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Q: My ipod Classic 160 GB stops syncing after 30 something GBs

I have over 120 GB of music in my itunes. I have tried everything: Syncing entire music library, syncing half of it, then syncing in batches of 10GB. I always have the same problem at around 32 or 33 GBs it gives me an error message sayin smething like: cannot sync song "Whatever" error (50).

 

I have restored ipod many times, formatted it through windows used different usb ports, read every post on this and other sites. It is always the same it won't sync more than 30something GBs!!!

 

HEEEELP!!!!

iPod classic, Windows 7

Posted on Jul 26, 2012 4:25 PM

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Q: My ipod Classic 160 GB stops syncing after 30 something GBs

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  • by Give It A Name,

    Give It A Name Give It A Name Feb 3, 2014 11:51 AM in response to turingtest2
    Level 1 (0 points)
    Feb 3, 2014 11:51 AM in response to turingtest2

    Thanks for the fast reply.

    The store mostly has a 2 year warranty but i'm not sure what to communicate to them.

     

    I doubt the store will know about above info so if i explain this to them am i diminishing my own changes?

     

    Does this "just happen" or is it because i did something wrong/faulty usage?

     

    Thanks again

  • by turingtest2,

    turingtest2 turingtest2 Feb 3, 2014 12:07 PM in response to Give It A Name
    Level 10 (88,066 points)
    Apple TV
    Feb 3, 2014 12:07 PM in response to Give It A Name

    My personal opinion is that large numbers of reallocs are either a sign of "fault free" premature death of the drive, or a result of extreme treatment. The operating limits hidden in the small print say  0-50C so if you let it get outside that range there is a potential "neglect" angle. On the other hand if the drive is failing and as a results starts to run at a higher temperature than normal then who can say which is cause and which is effect. They are sold as devices you can take with you when running or working out so they ought be able to withstand a certain degree of use. Dropping from a significant height would be another matter, as would exposure to too much moisture. Only you know how well you've looked after it but from what you say I see unexpected early drive failure which ought to covered by warranty. The stats, if you show them, should help establish that simply restoring the device and popping on one or two test songs is not a sufficient demonstration that the device is healthy.

     

    tt2

  • by djcrooms,

    djcrooms djcrooms Feb 10, 2014 9:43 PM in response to turingtest2
    Level 1 (0 points)
    Feb 10, 2014 9:43 PM in response to turingtest2

    Hi I'm back from last summer. I had an ipod cassic last year and i posted the diagnostics and you told me to see if i could get a replacement with my warranty. Well, I've had the replacement since then and just recently I was just listening to music an it just stopped and froze so Pressed the menu and center button then the screen said connect to iTunes. I connected it and iTunes said it had been corrupted. Soon after that, the ipod screen went to the apple logo. It wont sync or even connect with iTunes anymore. All I can do is go to the ipod diagnostics and test menu but other than that its just the apple logo. I also did a diagnostic if that'll help any:

     

    Retracts: 172

    Reallocs: 96

    Pending Sectors: 64

    PowerOn Hours: 71

    Start/Stops: 12925

    Temp: Current 29c

    Temp: Min 4c

    Temp: Max 40c

  • by turingtest2,

    turingtest2 turingtest2 Feb 11, 2014 3:04 AM in response to djcrooms
    Level 10 (88,066 points)
    Apple TV
    Feb 11, 2014 3:04 AM in response to djcrooms

    Try the DFU Restore method shown in Corrupt iPod classic.

     

    tt2

  • by djcrooms,

    djcrooms djcrooms Feb 11, 2014 11:49 AM in response to turingtest2
    Level 1 (0 points)
    Feb 11, 2014 11:49 AM in response to turingtest2

    I tried it didn't work it kept saying the iPod was corrupted and "Unknown Error 1439" & "Unknown Error 1437" and its not restoring.

  • by turingtest2,

    turingtest2 turingtest2 Feb 11, 2014 11:55 AM in response to djcrooms
    Level 10 (88,066 points)
    Apple TV
    Feb 11, 2014 11:55 AM in response to djcrooms

    What are the stats like now? It has probably had it.

