Crashes in Java webstart application on MBP retina

Question

Crashes in Java webstart application on MBP retina

I use Blackboard Collaborate as a webinar tool.

This starts as a Java webstart application. It works fine until I start the "share application" feature.

Then my nice brand new Apple crashes, and even on a retina display this looks not nice 🙂

Here is the start of the error dump. I have the full dump when needed.

Seems something with the audio ?

Process:
Path:
Identifier:
Version:
Code Type:
Parent Process: ??? [1]

Date/Time: 2012-07-25 09:55:09.121 +0200 OS Version: Mac OS X 10.7.4 (11E2620) Report Version: 9

Interval Since Last Report: 290342 sec
Crashes Since Last Report: 13
Per-App Interval Since Last Report: 13305 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID:

Crashed Thread: 2 Java: Exception Handler Thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000077bd77c5

VM Regions Near 0x77bd77c5:
__LINKEDIT 000000007014e000-00000000701a4000 [ 344K] r--/rwx SM=COW /System/

Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio -->

__TEXT 000000008fe8f000-000000008fec2000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld

Application Specific Information: objc[1539]: garbage collection is OFF

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jul 27, 2012 2:19 AM

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Answer 1

Best reply

kristof_danckaert Author

Level 1

0 points

Sep 10, 2012 6:10 AM in response to kristof_danckaert

Received an update to JAVA from Apple, and now it works ! Someone is really looking at those crash reports !

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Answer 2

ianww

Level 1

8 points

Sep 25, 2012 5:27 PM in response to kristof_danckaert

I have the same problem on an older MacBook Pro under 10.7. Exactly which Java update did you install?

My Java Preferences shows V 1.6.0_35-b10-428 (32 and 64 bit versions) but the splash screen when loading shows 1.7.

Thanks

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Answer 3

Sep 26, 2012 11:46 AM in response to ianww

I have got the same version of Java as you have.

Can I see the history of updates somewhere to identify the exact one?

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Answer 4

ianww

Level 1

8 points

Sep 26, 2012 4:04 PM in response to kristof_danckaert

I got it sorted out. I had upgraded to Java 7. I used Oracle's instructions to remove it (see below). Then my system dropped back to using Apple's 6 and all came good.

To uninstall Java 7:

http://www.java.com/en/download/faq/java_mac.xml#uninstall

Very good Oracle FAQs on Java 7 on OS X:

http://www.java.com/en/download/faq/java_mac.xml

What made things confusing was that the Apple Utility Java Preferences only showed the Apple versions. The Oracle version used a different System Preference pane, under 'Other'. When I looked at the Apple utility it looked like I only had 6 but whenever I ran an app the splashscreen showed 7 starting.

This is all under Lion, 10.7.4.

Thanks for responding.

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Answer 5

Oct 3, 2012 7:04 AM in response to kristof_danckaert

Can you give any additional information about this issue? I have the same problem. I removed Java 7 and reverted back to Apple's 6, but still get the crash.

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Answer 6

Oct 3, 2012 11:36 AM in response to justinfromaberdeen

Which version of JAVA is your system reporting now ?

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Answer 7

Oct 4, 2012 9:15 AM in response to kristof_danckaert

My Java Preferences shows V 1.6.0_35-b10-428 (32 and 64 bit versions). Java 7 has been uninstalled. Blackboard Collaborate support remote logged in to my MacBook through join.me, could not determine the issue. Apple support could not determine the issue. The suggestions have been to do a complete wipe of the MacBook, which sounds unnecessary to me.

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Answer 8

Apr 18, 2014 5:03 PM in response to justinfromaberdeen

I have a thread open here: https://discussions.apple.com/thread/6102824.

I use the Countermail Internet-based email system. It requires Java to run. Every time I attempt to log in, Java 7, Update 55 crashes. I have uninstalled and reinstalled. I don't know what to do...

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