Only 1.5 minutes of a 7 minute downloaded song will play. How can this be fixed?
I bought a whole deluxe album and most of my songs are doing the same thing. I think I reported a problem on my electronic receipt but not sure. It's frustrating that I can't get help on this. I paid good money for this album and I can't even listen to it. I just get a sample of the song.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
only part of the song will play
