mrtsk

Q: Macbook Pro screen becomes blue every time a discrete graphics card is used!

The screen color of my 2011 17" Macbook Pro changes to blue-ish every time the discrete graphics card is used! That started to happen only after I upgraded to OS Mountain Lion!

 

Whenever I open any app that use Discrete graphics card by default, the screen becomes blue and looks terrible.. Applications include, VLC, Chrome (20.0) and I guess quite a few others!

 

So now efectively my Macbook Pro has just one usable video-card - the buit in one, because the discrete card (AMD Radeon HD 6750M) is not usable!

 

Here's some other forums set up about this problem, so it's not just me:

http://forums.macrumors.com/showthread.php?t=1401741

http://forums.macrumors.com/showthread.php?t=1392978

 

***..!? Apple, please fix this ASAP!!!

MacBook Pro (17-inch Early 2011), OS X Mountain Lion

Posted on Jul 27, 2012 8:35 AM

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Q: Macbook Pro screen becomes blue every time a discrete graphics card is used!

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  • by bcrsr,

    bcrsr bcrsr Aug 2, 2013 8:39 AM in response to thelightbulbsun
    Level 1 (18 points)
    Mac OS X
    Aug 2, 2013 8:39 AM in response to thelightbulbsun

    Unfortunately, if the theory that using a non-Apple SSD in conjunction with Filevault 2 results in the blue tint , I fear that we will not get a solution from Apple. History shows that they are not at all an open company by any stretch. They do not allow one to control their own device at a level they (Apple) have deemed unacceptable. Simply look at the consistent approach to marginalize Jail Breaking of iPhones. Why not just charge the price of a new iPhone to repair one that has been bricked and let people do what they want with the device that they purchased??? Enough rant...

     

    Basically, they have no reason to resolve this issue when they went out of their way to make sure that the TRIM function only works with genuine Apple SSD's. They want to sell more Apple SSD's and they only want Genius Bar folks to install them.

     

    Example:

     

    I just purchased a 2012 MacBook Air for my wife and we had it all of 17 days and the SSD died. It was 15 days out of Apple warranty and when I called the local Apple store I was told that they would not sell me the bare OEM drive. They had to install it. What? It has no warranty and I cannot even purchase and install the OEM drive myself? The price - $759.00 for a 128GB drive. The alternative they gave me - trade the Air in on a new one.

     

    I will say that when I called Apple support line and spoke to a supervisor, they agreed to cover the repair 100% as it was only 15 days past the warranty end. Quite frankly, this is why we still have the Apple products in our house.

     

    Don't hold your breath that this will be resolved in any patch or any future release of OSX. I'll wager that it will not.

  • by svejetosranje,

    svejetosranje svejetosranje Aug 12, 2013 9:01 AM in response to cmdrfletcher
    Level 1 (0 points)
    Aug 12, 2013 9:01 AM in response to cmdrfletcher

    This FIXED it for me!!!

    Thanks cmdrfletcher 

  • by aDoorMouse,

    aDoorMouse aDoorMouse Aug 12, 2013 11:44 AM in response to aDoorMouse
    Level 1 (0 points)
    Aug 12, 2013 11:44 AM in response to aDoorMouse

    What caused my "blue screen" issue:

      The laptop ran too hot for too long causing damage to my Motherboard and/or Video Card as I suspected.

     

    The Fix:

         Replace integrated motherboard.  Laptop (no longer under applecare) was sent out for a flat rate repair.

    Repair Cost $480.  The price for part alone from ifixit was ~$1k, so it was a good deal.

  • by one007guy,

    one007guy one007guy Aug 13, 2013 5:21 PM in response to mrtsk
    Level 1 (0 points)
    Aug 13, 2013 5:21 PM in response to mrtsk

    I was having the same problem, but realized I have 2 color profiles set up in settings.  I simply erased the calibrated profile and clicked on the box hiding all profiles not supported by my mac.  I have a Late 2011 17" with the AMD Radeon 6750M and Intel graphics card too.  I found that when the system would switch to the AMD card it would use the calibrated color profile.  To fix this I did:

     

    1.  Go to settings.

    2.  Click on displays.

    3.  Click the color tab.

    4.  Check mark the box "show profiles for this display only"

    5.  On the box where it lists the profiles make sure it only lists color LCD.  Delete the calibrated profile and any others.

    6.  Go back to the settings screen and click the energy saver button.

    7.  Select automatic graphics switching, and now when it uses either card it will use the same color profile.

     

    Hope this helps.  It worked for me!

  • by Phlasher,

    Phlasher Phlasher Aug 27, 2013 6:40 AM in response to mrtsk
    Level 1 (0 points)
    Aug 27, 2013 6:40 AM in response to mrtsk

    MBP early 2011 i7 2Ghz - Similar problems - as long as I am in discrete mode the machine works... so far.

     

    HOWEVER ... in order to get it to boot up at all I have to change memory (I originally thought one of the SIMMs was fried, since at least it booted after I degraded ram to my older 2x2GB SIMMs), but then it happened again.   Last night when I left it running the screensaver was working happily on both monitors, but this morning it wouldnt boot (either straight or with Shift-D).

     

    It also worked in SAFE mode last night until I got brave and switched to regular mode, but I knew it wouldnt last until morning ...

     

    I normally run _many_ applications at the same time as well as Parallels/Windows 7 in advanced graphics mode.

     

    As soon as one of the applications which requires discrete interface full memory (384?) is required (or perhaps when discrete interface accesses some of its corrupted memory) the screen goes grey or black or stripes on one of the monitors and kernel panic sets in.

