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How can I configure Mail in Mountain Lion to default the "from" field to match the account indicated by the "to" field of the message being replied to?

I own my own domain, under which I have several email addresses configured that all wind up being forwarded to a single account. With Mail in Snow Leopard and Lion, when I would reply to a received e-mail, the "from" field would be set corresponding to the e-mail address the original message had been sent to, making it easy to ensure the correct address is used. But in Mountain Lion, it appears that when I reply to any message, the "from" field of the reply is now being set based on the account which received the message. As such, I must now remember to manually change the "from" field everytime I reply to a message, or it will be sent out using my single account e-mail ID, which I actually never want to use.


Does anyone know of a way to get Mail from Mountain Lion to default the "from" field in a reply based on the "to" field of the message being replied to, as older versions of Mail used to do?

Mail-OTHER, OS X Mountain Lion

Posted on Jul 26, 2012 7:51 PM

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87 replies

Aug 11, 2012 3:20 AM in response to ckeilah

If you haven't already, I strongly suggest that you add your bug report here (just requires an AppleID to login, not developer or anything): http://bugreport.apple.com


The more of us who do that, hopefully the bigger chances we'll have of getting this fixed.


My temporary fix is like this...


My setup is to have Google Apps (lets just call it gmail) download mail from multiple work-related POP3 accounts, into my personal gmail account, so I have everything in one place. Same Mac/iPhone for personal/work anyway. This has always worked fine, but with Mountain Lion, when I reply to mails sent to work, it will select my private address as "from", which is the whole problem in this thread.


My temporary fix then goes like this: In Mail.app, setup a rule for each work mail address, so that when mail arrives on my Gmail account, that was originally sent to my work account, it will be moved back to the work accounts folder in mail.


This does several things:


1) I can no longer see the mail on any other device, it's only stored locally on my Mac, since it's now gone from gmail imap. *****!


2) When I reply to it, Mail will now select the correct "from" address. Yay!


3) Any junkmail sent to my work addresses that makes it through the server spam filter AND gmail spamfilter BUT is being caught by Mail.app junkfilter, is still being shown in my inbox, because I can't figure out how to tell my Mail.app rule to only move mail that is NOT junk, the rule will only allow "IS junk", which wouldn't work here. Luckily it's just a few mails a day. Annoying!


4) Few times a week I have to manually open my work account folders on my Mac, and move the mails back to my Gmail account, once I have dealt with them. This uploads the mail back to Gmail IMAP and the mail is now again accessible on my all devices and stored in the same place (plus on gmail). Inconvenient!


So basically: Apple, please fix it !!!

Aug 17, 2012 12:18 PM in response to Monkiineko

I also have this problem with the exception that I do not use iCloud with my mail accounts.


I have several accounts I use (Business and Personal) and mailing lists I belong to. It has become a HUGE annoyance as I have to check every single email I send or reply to! No matter which mail box I am responding from, all my emails go out from the default email address, even after choosing "Use the same message format as the original message" box.


I have tried all the usual suspects in terms of fixing this - quitting and restarting mail and computer, changing hte setting/turning it off and on, etc... None of which have made a bit of difference. Almost ALL of my accounts are unique (not being distributed from one mailbox account to other accounts - the accounts are all seperate on the mail server. They are all POP accounts, with no forwarding form g-mail/Yahoo type accounts.


I hope Apple gets this fixed soon or I will have to change email clients and I would HATE to have to do that!

Aug 17, 2012 1:34 PM in response to James Sheffer

The only sure fix for this, as far as I can tell, is to cancel all rules moving messages from the Mail inboxes up top to folders "On My Mac" down below.


If you reply from a mail in the boxes up top, Mail uses the correct address. So you're all good. I've been replying and manually moving each mail to a box for filing below "On My Mac." A pain? Yes. But at least I'm sure that the address I am replying from is the correct one for the account. A word of caution--if you are searching for an old email it may include relsults from both places, resulting in replies from the wrong account!


If this keeps up much longer I may have to give up and return to Entourage. Once upon a time PCs were considered computers for "business" and Apples were somewhat of playtoys. It seems that the Apple don't want to be heavy hitters in the world of email, and may relegate themselves to "toy" status with this latest incarnation of Mail.

Aug 23, 2012 11:01 AM in response to FreddiePie

Apple does not monitor this forum - this is a "user to user discussion board". Maybe sometimes an Apple employee finds his way in here but they are not, officially, monitoring the forum. The best you can do is to submit feedback and a bug report. The more people who do it, hopefully the bigger chances we have of catching their attention.

FreddiePie wrote:


I really hope that Apple fixes this bug ASAP. It is amazing that nobody from Apple is even responding to this issue.

Aug 27, 2012 5:50 PM in response to toonetown

Thanks, going to Mail>Preferences>Composing and changing "Send new messages from:" and selecting from a drop down list the account I would like to have as default account fixed my problem. The issue is that the Accounts tab no longer allows the draging of the accounts and changing their position the first on the list, hence the default account. Seems like in Mountain Lion, this functionality got lost but composing screen has the capability anyway.

Aug 27, 2012 5:59 PM in response to OC User

Neither of the things you have said make any sense, the thread is about the fact that the reply to address no longer changes in accordance with the email account the mail is sent to (you have responded to this by explaining how you change the default 'from' address for new messages), then you said that you can drag the order of sending accounts within the composing screen and this is not the case. Thanks

Aug 28, 2012 7:15 PM in response to Ed

I came here to see if anyone else was having this issue and see I'm not alone. I have the same problem as I just replied to a customer and message went out through our home e-mail address instead of the business account. I got in a hurry and didn't check the address before clicking the send button.


I will be sending a bug report to Apple too.

Aug 28, 2012 10:10 PM in response to Monkiineko

Idea: What if it was possible to create an AppleScript that, whenever you hit "Reply" or CMD+R, the script would check who the recipient email was, and then auto-pick that as "from" in the reply-window?


The last part I know is possible via shortcuts already, just go into System Preferences and set up a keyboard shortcut for whatever name is in the "from" drop-down box, ie. the full text there "first lastname <email@address.com>", but then you need to memorize shortcuts for your most-used "from" accounts, plus you have to both hit cmd+r to reply and then the shortcut afterwards to select "from" (instead of selecting it with the mouse) - so it would be great if this could be automated via an AppleScript that runs each time you hit CMD+R.

How can I configure Mail in Mountain Lion to default the "from" field to match the account indicated by the "to" field of the message being replied to?

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