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How to cancel payment and billing information

some one got onto my itunes and changed the payment and billing information how to i cancel it

Posted on Jul 27, 2012 10:51 PM

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1 reply

Apr 2, 2013 10:41 AM in response to filip skibinski

You cannot do it via the website - but you CAN do it from within iTunes. There IS an option for "none" when selecting a credit card. (even after the account has been active for a long time and used)


Once logged into iTunes, within the Store, on the right sidebar area, there is a section called Quick Links. There is an option there to click on called "Account".


You will see "payment type" and a link to "edit". Click "edit" - then at the far right on the list of credit card types you can select, there is a gray icon that says "none". Select this, and save.


I hope this helps.


From reading other posts, I thought it was not possible. But, I called apple (to complain) - and they actually helped me with the above information. I'm glad they did. The same options were NOT available on the store website.

How to cancel payment and billing information

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