Previous 1 2 3 4 5 Next 132 Replies Latest reply: Aug 14, 2014 2:36 AM by turingtest2 Go to original post
  • turingtest2 Level 9 (68,876 points)

    Good news.


    All iPods will die eventually. To put off that moment as long as possible:

    Don't let it get too hot, or too cold.

    Don't drop it, or get it wet.

    Always eject properly from iTunes.

    Be lucky...



  • Riofeb Level 1 (0 points)

    I seee...many thanks for the suggestions, tt2


    Actually, before I had this classic, I already had iPod video 80gb, it had the same case with this classic, but unfortunately, it already crashed, when I touch the select button, the appearance are a picture of iPod, an exclamation mark, and apple's web support address for iPod (


    Do you have any idea or solution for this case?

  • Smokesergeant Level 1 (0 points)

    This is mine


    Retracts: 7

    Reallocs: 0

    Pending Sector: 0

    Poweron Hours: 283

    Start/Stops: 11842

    Temp: Current 36c

    Temp: min 11C

    Temp: max 56C



    is this bad?

  • tjudge27 Level 1 (0 points)

    I'm guessing its not look good for my ipod? lol





    power on hours:537


    temp; current 39c

    temp: min 53c

    temp: max 245c


    My poor poor ipod.

  • HollieSnooz Level 1 (0 points)

    retards: 8

    reallocs: 1544

    pending sectors: 64

    poweron hours: 66

    start/stops: 2677

    temp: current 29c

    temp: min 54c

    temp:max 255


    this really doesnt look good:/

  • turingtest2 Level 9 (68,876 points)

    Can't see much hope for any of these recent sets of stats, but it might be worth one lost shot using DFU restore


    Connect the classic to your computer with iTunes running then press and hold down Menu & Select like a normal reset but keep holding for 12 seconds. The iPod should reset as normal and then the screen should go black. iTunes should detect the device in recovery mode and offer to restore.


    If you can't get any media onto the device using the staged transfer method posted earlier in this thread then call it a day.



  • nickywire Level 1 (0 points)

    Not sure what to do now ;_;


    Retracts: 0

    Reallocs: 24

    Pending Sectors: 8

    PowerOn Hours: 75

    Start/Stops: 18130

    Temp: Current 28C

    Temp: Min 3C

    Temp: Max 55C


    I can't even try to reset it through iTunes because I just get the lovely spinning wheel ._.

  • perudave1 Level 1 (0 points)

    hello, can someone please help? I recently bought an ipod in a pawn shop and tried syncing. I got about 1 gb worth of songs on before I started getting errors. I tried the methods above and got these numbers...

    Retracts: 31

    Reallocs: 312

    Pending Sectors: 896

    PowerOn Hours: 104

    Start/Stops: 17811

    Temp: Current 31C

    Temp: Min 6C

    Temp: Max 60C


    they gave me a used usb cord too, I am worried that may be part of the problem. Please help! Thanks.

  • turingtest2 Level 9 (68,876 points)

    Personally I'd take it back to the pawn shop and show them the numbers. 60c is out of spec., not supposed to get above 50c. Show them how you get in to check and not only should they give you your money back, but thank you because now they know how to tell if they are lending on an iPod that is worth redeeming, or simply buying a brick.



  • perudave1 Level 1 (0 points)

    thanks! What about the other numbers? How do I interpret those? Particularly the ones on that specific ipod...or if you can give good ranges for them, that'd be great too. I appreciate your help.

  • turingtest2 Level 9 (68,876 points)

    The pending sectors are the ones that can't be read properly. When the iPod tries to play a song that comes from such a region what typically happens is that the song stalls for a few seconds and then the iPod skips to the next song. When you're tying to put content on to the device the process will fail if any folder or part of the library database gets stored in a problem sector. Media is written out and then won't be read again until played, but folders and the database need to read back as more content is added. Depending on how localised the damage is it may be possible to detect and map out all the pending sectors as reallocated over a number of attempts to reformat the drive. Often however all this reveals is new areas that cannot be read back reliably.


    A few hundred reallocs is OK as long as none are pending and the drive can be fully loaded. Min temp is not supposed to go below 0C. Not really sure how to interpret the other numbers offhand.



  • Abuck94 Level 1 (0 points)

    my results are:

    retracts: 3

    reallocs: 0

    pending sectors: 8

    poweron hours: 179

    start/stops: 15273

    Temp: Current 24c

    Temp: min 11c

    Temp: max 51c


    it has no music on it or anything and i cant get it to sync, please help?

  • turingtest2 Level 9 (68,876 points)

    Try DFU restore


    Connect the classic to your computer with iTunes running then press and hold down Menu & Select like a normal reset but keep holding for 12 seconds. The iPod should reset as normal and then the screen should go black. iTunes should detect the device in recovery mode and offer to restore.



  • JackRoper Level 1 (0 points)

    Hi tt2, hope you can help with my issues


    I have too been having problems with my iPod classic 160GB, namely:

    -Freezing on songs, and then skipping to the next one

    -Freezing when syncing, reaching a random number of synced songs and then completely stopping


    My SMART DATA statistics are as follows:

    Retracts: 9

    Reallocs: 5880

    Pending Sectors: 160

    PowerOn Hours: 33

    Starts / Stops: 3223

    Temp: Current 33C
    Temp: Min 13C

    Temp: Max 57C


    I have been very careful with this iPod, not throwing it around / not dropping it / not generally mistreating it. As I've gathered from your comments high numbers of reallocs and pending sectors are bad, right? If so, should I take this iPod back? It is within it's one years warranty.


    I was kinda hoping you'd know a little bit about whether I can use these statistics to show the people in the Apple store that my iPod isn't okay (it's fair to say I'm worried about them just palming my issues off as nothing worth repairing / replacing and the warranty to void )


    Thank you for any help you give in advance!

  • turingtest2 Level 9 (68,876 points)

    The temperature isn't supposed to get above 50C. Getting too warm may stress components leading to problems. Typical causes would be leaving the device in direct sunlight. The stats are certainly not healthy and if it were me and the device were in warranty I would certainly use them to argue for a replacement unless I knew I was directly at fault.



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