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nathan_h Author

Level 1

37 points

smb shares on servers inaccessible after mountain lion upgrade?

From my mini, I access some windows servers for data storage, mapping SMB. For some reason, after upgrading to Mountain Lion, I can't get to those drives (shares) any longer.

They are accessible from other computers on the network, and they are even accessible from a virtual Win7 (Fusion) session on the mini. But in the main OS X mountain lion environment on the mini, they are not accessible through any of the usual means (Finder, etc).

I even installed ForkLift and ForkLift can't get to them either.

If I go to GO -> Connect to Server, I get "There was a problem connecting to the server "192.192.192.192". (Not the real IP.)

If I use the existing entry in the list of shares I get "Connection Failed".

Needless to say, noting on the server has changed, and Mountain Lion left the shortcuts/share names/startup connection commands (which used to open the server drives when the mini started up) in tact. But actually connecting and using docs on the server, no dice.

What am I missing?

Mac mini, Mac OS X (10.7.4)

Posted on Jul 27, 2012 7:25 AM

219 replies

g_pirtle

Level 1

45 points

Jul 30, 2012 5:30 PM in response to Martin mol

Do you guys have anything in common? Hardware? Upgrade from Snow Leopard to Mt Lion instead of Lion to Mt Lion? Something to tie this all together. I still cannot replicate this issue with my test hardware.

nathan_h Author

Level 1

37 points

Jul 30, 2012 5:41 PM in response to g_pirtle

I'm using a 2011 Mini, which had lion on it when purchased. SMB worked fine. Upgraded to mtn lion. SMB broke.

nathan_h Author

Level 1

37 points

Jul 30, 2012 5:55 PM in response to nathan_h

Additional info: I did upgrade to 16g ram. And I am using a wired network.

g_pirtle

Level 1

45 points

Jul 30, 2012 5:59 PM in response to nathan_h

Can you confirm in About This Mac that your build number is 12A269?

nathan_h Author

Level 1

37 points

Jul 30, 2012 6:20 PM in response to g_pirtle

Confirmed.

g_pirtle

Level 1

45 points

Jul 30, 2012 6:25 PM in response to nathan_h

I just wanted to make sure that the build distributed via Mac App Store was the same as developer preview golden master.

Jul 30, 2012 6:40 PM in response to g_pirtle

please be aware that at least for me this issue is not present with all machines.

1- With a Xtreamer media player (which is Linux) it works fine.

2- With a Windows Home Server 2011, i have the issue.

Besides the OS, that difference is that for Xtreamer i don't need to have permissions or login to access the share.

I will try to create a differente share on a different windows machine, without the need for permissions and see how it goes tomorrow.

Jul 30, 2012 6:45 PM in response to magnosantos

Ok! maybe the the thing that we have in common, is that we upgraded from Lion, but without a new and clean install.

is it possible that a clean install solves the problem? Still, it's a bug on ML that needs to be addressed.

g_pirtle

Level 1

45 points

Jul 30, 2012 7:00 PM in response to magnosantos

My Macbook was installed clean and my Mac Pro and iMac were upgraded from Lion. Macbook and Mac Pro are bound to Active Directory and use AD accounts. iMac is standalone at my residence and uses local accounts. SMB shares work on all machines to Windows Server 2008 R2 & Windows 7. Installed 10.8 Mtn Lion from Developer Preview Golden Master (build 12A269 - confirmed as same build from Mac App Store).

g_pirtle

Level 1

45 points

Jul 30, 2012 7:06 PM in response to g_pirtle

Does anyone have any console logs during the time frame when you try to connect?

g_pirtle

Level 1

45 points

Jul 30, 2012 7:32 PM in response to g_pirtle

Can someone confirm this is the error message from "Shared" in Finder?

Check the following log against what you see in console after attempting to connect to smb://serverIP

7/27/12 10:02:53.785 AM NetAuthSysAgent[606]: NAHSelectionAcquireCredential The operation couldn’t be completed. (com.apple.NetworkAuthenticationHelper error -1765328228 - acquire_kerberos failed username@domain: -1765328228 - unable to reach any KDC in realm MYREALM)

7/27/12 10:02:53.864 AM NetAuthSysAgent[606]: RPC to srvsrvc gave error 0x16c9a036

7/27/12 10:02:54.000 AM kernel[0]: smb_ntstatus_error_to_errno: Couldn't map ntstatus (0xc00000c3) to errno returning EIO

7/27/12 10:03:06.947 AM netbiosd[136]: name servers down?

nathan_h Author

Level 1

37 points

Jul 30, 2012 10:07 PM in response to g_pirtle

Nope. The error I get is:

There was a problem connecting to the server "[ip address]".

Check the server name or IP address, and then try again.

If you continue to have problems, contact your system administrator.

Jul 30, 2012 10:17 PM in response to g_pirtle

I get the same error message from sharted in finder.

Jul 31, 2012 12:47 AM in response to ilovewaffles76

While opening smb://ip (w/o defining share) connection, following error appears in system-logs:

31.07.12 09:18:06,111 NetAuthSysAgent[2406]: RPC to srvsrvc gave error 0x16c9a036

Mountain Lion, upgraded from Lion

Jul 31, 2012 2:11 AM in response to g_pirtle

I sit togehter with a colleauge who just updated from Snow Leopard and I from Lion. We both get the same error message when connecting to a smb server.

If I open a word document (thorugh word - recently used files) saved on the server I am able to view the server, but not thorugh finder.

Still need help to get it fixed!

smb shares on servers inaccessible after mountain lion upgrade?