nathan_h

Q: smb shares on servers inaccessible after mountain lion upgrade?

From my mini, I access some windows servers for data storage, mapping SMB.  For some reason, after upgrading to Mountain Lion, I can't get to those drives (shares) any longer.

 

They  are accessible from other computers on the network, and they are even accessible from a virtual Win7 (Fusion) session on the mini.  But in the main OS X mountain lion environment on the mini, they are not accessible through any of the usual means (Finder, etc).

 

I even installed ForkLift and ForkLift can't get to them either.

 

If I go to GO -> Connect to Server, I get "There was a problem connecting to the server "192.192.192.192".  (Not the real IP.)

 

If I use the existing entry in the list of shares I get "Connection Failed".

 

Needless to say, noting on the server has changed, and Mountain Lion left the shortcuts/share names/startup connection commands (which used to open the server drives when the mini started up) in tact.  But actually connecting and using docs on the server, no dice.

 

What am I missing?

Mac mini, Mac OS X (10.7.4)

Posted on Jul 27, 2012 7:25 AM

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Q: smb shares on servers inaccessible after mountain lion upgrade?

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  • by freyke,

    freyke freyke Aug 3, 2012 2:58 PM in response to nathan_h
    Level 1 (0 points)
    Aug 3, 2012 2:58 PM in response to nathan_h

    I've contacted Mac support about this and they're working the issue. They've passed it up the engineering chain and I think they recognize there is a valid problem.  We did some log capures and I've sent them back -  I should here back from then in about four days or so (what they said).

     

    Here's the email reply after our phone session:

     

     

    Thank you for contacting Apple. 

     

     

     

    Sincerely,
    Name Deleted Intetionally
    Apple

     

    CPU Senior Advisor

     

    P. S. If you wish to reach me regarding this case, please contact me at 877-3XX-XXXX ext. XXXX. I currently work Monday, Wednesday, Thursday & Saturday from 8:00 AM - 7:00 PM CST. If you reach my voicemail, please leave your name, phone number, case number and the best time to reach you. If you prefer--or if you need assistance with a different issue--please contact Apple at 800-275-2273 or http://www.apple.com/support.

  • by nathan_h,

    nathan_h nathan_h Aug 3, 2012 5:34 PM in response to freyke
    Level 1 (25 points)
    Aug 3, 2012 5:34 PM in response to freyke

    Cool.  Thanks for making the contact!

  • by Nitram26,

    Nitram26 Nitram26 Aug 5, 2012 6:38 AM in response to nathan_h
    Level 1 (0 points)
    Aug 5, 2012 6:38 AM in response to nathan_h

    Getting the same problem

     

     

    was working fine before upgrade..

     

    running sbs 2011

    1 macbook pro (late 2011) osx 10.8

    1 imac (late 2011) osx 10.8

     

    when browsing the server it is not showing any of the shares.. but the mapped drives are still working fine and access the files fine.. i cannot access the smb through unc or ip. both were working fine before the 10.8 upgrade

     

    i am not bound to the domain but using the same credentials that the server has in AD which worked fine before the update.

  • by netispguy,

    netispguy netispguy Aug 5, 2012 8:28 PM in response to nathan_h
    Level 1 (5 points)
    Aug 5, 2012 8:28 PM in response to nathan_h

    Has anyone tried inbound connections via SMB to a mountain lion system?  We have a bunch of Netgear NEO550's that use SMB filesharing to stream media via shared folders (both internal drives and External Firewire drives) on an i7 iMac...and since the upgrade none of them can mount shares from the iMac anymore...

     

    It looks like this is a two way thing...broken when trying to connect to ML as well.

  • by nivas37,

    nivas37 nivas37 Aug 5, 2012 11:29 PM in response to nathan_h
    Level 1 (0 points)
    Aug 5, 2012 11:29 PM in response to nathan_h

    Hey everyone...

    I just moved from Windows to Mac at my workplace too, and it was frustrating to see that the SMB does not work...

    after days of testing and server log reads, the solution we found finally was:

     

    In Finder, click GO > CONNECT TO SERVER

    Server Address: smb://{ipaddress}/share

    Enter your work network username and password

    Viola! It worked for us!

  • by netispguy,

    netispguy netispguy Aug 6, 2012 12:02 AM in response to nathan_h
    Level 1 (5 points)
    Aug 6, 2012 12:02 AM in response to nathan_h

    Hi all,

     

    @nivas37 and everyone, the solution about "knowing" the share name is a work-around AT BEST.  The fact of the matter is that SMB networking is severely damaged AND NEEDS TO BE FIXED.

     

    We have 40-50 shares (for example, one for each user) and tons of printers.  Not being able to search for a particular share (or printer) is insane…you might as well have to know it's IP address.  Furthermore, someone on a Windows machine needs SMB to work properly to mount an Apple share.  A new user or someone with a new machine or upgrade is starting to tax the IT staff to the point that they want to either disallow anyone from upgrading to 10.8…or…there have been some who have suggested that we stop supporting Macs altogether. 

     

    As I mentioned, this issue goes way beyond just being able to mount a remote volume on a Mac.  It is causing problems for people who need to mount a volume on a Mac via SMB and causing problems with setting up printers.  A Mac needs to have robust SMB functionality to play nicely in the sandbox with Windows.

     

    Apple…get a !@#$ clue... this needs to be fixed ASAP… Maybe even sooner than 10.8.1 (how about 10.8.0.1)!

     

    I personally should have stayed with Snow Leopard.

