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Stuck at grey screen on install

I am installing Mountain Lion on a 15" MacBook Pro, about 2 years old. I would give more detail but the install has been stuck on a grey screen for over an hour. It quit all running applications and looked like it was restarting. Now this. I can move the cursor/pointer. Should I just wait?

15" MacBook Pro 2.4 GHz, Mac OS X (10.6.7)

Posted on Jul 26, 2012 9:31 PM

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Posted on Jul 26, 2012 9:37 PM

unplug all of your peripherals (everything but the power cord) and then reboot and hold the option key down. Your ML disk should be seen and you should be able to select it and then boot into it.


Read more about this here:


http://support.apple.com/kb/TS2570

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Stuck at grey screen on install

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