Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Announcement

Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Help! How can i remove the lock sign on my ipad3? it can't open, rotate or turn to next page because there is a lock sign at the bottom?

Help! How can I remove the lock sign on my ipad3? it cannot rotate, turn to next page, or even open when it's on standby mode, even when i press the home button it cant open..thanks

iPad

Posted on Jul 28, 2012 7:09 AM

Reply
Question marked as Best reply

Posted on Jul 28, 2012 7:16 AM

I'm not sure exactly what you are seeing but .....


If you see a lock icon in the upper right corner of the screen - then the screen orientation is locked.


Try the side switch above the volume rocker first and see if that unlocks the screen. If that doesn't do it, double tap the home button and swipe to the right and look for the lock icon all the way to the left.


If the iPad is not responsive and you cannot slid to unlock the screen - try this.


Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

6 replies
Question marked as Best reply

Jul 28, 2012 7:16 AM in response to anclavano

I'm not sure exactly what you are seeing but .....


If you see a lock icon in the upper right corner of the screen - then the screen orientation is locked.


Try the side switch above the volume rocker first and see if that unlocks the screen. If that doesn't do it, double tap the home button and swipe to the right and look for the lock icon all the way to the left.


If the iPad is not responsive and you cannot slid to unlock the screen - try this.


Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Help! How can i remove the lock sign on my ipad3? it can't open, rotate or turn to next page because there is a lock sign at the bottom?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.