  • by nivas37,

    nivas37 nivas37 Aug 6, 2012 12:22 AM in response to netispguy
    Level 1 (0 points)
    Aug 6, 2012 12:22 AM in response to netispguy

    Hi @netispguy,

     

    I agree. And I confess that I caught the share name by fluke. I tried half a dozen names before I hit the nail on "/share".

     

    However, the SMB did work smoothly on Lion. The probem appears to be in Mountain Lion... and yes, it calls for 10.8.0.1!!!!

  • by samiam_ger,

    samiam_ger samiam_ger Aug 6, 2012 3:26 AM in response to nivas37
    Level 1 (0 points)
    Aug 6, 2012 3:26 AM in response to nivas37

    Hi all,

     

    similar problem here on MBP early 2011 (upgraded from SnowLeopard -> Lion -> ML).

    First I searched google because since ML my wifi ***** and disconnects after some seconds. All solutions did not work.

    SMB-Shares will be disconnected because of read/write errors and a simple ping-to-target did not work. BUT in most cases webbrowsing still works. Deactivating/Activating wifi solves the problem for some short time.

    So I thought it could be in conjunction with SMB and the connect-to-suggestions in this thread.

    BUT

    smb://{ipaddress}/share

    smb://{ipaddress}

    smb://{name}/share

    smb://{name}

    -> all works for a short time then disconnection! I tried different Windows- and Linux/Samba-Versions.

     

    The Connection via LAN works fine (till now) and absolutely stable. No problem with Snowy or Lion!

     

  • by GMakris,

    GMakris GMakris Aug 6, 2012 3:56 AM in response to nathan_h
    Level 1 (0 points)
    Aug 6, 2012 3:56 AM in response to nathan_h

    hello all,

     

    i do not know if this may be applicable to any of you or it may solve your problems but this is what happened with my case.

     

    i have my imac at work connected with an sbs 2008 server.

     

    after upgrading to mountain lion, some of the server shared folders were not available i.e. missing completely from the folders' lists. furthermore volume(s) that were supposed to open automatically upon logging in, failed to do so.

     

    i then upgraded my version of paragon ntfs s/w which has apparently solved these issues for me.

     

    hope above to assist.

     

    regards,

    george

  • by netispguy,

    netispguy netispguy Aug 6, 2012 7:15 AM in response to nathan_h
    Level 1 (5 points)
    Aug 6, 2012 7:15 AM in response to nathan_h

    These temp fixes are all great for those of us who understand how to deal with advanced topics...but how do I deal with the majority of users who just want to have the new ML features, but want to continue to have access to the same shares they have been using for the past two major OS releases...?

  • by applesuper,

    applesuper applesuper Aug 6, 2012 7:29 AM in response to samiam_ger
    Level 1 (0 points)
    Aug 6, 2012 7:29 AM in response to samiam_ger

    No they didn't work smoothly at all in lion, I have had nothing but bugs and slow connection time outs, unmounted servers, printer share problems. etc. on lion.

     

    I was actually hoping mountain lion had finally fixed these, and apple had actually done some real coding work here... because I wasn't prepared to shell out another $19.99 for twitter.

     

    Alas not, it's apparently worse... Apple's smb implementation is a joke, and it's a travesty that despite the repeated complaints here, the bug reports and they feedback they 've received, they apparently did zero work for mountain lion.

  • by Dinis Correia,

    Dinis Correia Dinis Correia Aug 6, 2012 9:22 AM in response to nathan_h
    Level 1 (55 points)
    Aug 6, 2012 9:22 AM in response to nathan_h

    I'm also having issues connect to SMB servers, however, the problem seems to be related to upper-case characters in the share name (!!!).

     

    The share I was trying to connect is named "WebDesign" (capital W and D) and, in Lion, I could connect just fine. Now I just tried it on ML and I kept getting access denied until I change the share name to lower-case.

     

    I was connecting using Go > Connect to Server... > smb://{ipaddress}/{share}

  • by soundgallery,

    soundgallery soundgallery Aug 6, 2012 11:17 AM in response to Dinis Correia
    Level 1 (0 points)
    Aug 6, 2012 11:17 AM in response to Dinis Correia

    After spending hours mucking about trying to get me mac pro to share its shares via mountain lion and smb, used a great free program called SMBup. Been using this with all the beta versions and now the retail of 10.8 and it works just fine.

     

    You can see how it works here..

     

    http://knowledgebase.hsti.com/re-installing-smb-on-mac-os-x-lion-10-7-x

  • by samiam_ger,

    samiam_ger samiam_ger Aug 6, 2012 11:30 AM in response to soundgallery
    Level 1 (0 points)
    Aug 6, 2012 11:30 AM in response to soundgallery

    I tried so many suggestions,some worked a Short time,but there is still no stable solution.

    This OS Release is a joke and definitely Not the worlds Most Advanced OS!!

    Every simple Linux can handle wifi connections.....unbelievable.

  • by Snorkeler,

    Snorkeler Snorkeler Aug 7, 2012 6:19 PM in response to arne.caesar
    Level 1 (10 points)
    Aug 7, 2012 6:19 PM in response to arne.caesar

    Same problem. My Teraserver Pro broke on upgrade from Snow Leopard to Lion.

     

    sudo sysctl -w net.smb.fs.kern_deprecatePreXPServers=0 every time  you rebooted fixed it in Lion.

     

    Now, in Mountain Lion, this simply yields a: 'Class is not implimented'

     

    Ugh. I understand changes, but abrupt breaks so you can't even transfer data are annoying. I have terabytes of iOS developer stuff on that NAS.

     

    I've asked Apple Tech Support to look into this.

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