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Cisco Connect Software

Since upgrading to Mountain Lion, I can no longer use my Cisco Connect Software to manage my wireless network. I get the following Error Message:


The router software supports these operating systems:



- Mac OS X 10.5.8 or later

- Mac OS X 10.6.1 or later

- Mac OS X 10.7 or later


Any help would be appreciated.


Message was edited by: vatkins1906

OS X Mountain Lion

Posted on Jul 27, 2012 1:03 PM

Reply
15 replies

Aug 6, 2012 10:28 PM in response to Nours66

Any new information on this? I have a late 2009 iMac running Mountain Lion and this doesn't work, and I also have a late 2009 MacBook Pro running Lion, yet even on the MacBook Pro it gives me this error message. I thought Lion was OSX 10.7?


Any news for other Lion guys?


My AirPort is crapping out, so I bought this E2500 as a replacement, and now I can't set it up...

Aug 6, 2012 11:42 PM in response to mikephillips66

Nevermind, I found out the CD only supports up to Snow Leopard. I went to Cisco's website and downloaded the latest version of Cisco Connect, and it works for Lion. Unfortunately, still no support for Mountain Lion. This is exactly why I left one computer still running Lion - for those third party companies that haven't upgraded their software, yet.

Aug 21, 2012 6:50 PM in response to vatkins1906

As you might know by now, Cisco Connect might not have an upgrade since Cisco basically came out with a new application named "Cisco Connect in the Cloud". This one need a firmware upgrade on your router first to Ver.1.1.38.138880 wich you will find at http://homesupport.cisco.com/en-us/support/ccc.

Connect in the cloud is not bad, not great either but do as much as the regular Connect and some but this time from anywere you have internet access. The Con is that you will never be able again to use the typical settings using the IP address of your router. Yap you read righ, never again unless you decide to roll back the firmware to the previous version. Cisco have instructions have to do it. Other Cons at least for me is that the download speed came from almost 12 mbps to 2 mbps. At least that what the speed test show, but i have not seen the reduce speed in real. My web access still good and super fast. If i connect directly to the modem shows almost 12, connect to the router 2mbps. Wierd.

Any way good luck

Oct 15, 2012 12:42 PM in response to vatkins1906

I have this issue as well since I upgraded to ML and use the Cisco e1000 which works fine with ML. Guess I will have to get a new wifi router if I care about entering Cisco Connect home now....

Would like to know if a new router would help connectivity in anyway outside of not being being able to access Cisco app...It does not bother us now but what performance benefit if any can I expect?

Or I can leave it as is which is fine I "think" ???

Cisco Connect Software

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