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  • SusanSteinhauser Level 1 Level 1

    Apple is well aware of the issue.  I've called 5 or 6 times now.  The more people that call in to complain the better.  The case # I opened is

    And no, nothing has been done to correct the problem.  Maybe with the next update but doubtful.


    <Personal Information Edited by Host>

  • SusanSteinhauser Level 1 Level 1

    Apple tech support suggested that we go to:

    Apparently if enough people lodge a complaint, the developers MAY eventually undo what they did to the contacts formatting.  If noone complains, nothing will change.

  • John Bertram Level 1 Level 1

    I just sent -another- Feedback note on this one.


    Meantime, I'm guessing many people in these Discussion forums have seen Apple's remarkable 1984 debut ad for the Mac -- wherein a far away Big Brother-ish dictator (a deliberate jab at "Big Blue", and symbolizing all the highest-profile, most financially powerful and market-dominating computer corporations of the day) extols the virtues of "Conformity!" to throngs of captive users -- demanding they embrace the one-size-fits-all mentality they're being offered.


    Three decades later, it's still a great ad -- with a message some might argue is even more relevant today than ever before. Depends who's watching it, perhaps.


    I'm just sayin'.

  • Nathan Jones2 Level 1 Level 1
    Mac OS X

    This does not work. The numbers on iCloud are actually the way they are supposed be formatted (despite iCloud defaulting to US formatting, even though I am in the UK and have always had my preferences set for UK default).


    Newly added numbers on the Mac cannot be formatted correctly (or even formatted at all), and removing the format preference in Mountain Lion is just infuriating as it is naive.


    Therefore, Apple's latest operating system is unable to format or display a phone number correctly. Wow.


    I have posted feedback, but I feel stupid having to tell Apple I want to format a phone number in a 10 year old app correctly.

  • Nathan Jones2 Level 1 Level 1
    Mac OS X

    Agreed. I have differently formatted phone numbers on each device. The only correct ones are on iCloud - which, er… I never use directly!

  • Nathan Jones2 Level 1 Level 1
    Mac OS X

    I tried this, John, but when I logged into the dev site I got this message:


    An error has occurred. Please report the error to Apple Inc. by emailing the error detail to


    and had to fill out a bug report via email because the dev site is broken!

  • fabiolr Level 1 Level 1

    This is ABSURD.


    How can Apple possibly assume that we have only contacts from the same country? In 2013? Have Apple ever heard of globalisation? They might, as they operate in 150 countries...


    Doesn't Jony Ive have his chinese pals in his Contacts?


    Yeah, yeah, if you put the + then it works (uses the country format for the country code you used), but what if you DONT want to do that? My operator in Brazil, for instance, does not complete calls with + signs...


    So how about Apple putting back the option to creat custom formats like it used to before Mountain Lion? At leaset as an option, instead os selection a Country, selecting "Custom"??


    I will call them everyday until they do so!!

  • Dorje1 Level 1 Level 1

    I agree 100%


    Since upgrading to ML (10.8.2), I've lost the formating of
    all my contacts numbers. They default to the
    country setting rules... Which as for others in this
    post would appear to be the oppisit of helpful or


    Major step backwards Apple.

  • FCBLA Level 1 Level 1

    Anyone have a fix yet?  This is totally ridiculous, Apple is really losing it...

  • Nathan Jones2 Level 1 Level 1
    Mac OS X

    Nope, still broked.


    The irony that you cannot format a humble little telephone number in an app by the company that preyy much invented Desktop design is not wasted on me.

  • ricede Level 1 Level 1

    I sort of got round this by setting the address format to Samoa !!!!!

    At least it now puts the nos in one block rather than dividing it up randomly.

  • FCBLA Level 1 Level 1

    Thanks, but the solution is for Apple to add back the formatting button.  Totally ridiculous this hasn't been added back in the various updates they have sent out... Really gone down hill, very dissapointing lately.

  • SusanSteinhauser Level 1 Level 1

    Thanks for the suggestion.  I'll try it.  In the meantime, FCBLA is right.  This is beyond ridiculous.  Updates have come out and the problem hasn't been fixed.

  • VividGC Level 1 Level 1

    Grrrr - lots of us having the same frustration & Apple haven't apparently addressed the problem for some 7-8 months!! Have sent a copy of this thread to their 'Support' suggesting they really need to sort it out, pretty please. They're making me want to go & live in a yurt!!

  • etresoft Level 7 Level 7

    That is because there is no problem. It is 2013. Put a + in front of your number and you'll be fine.