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Ambient Light Sensor not working in macbook pro retina

Dear Apple,


After i bought a macbook pro retina, i release that no matter how i hide the HD Camera the screen light alway on, the Automatically Adjust Brightness is NOT working at all, even i join in a dark room, the blacklight keyboard not have any light, I'm sure that my ambient light sensor is not working in MBP Retina, i do the same with my MBP everything is ok but not MBP Retina. Please help me check it


Thanks and regards,

Tuan Do

Posted on Jul 28, 2012 8:45 AM

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Question marked as Best reply

Posted on Jul 28, 2012 9:26 AM

For:

The display backlight doesn't respond correctly to ambient light changes on Mac computers that have this feature.

Reset SMC. http://support.apple.com/kb/HT3964

Choose the method for:

"Resetting SMC on portables with a battery you should not remove on your own".

Best.

2 replies

Jul 28, 2012 10:37 AM in response to dominic23

Only i put my MBP Retina direct to the light and blacklight is off. Despite how light my room the backlight alway on. Only when i put my MBP Retina direct to the light on the wall the backlight is off. Is this a bug or bad light sensor ? It not like my old MBP, i just use my hand to hide the webcam and backlight on immediately, and when i take out my hand and the backlight is off very fast. Good detect. idk why in the new MBP Retina the light sensor can not do that ?


Thanks

Ambient Light Sensor not working in macbook pro retina

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