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Sound stuttering after Mountain Lion install

Dear community,


after having installed OSX Mountain Lion my sound startet stuttering whenever there is rapid movement on my screen.

This includes e.g. window movement, scrolling through image loaded websites or video playback (flash player, quicktime).

A restart didn't help. I'm using stereo output, not digital.


I have connected a second monitor but the problem persists after disconnecting it. Movement on the second monitor also causes the sound to stutter.

My GPU Diode temperature is at 85°C (there is some bug that keeps the GPU under load while a second monitor is connected AFAIK), but I guess it was the same under Snow Leopard.


In Snow Leopard the sound output was always perfect even under heavy load or heavy HDD I/O.


Any ideas?

iMac (27-inch Mid 2011), OS X Mountain Lion

Posted on Jul 28, 2012 5:48 AM

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Posted on Jul 28, 2012 3:22 PM

I am also having this issue as well.


I opened Activity Monitor and noticed that during the stuttering, coreaudiod jumps in CPU usage, often past 5%. I have also noticed graphics lag when this occurs if I'm doing something like watching full-screen video or gaming.


I'm currently experiencing this on mid 2011 iMac 27" as well as a 24" iMac 2009 model I use at work.

1,223 replies

Aug 3, 2012 5:03 PM in response to dcollett.seattle

Hi David, it seems it only affects external audio interfaces, i don't have any problms with the internal audio interface. Video's played well without any audio stuttering on both audio interfaces strange enough. I only have problems with previewing video's while listening to some audio tracks so far. Keep you'll posted if i'll discover other problems.

Aug 3, 2012 9:35 PM in response to Lyone

Hello again,

just turned on my iMac 15min ago to play some music (VLC), after 5min it started to play choppy and the system became unresponsible for a few seconds. Now i can move the cursor again, but the music stays choppy, iTunes giving no sound at all. Plus - this is new to me - videos won't play audio either. So I'm in the club now, I guess...


I took a screenshot a few seconds after the system became responsible again. I wonder what causes the red bars.

VLC was at this value only 1-2 sec to buffer, it's not like it uses this amount of CPU all the time, just for information.


User uploaded file



I hope it goes away after reboot... -.-


(@ David; devices were plugged in. I reallydon't think that this was the cause, although I could be wrong.)

Aug 4, 2012 12:57 AM in response to tttxx

I posted earlier but thought this extra info relevant:


I too have noticed the full screen/small window discrepancy. Watching the BBC Olympic stream is fine in a window but after approx 30secs in full screen I can only describe the picture as grey blocks with bands of green moving about - ie corrupt video, although the sound carries on fine.


Rebooting has no affect


I have no additional sound devices plugged in nor anything else other than a wired mouse and keyboard.


(Apr 2011 27" iMac)

Aug 4, 2012 5:58 AM in response to dcollett.seattle

Still getting used to this crazy commenting system but hopefully you'll see this dcollett.seattle


I finally remembered to download the MacBookProRetinaSMCUpdate.pkg and pull it apart with Pacifist :


https://twitter.com/bluspacecow/status/231735301482094593/photo/1


As far as I can tell the .smc file is a rom file specfic to that model of Mac and the other 2 files are to assist in installing it.


I do not see any kernel extensions or any other system file you can pull out and jury rig onto some other model of mac.

Aug 4, 2012 7:55 PM in response to tttxx

Wow I thought I was the only one who had this trouble since the ML upgrade!


I get the choppy Audio around once an hour I'm now using a clean install from Snow Leopard and it has started again! The annoying part is that this is random, I've watched almost 2 hours of TV shows on iTunes with no problems, but now that I am watching a movie again on iTunes, it's started again! I can usually pause the play for a few seconds and it clears up for about 15 min. but it comes back!

I just don't get it! Running Lion I had a perpetual problem with my Time capsule not found for backups, but that trouble is fixed in Mountain Lion! However in Mountain Lion I can't even hope to finish a 1/2 hour Podcast without the audio glitching! And it's not just the audio, when I'm trying to pause it, the cursor is jumping around and my mouse control is a mess!

All this and I'm using an iMac that is just over a year old, i7 processer, 16GB RAM and a 2GB video card, 1 TB hard drive, and what is this? is the sound card giving me troubles? Am I using my crappy old Dell PC here? I expect better from Apple!

At least I can clone my Lion install back again and watch my videos and listen to Podcasts without any problems!

Aug 5, 2012 1:13 AM in response to tttxx

Hi folks,

Having similar probs with my iMac, can play audio/ videos ok for hours then when I go back next day there is no sound!

Reading through the thread I noticed that someone was asking about 3rd party apps? I have Boom installed which boosts the volume, had no problems with app until ML installed.D ont think its the app causing the problem, however if I stop the app and close, then go to settings and select the normal speakers output( instead of Boom) my sound comes back without rebooting.....

Aug 5, 2012 2:37 AM in response to tttxx

Add me to the list of those with issues.


I use a magic trackpad and thought at first the SL trackpad bug was back, but then I also noticed in secondlife that music would slow down or speed up for no reason. I then also noticed the noise in iTunes. It doesnt make a difference for me if Im full screen or not. Finder lockups of 10 - 15 seconds occur too. Activity monitor shows CPU usage during the slowdowns as 20% or more system. Network spikes for some reason as well.


Im on a mid 2011 iMac with 16GB ram SSD, 2TB HD & 2GB graphics.


Sometimes, its happened 3 times today, as the trackpad slows, the system will just stop and crash to the grey crash screen and reboot. This might be more todo with flash though as on all 3 occations I was watching a flash video?

Aug 5, 2012 2:11 PM in response to markfrommississauga

NEW THEORY


Hi again, everyone.


I've had ML for almost 2 weeks like most of you. The video/sound stuttering, no sound at all, and paused video started immediately after I installed ML.


In this and other forums, I shared a long list of everything I tried. I sent this list to Apple also. Since then, I've tried at least a dozen other things (from ripping out files and external devices to installiing ML on a newly-formatted external HD to...well, the list goes on and on.)


However, I've now come to a new theory. I may be completely wrong, so I'm just throwing this out for opinions and discussion.


Whereas before I thought that the problem MUST be directly related to sound and/or to video, now I think it is a bigger, system-wide problem.


As others have discovered, since I installed ML, my mouse, menus, windows opening/closing, etc. sporadically will come to a halt. The mouse becomes jerky or completely unresponsive for 2-5 seconds, clicks on menus or buttons often do nothing for 2-5 seconds, dragging out windows can be unresponsive or jerky. This happens regularly with no other applications running.


Whether or not these system lags coincide with the video/sound lags is impossible for me to tell. It's the chicken and the egg problem.


However, my conclusion is that the video & sound problems we're experiencing are actually caused from an OS problem that is causing the mouse/menu/window jerkiness and overall slowdown.


Just a theory from one who has tried everything.


Opinions anyone? Best to you all. Hang in there, and let's hope 10.8.1 solves these issues!


David

Sound stuttering after Mountain Lion install

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