     

    tt2

  • by djcrooms,

    djcrooms djcrooms Feb 11, 2014 11:58 AM in response to turingtest2
    Level 1 (0 points)
    Feb 11, 2014 11:58 AM in response to turingtest2

    Retracts: 188

    Reallocs: 7808

    Pending Sectors: 32

    PowerOn Hours: 72

    Start/Stops: 12987

    Temp: Current 29c

    Temp: Min 4c

    Temp: Max 40c

  • by turingtest2,

    turingtest2 turingtest2 Feb 11, 2014 12:01 PM in response to djcrooms
    Level 10 (88,066 points)
    Apple TV
    Feb 11, 2014 12:01 PM in response to djcrooms

    The reallocs have been climbing and they're not fixed yet. You could persist, but I doubt it is worth it.

     

    tt2

  • by djcrooms,

    djcrooms djcrooms Feb 11, 2014 12:02 PM in response to turingtest2
    Level 1 (0 points)
    Feb 11, 2014 12:02 PM in response to turingtest2

    So should I just give up and get a new iPod?

  • by turingtest2,

    turingtest2 turingtest2 Feb 11, 2014 12:04 PM in response to djcrooms
    Level 10 (88,066 points)
    Apple TV
    Feb 11, 2014 12:04 PM in response to djcrooms

    I think so.

     

    tt2

  • by guitarmaster125,

    guitarmaster125 guitarmaster125 Feb 27, 2014 4:05 AM in response to turingtest2
    Level 1 (0 points)
    Feb 27, 2014 4:05 AM in response to turingtest2

    I'm guessing this is a rediculous questions since my numbers are much higher than the original posters..

     

    Retracts: 17

    Reallocs: 16532

    Pending Sectors: 24

    PowerOn Hours: 132

    Start/Stops: 13601

    Temp: Current 29C

    Temp: Min 54C

    Temp: Max 241 C

     

    I've only had my iPod since last christmas and it dissapoints me that it isn't working.. Any postive indication that I need a new iPod would be helpful. Thanks!

  • by turingtest2,

    turingtest2 turingtest2 Feb 27, 2014 4:35 AM in response to guitarmaster125
    Level 10 (88,066 points)
    Apple TV
    Feb 27, 2014 4:35 AM in response to guitarmaster125

    It is an ex-iPod. Way too many reallocs. If I recall the min-temp on production is set to 10 C and it should only be able to fall. Solder typically melts around 200-240C so it is unlikely that it really got that hot. Both values indicate that it has gone wrong in some fashion. If you mean December 2013 then it should be a clear warranty exchange. If you meant December 2012 and you live in Europe then in principle Apple are obliged to give you a 2 year warranty whatever it says in their original paperwork. However if the device shows significant signs of wear and tear they can blame that rather than a manufacturing defect.

     

    tt2

  • by Give It A Name,

    Give It A Name Give It A Name Feb 27, 2014 11:13 PM in response to turingtest2
    Level 1 (0 points)
    Feb 27, 2014 11:13 PM in response to turingtest2

    So i just got a message from the store about my ipod

     

    Retracts:14

    Reallocs: 15072

    Pending Sectors: 328

    PowerOn Hours: 243

    Start/Stops: 11057

    Temp: Current 28C

    Temp: Min 3C

    Temp: Max 56C

     

    The replaced the ipod and i got a new one. No explanation why, what or how. Just got a new ipod.

  • by turingtest2,

    turingtest2 turingtest2 Feb 28, 2014 1:17 PM in response to Give It A Name
    Level 10 (88,066 points)
    Apple TV
    Feb 28, 2014 1:17 PM in response to Give It A Name

    You had me worried there for a minute posting the stats for the old one. Glad to hear it got sorted.

     

    tt2

  • by veinteuno,

    veinteuno veinteuno Mar 8, 2014 10:53 PM in response to turingtest2
    Level 1 (0 points)
    Mar 8, 2014 10:53 PM in response to turingtest2

    hi, i've read through all these pages. my numbers are in some respects lower than others. i've had this ipod for at least 4 years so, i don't think i have warranty as an option. my numbers are as follows:

     

    start/stop-73 times

    current temp 18c

    min temp 14c

    max temp 46c

    retracts 37

    reallocs 19

    pending 10

    hours 148

     

    the second time i did the diagnostic the start stop went up to 75, and the pending to 12. when i try to run the diagnostic. when i try to erase using the disc utility it says "can't repair disk 1s2". wondering if i there is hope or if i have to replace?

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