1 Reply Latest reply: Jul 28, 2012 9:02 AM by crysisftw
Denasage Level 1 Level 1 (0 points)

My phone has a black screen but is responsive to calls and messages. I just cant see anything on the screen. I already tried to restore it and that didnt do anything. Any ideas?

iPhone 4, iOS 5.1.1
  • crysisftw Level 1 Level 1 (15 points)

    1. Do a hard reset (Hold down the power and home button simultaneously for about 20 seconds till you see the Apple logo)


    2. Turn off the phone for about a day and turn it back on to see if it works.


    3. If nothing works, get a warranty replacement (if you still have warranty left).


    4. If you don't have warranty, the only option is to go for a repair. Visit an Apple store, they'll tell you what to do next.