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Q: Mail under Mountain Lion is painfully slow / unusable

I started this on a separate list. Someone suggested posting to the ML group so here goes. Take a look at:

 

     https://discussions.apple.com/thread/4142266

 

To summarize again:

 

The upgrade to Mountain Lion went smoothly but Mail works really badly afterwards.

 

  • When sending an email, it takes a few minutes before the mail goes out. And that's with any size message.
  • Auto-completion of mail addresses while composing takes multiple minutes. Even after it finally comes up with a list of email addresses, pressing enter on one also takes minutes to acknowledge
  • At various times, hitting the mail icon on the dock has no effect. The same is true with Command+TAB

 

Overall, the unresponsiveness is painful and making me wish I hadn't upgraded

 

I use Mail for work as well as home. It's now making my work day completely useless as composing and sending a single email now takes about 5 minutes (regardless of the size of the email).

MacBook Pro, OS X Mountain Lion

Posted on Jul 27, 2012 8:47 AM

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Q: Mail under Mountain Lion is painfully slow / unusable

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  • by petermac87,

    petermac87 petermac87 Jul 4, 2013 12:45 PM in response to Jennings Heilig
    Level 5 (7,402 points)
    Jul 4, 2013 12:45 PM in response to Jennings Heilig

    I was responding to someone else, not you. If it was a Mountain Lion issue in general then why are only a small amount of users seeing it. No problems here with many different accounts across five Macs and the others I service have had no issues either, so I don't know how 'dozens and dozens' constitute a problem with the many many million users. Maybe ask Nathan?

     

    Cheers

     

    Pete

  • by Jennings Heilig,

    Jennings Heilig Jennings Heilig Jul 4, 2013 2:42 PM in response to petermac87
    Level 1 (55 points)
    Jul 4, 2013 2:42 PM in response to petermac87

    So what's your contribution?  Do you have a solution?  There are *many* people here and in **many** other threads on this exact subject. 

     

    I'm still waiting for your contribution to the discussion, not just wasting bandwidth.

  • by petermac87,

    petermac87 petermac87 Jul 4, 2013 4:53 PM in response to Jennings Heilig
    Level 5 (7,402 points)
    Jul 4, 2013 4:53 PM in response to Jennings Heilig

    Jennings Heilig wrote:

     

    So what's your contribution?  Do you have a solution?  There are *many* people here and in **many** other threads on this exact subject. 

     

    I'm still waiting for your contribution to the discussion, not just wasting bandwidth.

    I have contributed here and in other threads on the topic, just not to rude, arrogant people such as yourself, who show no manners and jump in on a reply to another poster just to try to sound self important. Either do more extensive reading on your and the other *quote* 'dozens and dozens' of users or make an appointment at an Apple Store. Seeing that I have never referenced you at all, I will just ignore your personal and non-productive abuse.

     

    Good Luck. Your attitude says you will need it.

     

    Cheers

     

    Pete

  • by NOYB234,

    NOYB234 NOYB234 Jul 4, 2013 7:59 PM in response to Jennings Heilig
    Level 1 (12 points)
    Jul 4, 2013 7:59 PM in response to Jennings Heilig

    Amen, but watch out they may start crying and ban you from the forum because you have a real problem they cannot solve and when that happens they get upset as you may have noticed!  Apple is perfect and so is everyone that sends you a link to help solve the known problem so if you don't give them "solved my problem" they say you are ranting and have your question removed or they bash you because they cannot solve the problem.

  • by Wikingson,

    Wikingson Wikingson Jul 4, 2013 11:47 PM in response to sdpate
    Level 1 (0 points)
    Jul 4, 2013 11:47 PM in response to sdpate

    Hanging / Frozen mail OS X 10.8 is this a solotion to. But the mail is now crazy and attachment is view in ASCI text now. Hmmm.

  • by petermac87,

    petermac87 petermac87 Jul 4, 2013 11:47 PM in response to NOYB234
    Level 5 (7,402 points)
    Jul 4, 2013 11:47 PM in response to NOYB234

    Check the forums before crying Dude. Apple is not here. Maybe try contacting Apple directly instead of crying here. Read the TOU here before deluding that you are talking to the Apple Help Desk. Everyone here is a bit like you, just more understanding that we just try to help each other with issues. Unfortunately you expect the Cavelry. Contact Apple directly if you want to rant. We can't help you here.

