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phone number format in Mountain Lion

My old Address Book (prior to Mountain Lion's change to Contacts) had hundreds of phone numbers wirth the preference that they would NOT be auto formatted --- I entered the numbers just as I wanted them to appear. Now, after updating to Mountain Lion, all my phone numbers ar formatted the SAME (U.S. convention with use of parenthesis) which is not what I want. Anyone know of a workaround (or will Apple correct this with an update?).

Posted on Jul 27, 2012 3:10 PM

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90 replies

Sep 3, 2012 6:50 PM in response to jwsound

This has been driving me absolutely batty. I stopped putting parenthesis around the area code 20 years ago and I prefer the dot as it is much easier scan, but I also have 400 to 600 addresses and phone numbers that are not in the country I live (USA) and Mountain Lion has made an absolute mess of displaying those numbers. The International numbers, only if I put their country in the country field displays those with their proper local structure, but I have have people with US and International numbers as many work globally and have more than one number and SIM card.


Apple really needs to stop thinking for us, or let us please chose to think for ourselves. This is absolutely dim witted to think this would work.

Oct 3, 2012 10:42 PM in response to SusanSteinhauser

Hi,


Anyone have a solution for the phone number format debacle? It is absurd to think that this feature has caused so many problems for users like me who have 4,000+ contacts, many international. I need to be able to format phone numbers the way I want, not the way Apple thinks I should view them. Without dashes, I cannot adequately recall or view a 7-10 number string. I am tempted to revert back to Lion, wiping everything on the new computer and doing another full migration and reinstall the MS programs. Ridiculous, yes. But I must have the formatting option. What was the logic behind removing this feature Apple, makes NO sense at all. Has there been a work around or a patch, adding this back in? Why fix something that isn't broken? Now it is for sure.

Oct 4, 2012 10:46 AM in response to SusanSteinhauser

Thank you Susan. I spent hours in the store and currently the only solution is to revert back to Lion. Sadly, this is a very tedious process, but one I have to do. After erasing the harddrive and reinstalling Lion, I then must migrate everything from my other laptop. Finally, I have to reinstall or upgrade programs such as MS Office. What a waste of time for something Apple had no reason to remove, but of critical importance to many of us business users. Hopefully, they wake up and stop telling us how to format contacts!


Apple, put back the phone format tab, we know you read these discussions... You have caused tremendous headaches and countless wasted hours with your staff who search endlessly for fixes... There is no fix unless you add a patch... Please get it done.

Oct 13, 2012 1:52 AM in response to jwsound

I found the change formatting option on ICloud. It worked fine there. Icloud also remembers the original input format - so the data has not been lost. The software just seems to strip out all blanks and other characters. The problem is therefore in the ML Contacts application.


Apple please provide us with the option that exists on the iCloud application.


I have over 3000 contacts.

Oct 31, 2012 11:43 AM in response to FCBLA

I've just recently upgraded to ML (10.8.2) from Lion, thinking -- naively -- that after TWO updates this kind of embarrassing oversight would certainly have been corrected.


We NEED to have control over how our phone numbers get formatted on our laptops and on our desktops, not just in the almighty "iCloud". And that basic feature was already there in the Address Books of old, so apparently someone consciously decided to NOT include it in the current version.


Obviously I'll be sending a Feedback message -- and probably setting a reminder to re-send same every week. And obviously anyone accessing this thread who feels the same is encouraged to do likewise.


But the real point on this particular gaff is that we simply shouldn't have to. This is not an "Enhancement", or a "Feature Request". As the many posts in this thread clearly demonstrate, it's a: "Hey guys? Hello? Duh?"...



http://www.apple.com/feedback/macosx.html

Oct 31, 2012 12:53 PM in response to John Bertram

Hey John. I just called again. I was told by the tech support gentleman that he would 'issue a report'. When I told him that other reports had been issued but nothing's been done, he said that if enough reports are issued, eventually someone would sit up and take notice.


Soooooo, what this means is that WE NEED TO CALL OFTEN AND HAVE REPORTS ISSUED ABOUT THIS. If we're lucky, maybe Apple will do something.


I'll be calling 2 or 3 times/week.

Oct 31, 2012 6:22 PM in response to gcademartori

All,


Been at the store with the senior genius. Tried everything including removing specific framework in Mountain Lion's address book. There is no fix to figure out, Apple needs to send the patch, adding back the option. Sending back my entire machine and reverting to my old MBP. Not gonna pay Apple $2,500 without having this feature. Total nonsensical.

phone number format in Mountain Lion

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