Warlocker
Level 1 (0 points)

Q: Purchased movies from iTunes store incompatible file type?

I purchased 2 movies from the iTunes store, but it refuses to place the movies in my Ipod Touch 4th gen's library, despite being a compatible file type. It come up with an error message stating that the file type isn't compatible. Any suggestions?

iPod touch, iOS 5.1.1

Posted on Jul 28, 2012 12:35 AM

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Warlocker

Q: Purchased movies from iTunes store incompatible file type?

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Jul 28, 2012 1:18 AM in response to Warlocker
    Level 8 (40,405 points)
    Mac OS X
    Jul 28, 2012 1:18 AM in response to Warlocker

    It may not be the "file type," but the resolution, if the downloaded movies are "HD."  The tech specs for the 4th gen iPod touch

     

    http://www.apple.com/ipodtouch/specs.html

     

    states the video playback capabilities for the 4th gen iPod touch, where is says TV and Video.  It sounds like 720p (1280x720) is sometimes supported, but not always, and I believe some iTunes Store content is now 1080p.  If you do a Get Info in iTunes on the movies, you should get details about resolution and file type.

     

    However, in any case, for the small size of an iPod touch screen, if the movies you downloaded are "HD" (720p or higher), you should probably download the SD (standard def) version for use with your iPod touch.  The SD version also takes up less than half the storage space of the HD version, and probably uses less battery power when played (because the iPod's processor does not need to work as hard). 

     

    I believe you are entitled to download the SD version at no additional cost, if you paid for the HD version.  You should be able to do it from the Purchased screen in the iTunes Store.

  • by Warlocker,

    Warlocker Warlocker Jul 28, 2012 9:20 AM in response to Kenichi Watanabe
    Level 1 (0 points)
    Jul 28, 2012 9:20 AM in response to Kenichi Watanabe

    I purchased the SD version of the two movies. It will let me download it from the iTunes store, but my wifi connection is so weak that it would take nearl half a day to download. I find it odd that it will let me download it from iTunes Store, but not sync from my iTunes.

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Jul 28, 2012 1:29 PM in response to Warlocker
    Level 8 (40,405 points)
    Mac OS X
    Jul 28, 2012 1:29 PM in response to Warlocker

    An SD movie purchased (not rented) from the iTunes Store (on your computer) should sync and play on a 4th gen iPod touch.

     

    Maybe it has something to do with Apple ID.  Are you using the same Apple ID on your computer's iTunes and on your iPod touch (if you are using iCloud on the touch).

  • by lllaass,

    lllaass lllaass Jul 28, 2012 1:36 PM in response to Warlocker
    Level 10 (190,886 points)
    Apple Watch
    Jul 28, 2012 1:36 PM in response to Warlocker

    Have y tried here:

    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod

    The 4G iPod can play HD movies purchased from iTunes.