     

    I need to work with an external monitor so nothing will help.  Genius Bar only appointment in 4 days...  I suspect the mainboard needs to be changed but I am going to have to work through 30 minutes of questions to tell me what I know already.  Then wait for how long ... need a loaner

  • by Nathan311,

    Nathan311 Nathan311 Aug 28, 2013 10:26 PM in response to mrtsk
    Level 1 (0 points)
    Aug 28, 2013 10:26 PM in response to mrtsk

    Hello, I'm not sure if this has been mentioned but I had this problem and was able to get it to go away...

     

    Install  gfxCardStatus  if you havent already. First make sure System Preferences is closed. Then use gfxCardStatus to set to the higher power card ( Discrete Only ). Open System Preferences and go into Energy Saver. There should be a difference where it normally says 'Automatic graphics switching' with a check box in front of it, it will instead have selection options for "higher performace" or "better battery" life. Pick higher performance. It will still switch between the cards fine just without the tint change.

     

    This option only appears if you enter system prefs then energy saver while using the higher power card.

     

    Hope this helps someone.

     

    Nathan

     

    (also you dont really need gfxCardStatus, you just need to make sure the higher power card is running)

  • by TheRV,

    TheRV TheRV Sep 1, 2013 7:05 AM in response to mrtsk
    Level 1 (4 points)
    Sep 1, 2013 7:05 AM in response to mrtsk

    The best fix I found is either :

    - log out and log in again OR

    - urn OFF automatic login in "accounts" system prefs. Each time you boot you have to type your password, but I get rid of this blue screen for good !

  • by Giwrgos7,

    Giwrgos7 Giwrgos7 Sep 15, 2013 2:02 AM in response to mrtsk
    Level 1 (0 points)
    Sep 15, 2013 2:02 AM in response to mrtsk

    Hi everyone. I have had the same annoying problem for quite some time and this is how I fixed it (up until now at least). Try booting in safe mode by holding the shift key. After that do a normal restart. Hope it helps!

  • by D1-Xenotime,

    D1-Xenotime D1-Xenotime Sep 23, 2013 3:09 AM in response to mrtsk
    Level 1 (0 points)
    Sep 23, 2013 3:09 AM in response to mrtsk

    I have just updated to Mac OS Lion 10.8.5 and this is happening to me! I confirm the log on and log off works but I hate to do it everytime.

     

    I did not have to do any of these before... Why do I have to now? Apple please reply...

  • by Angela.designer,

    Angela.designer Angela.designer Oct 6, 2013 5:46 AM in response to Giwrgos7
    Level 1 (0 points)
    Oct 6, 2013 5:46 AM in response to Giwrgos7

    Hi, i try it and for me works. Let´s see how many time.

    Thanks Giwrgos7.

     

    Fix it restarting in SAFE MODE.

    Just hold the shift key when is starting your computer. After that restar normal.

  • by D1-Xenotime,

    D1-Xenotime D1-Xenotime Oct 6, 2013 6:16 AM in response to D1-Xenotime
    Level 1 (0 points)
    Oct 6, 2013 6:16 AM in response to D1-Xenotime

    Update: Fixed it when Genius on Phone Support asked me for a Safe Mode Reboot. Strangely, the issue disappeared.

  • by peppermint,

    peppermint peppermint Oct 31, 2013 6:22 AM in response to grapii
    Level 1 (20 points)
    Notebooks
    Oct 31, 2013 6:22 AM in response to grapii

    i still use the workaround "login screen" to avoid the blue tint, and it works, but recently i disabled the login screen, and it came back ( i updated all systems: now at 10.8.5), i wonder, if i sell it, the buyer could get upset, when he would see the blue tint?

     

    finally 3 notes:

     

    - did someone encounter this problem in 10.9 ??

    - is it hardware related?

    - is there any chance i can use my apple care (till december 2013) and bring it to the local apple store to get a replacement? nevertheless, i want to sell my mbp 15" i7 from 2010 in 2 or 3 weeks to buy an air.

    ( i dont want to sell it due to the blue tint problem, i want to sell it, cause my wifes air is so incredible light and i want a light apple laptop, too !)

     

    thanks!

  • by peppermint,

    peppermint peppermint Nov 5, 2013 9:46 AM in response to peppermint
    Level 1 (20 points)
    Notebooks
    Nov 5, 2013 9:46 AM in response to peppermint

    i erased my harddrive and reverted back to factory state, then i updated to 10.9 from 10.8.5

    (removed the SSD, too and put back the superdrive), after some tests i feel its gone?

     

    could you with 10.9 confirm please?

     

    thanks

  • by TheRV,

    TheRV TheRV Nov 10, 2013 2:52 AM in response to peppermint
    Level 1 (4 points)
    Nov 10, 2013 2:52 AM in response to peppermint

    Hey all,

    I updated to Mavericks and now everythings works fine (so far). MacBookPro 2011 with a Crucial 512Gb SSD

  • by chappa-ai,

    chappa-ai chappa-ai Jan 4, 2014 5:05 AM in response to one007guy
    Level 1 (0 points)
    Jan 4, 2014 5:05 AM in response to one007guy

    Having the blue tint issue on 10.8.5 with automatic login turned off (password required). Display profiles shows "Color LCD", "Display", and "Display" when "Show profiles for this display only" is checked. Cannot any of these profiles because the Delete Profile button is disabled. Logging out and back in doesn't fix the problem. Reproducable blue tint consistently whenever starting up Silhouette Studio, Adobe Premiere Elements, or disabling automatic graphics switching. Didn't have this issue before downgrading from Snow Leopard to Mountain Lion (wishing I had never done that). It would be good to know whether this is fixed in Maveriks because otherwise I'm not at all motivated to "upgrade" after the last OS fiasco. I really expected better than this of Apple.

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