to detect at the iTunes and also at my PC....


Please help me through this big problem...


Thanks in advance

Sep 29, 2012 5:14 AM in response to Riofeb

The start/stop count is on the high side, as is max. temp, but no reallocated sectors and only 8 pending suggests there may yet be hope. If any of those sectors happen to represent part of a directory or are where iTunes is trying to write out the library after restoring the device then that could lead to ongoing problems. Try the low-level format and staged rebuild method shown in this thread.


tt2

My ipod Classic 160 GB stops syncing after 30 something GBs

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