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Sound stuttering after Mountain Lion install

Dear community,


after having installed OSX Mountain Lion my sound startet stuttering whenever there is rapid movement on my screen.

This includes e.g. window movement, scrolling through image loaded websites or video playback (flash player, quicktime).

A restart didn't help. I'm using stereo output, not digital.


I have connected a second monitor but the problem persists after disconnecting it. Movement on the second monitor also causes the sound to stutter.

My GPU Diode temperature is at 85°C (there is some bug that keeps the GPU under load while a second monitor is connected AFAIK), but I guess it was the same under Snow Leopard.


In Snow Leopard the sound output was always perfect even under heavy load or heavy HDD I/O.


Any ideas?

iMac (27-inch Mid 2011), OS X Mountain Lion

Posted on Jul 28, 2012 5:48 AM

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Question marked as Top-ranking reply

Posted on Jul 28, 2012 3:22 PM

I am also having this issue as well.


I opened Activity Monitor and noticed that during the stuttering, coreaudiod jumps in CPU usage, often past 5%. I have also noticed graphics lag when this occurs if I'm doing something like watching full-screen video or gaming.


I'm currently experiencing this on mid 2011 iMac 27" as well as a 24" iMac 2009 model I use at work.

1,223 replies

Dec 1, 2012 2:33 PM in response to nyso

I was wondering about graphics since the problem shows up more than anything in Photoshop, watching video, and games, all of which use the GPU (at least I think video does, depending on the player). Photoshop's bristle brushes are especially good at making it cut out.


Also I use istat menus and the graph that monitors how much GPU memory is being used is broken in 10.8.


I don't get how this has gone so long without a fix though.


Do all of us have the 2GB radeon? I think that's a pretty rare option.

Dec 2, 2012 8:59 AM in response to nyso

nyso wrote:


After some testing he said everything works fine, no soundstuttering!

He had sound stuttering after watching video a long time in fullscreen.


His Machine:


iMac 27" Mid 2011


3,4Ghz i7

16GB 1333Mhz RAM

Radeon HD 6970M 2048MB


Looks like the graphic driver was faulty.


That's the same spec as my iMac. If this problem is indeed a graphics driver issue it would make a lot of sense. The issues I have are sometimes caused by doing things in Photoshop and other graphics apps. It would also explain the cursor lag and occasional kernel panics.


I've spent more time than I can afford checking over everything a few times now, Rmber, Hardware tests, resetting NVRAM etc. no hardware problems as far as I can tell. Have also run iTunes for a few days on my MBA which doesn't seem affected by this issue and considering it has different graphics hardware would again make sense.


Really hoping 10.8.3 does the job so we can all get on with enjoying a smoother OSX 10.8.


Thanks for letting us know.

Dec 2, 2012 12:34 PM in response to designaholic

designaholic wrote:


nyso wrote:


After some testing he said everything works fine, no soundstuttering!

He had sound stuttering after watching video a long time in fullscreen.


His Machine:


iMac 27" Mid 2011


3,4Ghz i7

16GB 1333Mhz RAM

Radeon HD 6970M 2048MB


Looks like the graphic driver was faulty.


That's the same spec as my iMac. If this problem is indeed a graphics driver issue it would make a lot of sense. The issues I have are sometimes caused by doing things in Photoshop and other graphics apps. It would also explain the cursor lag and occasional kernel panics.


I've spent more time than I can afford checking over everything a few times now, Rmber, Hardware tests, resetting NVRAM etc. no hardware problems as far as I can tell. Have also run iTunes for a few days on my MBA which doesn't seem affected by this issue and considering it has different graphics hardware would again make sense.


Really hoping 10.8.3 does the job so we can all get on with enjoying a smoother OSX 10.8.


Thanks for letting us know.

Yeah, my bet is on the graphics driver also. Although curiously enough, it has never crashed while playing games (COD4, black ops, minecraft, tf2 - none of them have had issues).

I also happen to have the 2GB version of the 6970 — it seems a lot of us have it. I wonder if it's a problem unique to the 6xxx cards, or if it's a problem only with the 6970...

Dec 2, 2012 1:24 PM in response to JohnTheRipper

It could be. I also have a 2011 27" iMac with AMD Radeon HD 6970M card.


If I'm watching a movie that starts stuttering (for example, on youtube) and I start scrolling the window, the stuttering multplies the more (or faster) I scroll.


I don't know if everyone (or if even a majority) of people in this thread are using a 6970, but at least for some of us, it's a common component.


This occurs, as we all have found, only with ML, so it isn't a hardware fault, per se, but a software driver issue.


Of course, this isn't the only problem: Even when I'm watching no movies and not scrolling, my entire iMac becomes 100% unresponsive (locks up) for 5-10 seconds, then continues. Many others in this thread have noticed the same issue.

Dec 2, 2012 1:35 PM in response to dcollett.seattle

dcollett.seattle wrote:


It could be. I also have a 2011 27" iMac with AMD Radeon HD 6970M card.


If I'm watching a movie that starts stuttering (for example, on youtube) and I start scrolling the window, the stuttering multplies the more (or faster) I scroll.


I don't know if everyone (or if even a majority) of people in this thread are using a 6970, but at least for some of us, it's a common component.


This occurs, as we all have found, only with ML, so it isn't a hardware fault, per se, but a software driver issue.


Of course, this isn't the only problem: Even when I'm watching no movies and not scrolling, my entire iMac becomes 100% unresponsive (locks up) for 5-10 seconds, then continues. Many others in this thread have noticed the same issue.

I have seen the issue when using the computer normally, but a disproportionate amount of the issues ocured when I watched videos on YouTube...


Scrolling caused more of an issue sometimes, but it was pretty much random for me, as just moving the mouse around caused issues.


The lockups I've seen tended to be around 1-3 seconds long, and the few lockups that were longer than that almost always resulted in a kernel panic (blackscreen then instant restart, crash reason is the spinlock one).

Sound stuttering after Mountain Lion install

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