Mail under Mountain Lion is painfully slow / unusable

I started this on a separate list. Someone suggested posting to the ML group so here goes. Take a look at:


https://discussions.apple.com/thread/4142266


To summarize again:


The upgrade to Mountain Lion went smoothly but Mail works really badly afterwards.


  • When sending an email, it takes a few minutes before the mail goes out. And that's with any size message.
  • Auto-completion of mail addresses while composing takes multiple minutes. Even after it finally comes up with a list of email addresses, pressing enter on one also takes minutes to acknowledge
  • At various times, hitting the mail icon on the dock has no effect. The same is true with Command+TAB


Overall, the unresponsiveness is painful and making me wish I hadn't upgraded


I use Mail for work as well as home. It's now making my work day completely useless as composing and sending a single email now takes about 5 minutes (regardless of the size of the email).

MacBook Pro, OS X Mountain Lion

Posted on Jul 27, 2012 8:47 AM

Reply
157 replies

Sep 6, 2012 8:24 AM in response to PhilWh

I have found a work-around for this particular issue:


"At various times, hitting the mail icon on the dock has no effect. The same is true with Command+TAB"

I've tried all of the previously mentioned suggestions with no luck.

For example, if I'm in Safari and then I click the Mail icon in the dock, Mail will not come up, no matter how many times I hit it. If I'm in a chat window and I see mail in the background, I can click on the Mail window but the chat window stays in the foreground and I cannot get to Mail. Sometimes if I click enough times Mail will finally come up. Same with Alt + Tab.

At various times it works just fine.

Although, if I right click on the mail icon and click on "Inbox" then Mail will appear (sometimes).


I have found that if I go full-screen with Mail, I have absolutely no issues. I can simply use the 4-finger upward swipe for mission control to access anything else that's open in Desktop1 and then when I'm ready to go back to mail, I can just click on that in the Dock. I realize this isn't a fix, but right now I will take a work-around over the frustration. I thought I'd pass it along in case that helps anyone else out.

Sep 11, 2012 5:49 PM in response to sdpate

Looks like I need to be added to the list. A whole skew of issues have happened since I initially installed ML on my 27" iMac including a failed hard drive. Knowing that the hardware issue has nothing to do with software I think that it definitely helped it go out as fast as possible because of the constant hanging. I just replaced hard drive and did a fresh installation of ML and still constant issues with hanging. I feel like I am using a windows machine again.


I am having the specific issues in this thread regarding hanging in Mail mostly after going into Preferences > Accounts. It will go unresponsive for several minutes and it's quite frustrating. Honestly I had no issues with any application under Snow Leopard or Lion.


I feel like Mountain Lion might be the worst OS to date.

Sep 17, 2012 7:30 PM in response to atytse

This worked for me...

Under icloud, untick everything. Then sign out of icloud.

Click the Finder icon, click Go in the menu bar & hold Option/Alt and you should see Library appear, click it when it does , Navigate to Application Support and move the AddressBook folder to the trash.

Restart Your Computer

Empty the trashcan.

Open mail, put in your email address details.

Then go into icloud, re log in, and it will re sink with my contacts that I had stored on my iphone, and now it works perfect.

Sep 18, 2012 11:53 AM in response to Sangoma

I have been dealing with sluggish Mail performance since upgrading to ML three days ago (macbook pro, 8GB, 2.7GHz,, i7). After almost giving up and waiting for apple to eventually come with a fix I tried the procedure Sangoma suggested. After restarting, Mail is speedy and is working like it had done under Lion before the upgrade. Don't know if this will solve everyones problem, but it definitely seems to have solved mine.

Sep 20, 2012 10:50 AM in response to sdpate

Here is a fix that will definitely work for some of you:

Open the console app (its in the Applications/Utilities folder) and type 'Mail' into the filter window.

If you see a whole lot of recent entries that look more or less like this:

Mail: deny file-read-data /Library/Preferences/com.apple.mail.plist

you are about to solve a few Mail problems.


1. Close Mail.

Open the Finder, choose 'go to folder' from the 'Go' menu', and type

2. ~/Library/Preferences and press Go.

3. In the folder that opens up, delete the file com.apple.mail.list. Go ahead, it safe, you wont lose anything at all - its a settings file that is not in use.

4. Restart Mail.


Trust me, if you find the error in your console, this will help Mail for many who have Mail plugins and the slow Mail problem.


Good luck!

Sep 21, 2012 5:33 AM in response to atytse

Yes, 10.8.2 seems to have corrected the previous issues I was having with Mail. The new issue that 10.8.2 has presented is that if I click the Reply or Forward button from within the mail message:

User uploaded file

(as opposed to in the main Mail toolbar) it brings up two message boxes for me to type my reply/forward message (the second one being behind the first). If I click the reply/forward button in the toolbar it only brings up the one message box as normal. I haven't checked yet to see if anyone else has posted this issue on a new thread.

Sep 21, 2012 7:42 AM in response to Sangoma

This fixed my problem after the 10.8.2 update. Even after changing the SSL settings the "sandbox" was making mail quite sluggish. All better after deleting the com.apple.mail.plist.


Thanks!!

Sangoma wrote:


Here is a fix that will definitely work for some of you:

Open the console app (its in the Applications/Utilities folder) and type 'Mail' into the filter window.

If you see a whole lot of recent entries that look more or less like this:

Mail: deny file-read-data /Library/Preferences/com.apple.mail.plist

you are about to solve a few Mail problems.


1. Close Mail.

Open the Finder, choose 'go to folder' from the 'Go' menu', and type

2. ~/Library/Preferences and press Go.

3. In the folder that opens up, delete the file com.apple.mail.list. Go ahead, it safe, you wont lose anything at all - its a settings file that is not in use.

4. Restart Mail.


Trust me, if you find the error in your console, this will help Mail for many who have Mail plugins and the slow Mail problem.


Good luck!

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Mail under Mountain Lion is painfully slow / unusable

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