I can't get software update to see my printer!

I did a clean install of Mountain Lion on my MBP so there are no drivers installed. I read that we need to use Software Update to download the Epson printer drivers. However, when I connect my printer by USB to my Mac, it still won't recognize it or download the drivers. I have an Epson Workforce 615. Has anyone found a workaround for this or know of a solution???

MacBook Pro, OS X Mountain Lion, Epson Workforce 615 printer

Posted on Jul 27, 2012 3:23 PM

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3 replies

Jul 29, 2012 3:39 PM in response to thorinkb

When you say that "it still won't recognize it or download the drivers", what behavior did you see or did you not see (but expected to see)? One possibility is that Software Update hasn't finished creating its local cache by the time you connect your printer, do you see the driver if you manually run Software Update (in the Apple menu)?

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I can't get software update to see my printer!

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