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Mail under Mountain Lion is painfully slow / unusable

I started this on a separate list. Someone suggested posting to the ML group so here goes. Take a look at:


https://discussions.apple.com/thread/4142266


To summarize again:


The upgrade to Mountain Lion went smoothly but Mail works really badly afterwards.


  • When sending an email, it takes a few minutes before the mail goes out. And that's with any size message.
  • Auto-completion of mail addresses while composing takes multiple minutes. Even after it finally comes up with a list of email addresses, pressing enter on one also takes minutes to acknowledge
  • At various times, hitting the mail icon on the dock has no effect. The same is true with Command+TAB


Overall, the unresponsiveness is painful and making me wish I hadn't upgraded


I use Mail for work as well as home. It's now making my work day completely useless as composing and sending a single email now takes about 5 minutes (regardless of the size of the email).

MacBook Pro, OS X Mountain Lion

Posted on Jul 27, 2012 8:47 AM

Reply
157 replies

Jul 4, 2013 4:53 PM in response to Jennings Heilig

Jennings Heilig wrote:


So what's your contribution? Do you have a solution? There are *many* people here and in **many** other threads on this exact subject.


I'm still waiting for your contribution to the discussion, not just wasting bandwidth.

I have contributed here and in other threads on the topic, just not to rude, arrogant people such as yourself, who show no manners and jump in on a reply to another poster just to try to sound self important. Either do more extensive reading on your and the other *quote* 'dozens and dozens' of users or make an appointment at an Apple Store. Seeing that I have never referenced you at all, I will just ignore your personal and non-productive abuse.


Good Luck. Your attitude says you will need it. 😉


Cheers


Pete

Jul 4, 2013 7:59 PM in response to Jennings Heilig

Amen, but watch out they may start crying and ban you from the forum because you have a real problem they cannot solve and when that happens they get upset as you may have noticed! Apple is perfect and so is everyone that sends you a link to help solve the known problem so if you don't give them "solved my problem" they say you are ranting and have your question removed or they bash you because they cannot solve the problem.

Jul 4, 2013 11:47 PM in response to NOYB234

Check the forums before crying Dude. Apple is not here. Maybe try contacting Apple directly instead of crying here. Read the TOU here before deluding that you are talking to the Apple Help Desk. Everyone here is a bit like you, just more understanding that we just try to help each other with issues. Unfortunately you expect the Cavelry. Contact Apple directly if you want to rant. We can't help you here.


Cheers


Pete

Aug 22, 2013 3:32 AM in response to sdpate

Hello,

I confirm that MAIL has become extremely slow between the version of the Lion and Mountain Lion.


Mail seems to have now some difficults to manage IMAP mailboxes. Besides the problems of indexing SPOTLIGHT.


I re-install OSX on my machine (a clean INSTALL). Symptoms and problems are still present...


Symptoms are :


  • - EXTREME SLOW the computer
  • - MAIL the software stops responding
  • - Overuse of RAM
  • - Overuse of the CPU resource
  • - Unable to pick up the new messages
  • - Spotlight wants to index the new messages and then over-used resources (CPU + RAM)


What were the changes in the MAIL software (source code, database, etc.) that have slowed the performance?


Thanks


D.

Aug 27, 2013 3:33 PM in response to sdpate

I had the exact same problem and tried various solutions on this discussion board. None of them worked (although I appreciate the willingness of others to offer solutions) and went to the genius bar instead. The Genius ultimately deleted five files from my computer which did the trick:


data.data

window_1.data

window_2.data

window_3.data

windows.plist


Apparently these files are meant to remember the state of your computer and if any of these have any funky data in them, it can have wide ranging affects on the system and Mail in particilar.


I don't know the exact location of these files as he flew through a bunch of windows, but hopefuly that helps.

Sep 16, 2013 2:41 PM in response to sdpate

Hi All,

After update to 10.8.5 my both home and work Mail.app started to work very slow and often just stuck (in Activity window shows endless 'Fetching').

I've done password reset thing (restart then 'command+R') )and also deleted SyncServices and com.apple.mail.

This is a bit increased averall speed, but still way slower compared with 10.8.4 and totally unresponding with office365.com mail account.


Please help

Sep 16, 2013 11:48 PM in response to sdpate

This previouse posting works for me.... though i have to do it every few months

Problem

Apple Mail is very slow in it’s response. Message lists take ages to update and the app itself seems to pause for 15-20 seconds.

Cause

The SQL database that Mail uses to catalog your email addresses needs a bit of housekeeping now and again, you really need to have a tidy up!

Solution

First quit Mail – then:

For OSX Lion (10.7) and Mountain Lion (10.8) you need to do the following:

  1. Open the Terminal App – You can find this by using spotlight and typing terminal.
  2. Copy and paste this command into the command line of Terminal: sqlite3 ~/Library/Mail/V2/MailData/Envelope\ Index vacuum;

For Snow Leopard (10.6) you need to do the following:

  1. Open the Terminal App – You can find this by using spotlight and typing terminal.
  2. Copy and paste this command into the command line of Terminal: /usr/bin/sqlite3 ~/Library/Mail/Envelope\ Index vacuum;

You should now find that Mail runs much faster.

Mail under Mountain Lion is painfully slow / unusable

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