Digital camera no longer syncs to iMac 10.6.8

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Level 1

1 points

Digital camera no longer syncs to iMac 10.6.8

Hello,

I have been using a Fuji Finepix E550 digital camera for years and for some reason tonight my iMac (running Snow Leopard) does not recognize it. I've never experienced this before. I've plugged the USB cable into the three different ports, as well as restarting several times. I've plugged in my iPod into the same USB port and it works fine. The camera display states that it is being recognized but the computer doesn't.

What am I missing here?

Thanks in advance for any help.

iMac, Mac OS X (10.4.11)

Posted on Jul 28, 2012 5:59 AM

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Answer 1

rkaufmann87

Level 10

140,550 points

Jul 28, 2012 6:19 AM in response to oga

Did you attempt to restart the computer or do any troubleshooting such as checking your cable?

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Answer 2

oga Author

Level 1

1 points

Jul 28, 2012 6:39 AM in response to rkaufmann87

Restarted computer multiple times. When plugging in cable to computer it registers on the camera but not the computer.

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Answer 3

rkaufmann87

Level 10

140,550 points

Jul 28, 2012 6:42 AM in response to oga

OK, try doing both a iMac SMC and PRAM reset, try doing each 2x. If neither work then please restart in Safe Mode, this will clear some caches. It's possible one or more is corrupt. If neither work then try another cable and/or camera. If you still don't have luck then I'd recommend using a card reader that plugs into one of the USB ports.

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Answer 4

oga Author

Level 1

1 points

Jul 28, 2012 7:46 AM in response to rkaufmann87

rkaufmann87,

Thank you for your suggestions but nothing worked. I didn't read your e-mail well the first time around and did the SMC once, which didn't work, then the PRAM, which also didn't work. I then tried the Safe Mode, which also didn't work. When checking the e-mail again I noticed that you stated to try the SMC and PRAM twice, so again I did each one again without any success.

I don't know which is older, the iMac or the camera, but it looks like I made need to upgrade both.

Any other suggestions from anyone would greatly be appreciated.

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Answer 5

rkaufmann87

Level 10

140,550 points

Jul 28, 2012 8:27 AM in response to oga

Well you should begin by changing the camera cable, if it still doesn't work try a card reader. If you are running Tiger that means your machine is at least 5 1/2 years old and may be due to be refreshed however if it's otherwise suiting your needs then I'd suggest the card reader, cable, or maybe a camera.

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Answer 6

oga Author

Level 1

1 points

Jul 28, 2012 8:37 AM in response to rkaufmann87

I'm actually running Snow Leopard, but I bought this computer in 2006. I think the camera was bought beforehand but I don't remember. The iMac is suiting my needs, or at least I thought it was.

I guess I'll start with a new cable, and then progress to a new camera, then new computer if nothing works.

Thanks again for your effort.

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Answer 7

rkaufmann87

Level 10

140,550 points

Jul 28, 2012 8:39 AM in response to oga

Your welcome. You probably should update your profile to reflect your system accurately, if you're not sure how please click Profile Update for instructions.

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Answer 8

oga Author

Level 1

1 points

Jul 28, 2012 8:54 AM in response to rkaufmann87

I updated it. Thanks again.

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