     

    Cheers

     

    Pete

  • by StudioMoon,

    StudioMoon StudioMoon Jul 29, 2013 11:06 AM in response to KathiMR
    Level 1 (4 points)
    iPhone
    Jul 29, 2013 11:06 AM in response to KathiMR

    For what it's worth - I searched for and deleted all traces of Norton Utilities and that seems to have resolved this same issue for me.

  • by petermac87,

    petermac87 petermac87 Jul 29, 2013 4:26 PM in response to StudioMoon
    Level 5 (7,402 points)
    Jul 29, 2013 4:26 PM in response to StudioMoon

    Yep, Nortons will do that to a Mac.

     

    Pete

  • by doctorbee54.1,

    doctorbee54.1 doctorbee54.1 Jul 31, 2013 3:50 AM in response to sdpate
    Level 1 (0 points)
    Jul 31, 2013 3:50 AM in response to sdpate

    WORKED!!! Thnak you so much.  I might add that my address book file was not where you said it would be but thie fix worked anyway!!

    JB

  • by SPEAK'n SPAN,

    SPEAK'n SPAN SPEAK'n SPAN Aug 22, 2013 3:32 AM in response to sdpate
    Level 1 (0 points)
    Aug 22, 2013 3:32 AM in response to sdpate

    Hello,

    I confirm that MAIL has become extremely slow between the version of the Lion and Mountain Lion.

     

    Mail seems to have now some difficults to manage IMAP mailboxes. Besides the problems of indexing SPOTLIGHT.

     

    I re-install OSX on my machine (a clean INSTALL). Symptoms and problems are still present...

     

    Symptoms are :

     

    • - EXTREME SLOW the computer
    • - MAIL the software stops responding
    • - Overuse of RAM
    • - Overuse of the CPU resource
    • - Unable to pick up the new messages
    • - Spotlight wants to index the new messages and then over-used resources (CPU + RAM)

     

    What were the changes in the MAIL software (source code, database, etc.) that have slowed the performance?

     

    Thanks

     

    D.

  • by hhanover,

    hhanover hhanover Aug 23, 2013 1:05 PM in response to sdpate
    Level 1 (4 points)
    iPad
    Aug 23, 2013 1:05 PM in response to sdpate

    Let me join the throng in thanking you.  I think there has been an update which alleviates the need to delete the contacts.  When I uncheck Contacts in iCloud a dialog box says "delete contacts on this Mac" or such.  Easy Peezy.  Anyway it works magnificently.

     

    Hollis

  • by Gordylachance,

    Gordylachance Gordylachance Aug 27, 2013 3:33 PM in response to sdpate
    Level 1 (0 points)
    Aug 27, 2013 3:33 PM in response to sdpate

    I had the exact same problem and tried various solutions on this discussion board. None of them worked (although I appreciate the willingness of others to offer solutions) and went to the genius bar instead. The Genius ultimately deleted five files from my computer which did the trick:

     

    data.data

    window_1.data

    window_2.data

    window_3.data

    windows.plist

     

    Apparently these files are meant to remember the state of your computer and if any of these have any funky data in them, it can have wide ranging affects on the system and Mail in particilar.

     

    I don't know the exact location of these files as he flew through a bunch of windows, but hopefuly that helps.

  • by cogito2,

    cogito2 cogito2 Sep 15, 2013 6:36 AM in response to Jennings Heilig
    Level 1 (39 points)
    Sep 15, 2013 6:36 AM in response to Jennings Heilig

    It looks as if Apple have now fixed the problem, with the 10.8.5 upgrade.

  • by ZeoS,

    ZeoS ZeoS Sep 16, 2013 2:41 PM in response to sdpate
    Level 1 (4 points)
    Sep 16, 2013 2:41 PM in response to sdpate

    Hi All,

    After update to 10.8.5 my both home and work Mail.app started to work very slow and often just stuck (in Activity window shows endless 'Fetching').

    I've done password reset thing (restart then 'command+R') )and also deleted SyncServices and com.apple.mail.

    This is a bit increased averall speed, but still way slower compared with 10.8.4 and totally unresponding with office365.com mail account.

     

    Please help

  • by cogito2,

    cogito2 cogito2 Sep 16, 2013 3:10 PM in response to ZeoS
    Level 1 (39 points)
    Sep 16, 2013 3:10 PM in response to ZeoS

    Curious, mine Mail app is still working well whereas with 10.8.4 it was 'painfully slow', especially at the start.  Perhaps it depends on the mail server.

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