HT204539: Turn off compatibility mode in iTunes for Windows

Learn about Turn off compatibility mode in iTunes for Windows
TerraLJ
Level 1 (0 points)

Q: I have a few songs that I had purchased through the iTunes store.  They played fine all the way through on my iPod.  I recently downloaded iTunes to my computer, synced my iPod and uploaded personal CD's and now the iTunes songs won't play past 48seconds?

I have a few songs that I had purchased through the iTunes store.  They played fine all the way through on my iPod.  I recently downloaded iTunes to my computer, synced my iPod and uploaded personal CD's and now the iTunes songs won't play past 48seconds?

iPod touch

Posted on Jul 26, 2012 5:41 PM

by turingtest2,Solvedanswer
turingtest2 turingtest2
Level 10 (88,066 points)
Apple TV
A:

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.

 

If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.

 

tt2

Posted on Jul 26, 2012 5:54 PM

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TerraLJ

Q: I have a few songs that I had purchased through the iTunes store.  They played fine all the way through on my iPod.  I r ... more

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  • by turingtest2,Solvedanswer

    turingtest2 turingtest2 Jul 26, 2012 5:54 PM in response to TerraLJ
    Level 10 (88,066 points)
    Apple TV
    Jul 26, 2012 5:54 PM in response to TerraLJ

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.

     

    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.

     

    tt2

  • by TerraLJ,

    TerraLJ TerraLJ Jul 26, 2012 7:09 PM in response to turingtest2
    Level 1 (0 points)
    Jul 26, 2012 7:09 PM in response to turingtest2

    I just completed what you suggested.  IT WORKED!!!  THANK YOU SOOOOO MUCH! 

  • by Ross Millikan,

    Ross Millikan Ross Millikan Jul 26, 2012 8:30 PM in response to TerraLJ
    Level 1 (0 points)
    Jul 26, 2012 8:30 PM in response to TerraLJ

    I have had success with this, one song at a time.  It is a big pain as it keeps happening and a significant fraction of my library is downloaded from iTunes.  Should I delete them all and redownload?  If so, how do I get them back into the playlists they belong in?