HT204135: Print from your Mac

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klynnb63

Q: This is my first iMac. How come everything I print is in black and white? I have an HP Photosmart and it prints in color just fine except when I print using the iMac.

Unlike my other computers where I can change the printer setup ( color, black and white, paper type etc) I don't see that option on the iMac.  Is it called somethng else? I want to retire my old computer but can't until I can print in color.

iMac, OS X Server

Posted on Jul 26, 2012 7:27 PM

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Q: This is my first iMac. How come everything I print is in black and white? I have an HP Photosmart and it prints in color just fine ... more

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  • by sig,

    sig sig Jul 26, 2012 11:03 PM in response to klynnb63
    Level 8 (35,798 points)
    Mac OS X
    Jul 26, 2012 11:03 PM in response to klynnb63

    In the Print dialogue box click on the button at the lower left that says, "Show Details."

  • by klynnb63,

    klynnb63 klynnb63 Jul 29, 2012 1:32 PM in response to sig
    Level 1 (0 points)
    Jul 29, 2012 1:32 PM in response to sig

    Thank you, I did that, after I click "show details" I see where I can change the paper size, reverse print etc. but I'm not seeing an option to swtich to color. On my HP and IBM PC's I can click on printer properties and change the print quality, paper type ( e.g.photo), grayscale and such. Do you by chance know if this is not an available feature on iMacs or maybe my printer isn't iMac friendly?

  • by sig,Helpful

    sig sig Jul 29, 2012 1:44 PM in response to klynnb63
    Level 8 (35,798 points)
    Mac OS X
    Jul 29, 2012 1:44 PM in response to klynnb63

    You don't mention what printer. Have you set it up using the proper driver? You don't see Color Quality selection? You don't see Color Matching? What program are you printing from and what kind of file are you printing?

  • by klynnb63,

    klynnb63 klynnb63 Jul 29, 2012 3:05 PM in response to sig
    Level 1 (0 points)
    Jul 29, 2012 3:05 PM in response to sig

    It's an Hp photosmart 7550. I didn't have an answer for the driver so I went to the HP site and found out I have the wrong driver and because of the age of my printer they don't have a driver that will work on the Mac. Oh well, I guess I'll shop for a new printer. Thank you.